SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR
Position Title: Compliance and Best Practices Officer (SayPro Monthly Classified Renewal Reminders)
Department: Marketing and Compliance
Reports To: Marketing Manager, SayPro Classified Office
Location: SayPro Headquarters / Remote
Job Type: Full-time, Permanent
Date: January SCMR-5
Job Overview:
The Compliance and Best Practices Officer ensures that all communications, particularly those related to ad renewal reminders, adhere to relevant laws, industry regulations, and internal policies. The position requires expertise in compliance with global data protection laws such as GDPR (General Data Protection Regulation), CAN-SPAM, and other data privacy standards, while maintaining the effectiveness and professionalism of the communications.
As part of SayPro’s Marketing Royalty SCMR (Sales & Customer Marketing Relations), this role plays a key role in managing monthly ad renewal reminders, ensuring that all communications sent to clients and stakeholders are fully compliant with the applicable regulatory frameworks. This is critical to maintaining SayPro’s reputation and legal standing.
Key Responsibilities:
- Compliance Oversight and Monitoring:
- Ensure that all email and communication campaigns related to ad renewals are compliant with relevant data privacy and marketing laws, including but not limited to GDPR, CAN-SPAM, and other global data protection regulations.
- Regularly review and update company procedures to ensure compliance with evolving legal and regulatory standards.
- Monitor for any changes in laws that could impact how customer information is stored, shared, or used in marketing campaigns.
- Ad Renewal Communication Management:
- Oversee the development and deployment of monthly renewal reminders for classified ads.
- Work closely with the SayPro Classified Office and the Marketing team to ensure renewal reminders are sent to the correct recipients, on time, and in the appropriate format.
- Ensure the communications include all required opt-out mechanisms, contact information, and proper handling of personal data.
- Data Privacy Management:
- Review and audit the company’s data collection practices, ensuring that personal information used in communications (e.g., ad renewals) is gathered and processed according to applicable data privacy regulations.
- Maintain an updated list of users who have opted in for communications, as well as those who have opted out, ensuring this list is managed and updated regularly.
- Training and Awareness:
- Provide training and guidance to employees in the SayPro Marketing department, ensuring that they are aware of data privacy laws and compliance best practices, particularly when handling personal customer data.
- Develop and distribute educational materials on how to manage customer communications in compliance with data protection regulations.
- Reporting and Auditing:
- Prepare monthly and quarterly reports on the compliance status of the renewal reminder campaigns, highlighting any issues and actions taken to resolve them.
- Conduct regular audits of communications to verify they meet all compliance and regulatory requirements.
- Collaborate with the Marketing team to adjust strategies and processes if any gaps in compliance are identified.
- Customer Interaction and Query Resolution:
- Act as the point of contact for any customer or regulatory queries regarding the ad renewal reminder communications.
- Address and resolve any complaints or concerns regarding the handling of personal data or compliance with privacy laws.
- Collaboration with Legal and Regulatory Authorities:
- Liaise with legal teams and external regulatory bodies as needed to ensure SayPro’s marketing communications remain compliant with current laws.
- Participate in discussions around potential changes to privacy laws, contributing input from a marketing and compliance perspective.
- Continuous Improvement:
- Evaluate the effectiveness of current communications strategies in terms of compliance and engagement, recommending improvements where necessary.
- Stay up to date with new trends in digital marketing and regulatory compliance, incorporating best practices into SayPro’s processes.
Required Skills and Qualifications:
- Education: Bachelor’s degree in Law, Marketing, Business Administration, or related field.
- Experience:
- At least 3 years of experience in a compliance-related role, preferably within a digital marketing or advertising environment.
- Familiarity with GDPR, CAN-SPAM, and other global data privacy laws and regulations.
- Experience with email marketing platforms and CRM systems, with a focus on managing data privacy and compliance.
- Skills:
- Strong knowledge of data protection laws, including GDPR and CAN-SPAM.
- Excellent written and verbal communication skills, with the ability to communicate complex legal concepts in simple terms.
- Detail-oriented and organized, with a proactive approach to problem-solving.
- Ability to work collaboratively with cross-functional teams (Marketing, IT, Legal).
- Strong analytical skills, with the ability to prepare compliance reports and audits.
- Knowledge of industry best practices in digital marketing, especially regarding customer communications and email marketing.
Key Performance Indicators (KPIs):
- Timeliness: Ensure that 100% of renewal reminder emails are sent within the specified timeframe each month.
- Compliance Audit Results: Achieve a compliance score of 100% during quarterly audits.
- Customer Satisfaction: Maintain a high level of customer satisfaction with renewal reminder communications, with no complaints related to data privacy violations.
- Training Effectiveness: Track the completion and success rate of training programs, ensuring that all marketing staff are compliant with data privacy regulations.
Working Conditions:
- Flexible working hours, with the expectation of monthly and quarterly compliance reports and audits.
- Work from home or office environment with occasional travel for training or meetings with legal teams or regulatory authorities.
Compensation and Benefits:
- Competitive salary based on experience.
- Benefits package including health insurance, retirement plan, and paid time off.
- Ongoing professional development opportunities.
Why Join SayPro?
SayPro offers a dynamic and collaborative work environment, where compliance and legal best practices are at the heart of everything we do. As the Compliance and Best Practices Officer, you will play a pivotal role in ensuring that SayPro continues to lead in its industry while maintaining trust with clients, advertisers, and regulatory bodies. If you are passionate about data protection, marketing, and making an impact in a rapidly evolving field, this is the role for you.
This job description is intended to convey information essential to understanding the scope of the Compliance and Best Practices Officer position. However, it is not intended to be an exhaustive list of qualifications, skills, duties, or responsibilities.
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