SayPro Templates to Use: Customer Feedback Template

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SayPro Monthly January SCMR-5 SayPro Monthly Classified Subscription Plans: Create and manage subscription plans for users to post ads by SayPro Classified Office under SayPro Marketing Royalty SCMR

Purpose:
The Customer Feedback Template is designed to collect user insights and feedback regarding their satisfaction with the subscription plans offered under the SayPro Monthly January SCMR-5 (SayPro Monthly Classified Subscription Plans). This template helps understand user experience, identify areas for improvement, and ensure the subscription plans meet user needs effectively. It focuses specifically on how users feel about the current subscription options, pricing, ease of use, and value provided through the SayPro Classified Office under SayPro Marketing Royalty SCMR.


Customer Feedback Template for SayPro Monthly Classified Subscription Plans

Introduction:
Welcome to our feedback survey! We value your opinion and would like to hear about your experience with our SayPro Monthly Classified Subscription Plans. Your responses will help us improve our services and tailor future subscription offerings to better suit your needs.

Please take a few minutes to answer the following questions. All responses are confidential and will be used for internal purposes only.


Section 1: User Information (Optional)

  1. Full Name (Optional):
    [Text Field]
  2. Email Address (Optional):
    [Text Field]
  3. Company Name (If applicable):
    [Text Field]
  4. Industry Type:
    [Dropdown Menu: E-commerce, Real Estate, Services, Jobs, Other]

Section 2: Subscription Plan Experience

  1. Which of the following subscription plans do you currently use?
    [ ] Basic Plan
    [ ] Standard Plan
    [ ] Premium Plan
    [ ] Custom Plan
    [ ] I am not subscribed to any plan
  2. How long have you been using SayPro Monthly Classified Subscription Plans?
    [ ] Less than 1 month
    [ ] 1-3 months
    [ ] 4-6 months
    [ ] 6+ months
  3. How would you rate the overall value of the subscription plan you are using?
    [ ] Very poor
    [ ] Poor
    [ ] Average
    [ ] Good
    [ ] Excellent
  4. How satisfied are you with the pricing of your current subscription plan?
    [ ] Very dissatisfied
    [ ] Dissatisfied
    [ ] Neutral
    [ ] Satisfied
    [ ] Very satisfied
  5. Do you think the subscription plans offer enough features to meet your advertising needs?
    [ ] Not at all
    [ ] To a small extent
    [ ] To a moderate extent
    [ ] To a large extent
    [ ] Completely
  6. How easy was it to understand and choose the right subscription plan for your needs?
    [ ] Very difficult
    [ ] Difficult
    [ ] Neutral
    [ ] Easy
    [ ] Very easy

Section 3: Specific Features and Functionality

  1. Which features of your current subscription plan do you use most frequently? (Select all that apply)
    [ ] Unlimited ad posts
    [ ] Featured listings
    [ ] Category selection
    [ ] Enhanced visibility
    [ ] Ad renewals
    [ ] Customer support
    [ ] Analytics/Reports
    [ ] Other (please specify) [Text Field]
  2. How would you rate the ease of use of the subscription plan’s features?
    [ ] Very difficult
    [ ] Difficult
    [ ] Neutral
    [ ] Easy
    [ ] Very easy
  3. Have you encountered any issues when trying to use your subscription plan’s features?
    [ ] Yes (Please explain) [Text Field]
    [ ] No
  4. How effective do you find the customer support for your subscription plan?
    [ ] Very ineffective
    [ ] Ineffective
    [ ] Neutral
    [ ] Effective
    [ ] Very effective

Section 4: Value and Recommendations

  1. How likely are you to recommend SayPro Monthly Classified Subscription Plans to others?
    [ ] Not likely at all
    [ ] Unlikely
    [ ] Neutral
    [ ] Likely
    [ ] Very likely
  2. What improvements or additional features would you like to see in future subscription plans?
    [Text Field]
  3. Do you feel that the SayPro Monthly Subscription Plans offer a good return on investment?
    [ ] Yes
    [ ] No
    [ ] Not sure
  4. If you are currently on a lower-tier plan, would you consider upgrading to a higher-tier plan in the future?
    [ ] Yes
    [ ] No
    [ ] Maybe

Section 5: Final Comments

  1. Please share any other feedback or suggestions you have for improving the SayPro Monthly Classified Subscription Plans or related services:
    [Text Field]

Conclusion

Thank you for sharing your valuable feedback! Your responses will help us continue to improve our subscription plans and services to better meet your needs.

Submit Button:
[Submit Feedback]


Post-Survey Message

“Thank you for participating in our survey. Your feedback is important to us, and we appreciate you taking the time to share your thoughts. If you have any further comments or need assistance, please feel free to reach out to our customer support team at [support email].”


How to Use This Template

  • Distribution: This template can be distributed to users via email, integrated into the SayPro platform (through a popup or feedback form), or included as part of a customer satisfaction campaign.
  • Data Collection: Responses can be collected through Google Forms, SurveyMonkey, or directly via the SayPro system’s feedback feature. It’s essential to analyze trends and key metrics (e.g., satisfaction levels, feature requests) for improvement planning.
  • Actionable Insights: Based on user responses, consider adjusting subscription plans, offering additional customer support, or introducing new features aligned with customer preferences.

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