SayPro Monthly January SCMR-5 SayPro Monthly Classified Spam Protection: Implement antispam measures for ad submissions by SayPro Classified Office under SayPro Marketing Royalty SCMR
1. Spam Protection Analyst – SayPro Classified Office
Job Summary:
The Spam Protection Analyst is responsible for analyzing, identifying, and mitigating spam-related issues in the SayPro Classifieds platform. This role ensures the effectiveness of existing spam filters, recommends improvements, and collaborates with the IT and marketing teams to enhance the overall security and user experience of the SayPro website.
Key Responsibilities:
- Spam Detection & Analysis:
- Monitor ad submissions to detect spam patterns and malicious activities.
- Analyze data logs and user reports to identify vulnerabilities in the current spam protection system.
- Investigate and categorize different types of spam attacks (bot submissions, fake accounts, etc.).
- Improvement of Spam Protection Systems:
- Evaluate the efficiency of existing spam filters and implement updates to enhance their effectiveness.
- Work closely with IT teams to integrate new spam prevention tools, such as AI-based spam detection.
- Develop and test additional CAPTCHA and user authentication systems to minimize spam.
- Technical Review & Compliance:
- Ensure compliance with SayPro Monthly Classified Spam Protection standards under SayPro Marketing Royalty SCMR.
- Conduct security audits and recommend best practices for improving ad submission security.
- Document and maintain guidelines on spam detection and prevention.
- Collaboration & Reporting:
- Provide regular reports on spam trends, security risks, and system performance to stakeholders.
- Coordinate with customer support teams to address user complaints about spam submissions.
- Train internal teams on recognizing and handling spam-related issues effectively.
Required Skills & Qualifications:
- Bachelor’s degree in IT, cybersecurity, or a related field.
- Experience with spam filtering technologies and content moderation tools.
- Strong knowledge of antispam algorithms, CAPTCHA systems, and machine learning techniques for spam detection.
- Proficiency in data analysis tools and log monitoring software.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and collaboratively across different teams.
- Strong verbal and written communication skills for reporting and documentation.
2. Technical Support Specialist – SayPro Classified Office
Job Summary:
The Technical Support Specialist is responsible for troubleshooting and resolving spam-related technical issues within the SayPro Classifieds system. This role ensures that users have a seamless experience while submitting ads and that spam prevention measures do not interfere with legitimate user activity.
Key Responsibilities:
- User Support & Issue Resolution:
- Provide technical assistance to users experiencing issues with ad submission due to spam filters.
- Identify and troubleshoot problems related to CAPTCHA, user verification, and content filtering.
- Respond to and resolve user-reported spam complaints promptly.
- System Monitoring & Maintenance:
- Monitor system logs and error reports to identify potential spam-related technical issues.
- Assist in updating and configuring spam protection tools.
- Conduct routine system checks to ensure smooth functionality of spam prevention features.
- Enhancing User Experience & Security:
- Work with the IT and development teams to adjust spam filters without affecting legitimate ad submissions.
- Assist in testing new spam protection updates before deployment.
- Provide feedback on antispam system improvements based on user reports and system performance.
- Documentation & Reporting:
- Maintain records of spam-related support tickets and resolutions.
- Assist in creating guides and troubleshooting documentation for internal teams.
- Report system vulnerabilities and recommend enhancements to management.
Required Skills & Qualifications:
- Associate or bachelor’s degree in IT, computer science, or a related field.
- Experience in technical support, content moderation, or IT security.
- Strong troubleshooting skills, especially related to spam filtering systems and user authentication.
- Familiarity with CAPTCHA, email verification systems, and automated spam detection tools.
- Good understanding of content management systems (CMS) and classified ad platforms.
- Excellent communication skills for assisting users and collaborating with technical teams.
- Ability to work under pressure and resolve issues efficiently.
Additional Required Skills for Both Roles:
- Ability to troubleshoot issues related to content submission and spam filtering under SayPro Monthly January SCMR-5.
- Familiarity with SayPro Monthly Classified Spam Protection guidelines and compliance with SayPro Marketing Royalty SCMR.
- Understanding of automated bot detection, machine learning algorithms for spam filtering, and IP-based spam prevention techniques.
- Strong problem-solving mindset and proactive approach to system improvement.
These roles are crucial to maintaining a secure and user-friendly classified ad platform, ensuring that spam protection measures are effective, up-to-date, and aligned with SayPro’s overall marketing and security strategy.
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