SayPro Monthly January SCMR-5 SayPro Quarterly Classified User Support and Help Management by SayPro Classified Office under SayPro Marketing Royalty SCMR
Issued by: SayPro Classified Office
Program Line: SayPro Monthly January SCMR-5
Category: SayPro Quarterly Classified User Support and Help Management
Governance: SayPro Marketing Royalty SCMR
Template Version: v1.0
Effective Date: January 2025
📋 Purpose
This template is used by SayPro Moderators to log and report content moderation actions within the SayPro Classifieds system. It ensures consistency, traceability, and accountability in handling user-generated content that may violate SayPro’s Terms of Use, Community Guidelines, or Legal Policies.
📌 Template Structure: SayPro Content Moderation Log Form
| Field | Description |
|---|---|
| Moderation ID | Unique auto-generated ID for this moderation action (e.g., MOD-2025-00123). |
| Date of Action | Date and time the moderation was carried out. |
| Moderator Name / ID | Full name or staff ID of the moderator responsible. |
| Reported By | Username or ID of the person who reported the content, if applicable. |
| Content Type | Type of content moderated (e.g., Text Ad, Image, Comment, User Profile). |
| Content Location (Link or ID) | Direct URL or internal reference to the classified content. |
| Nature of Violation | Classification of the violation (choose from below or specify):<ul><li>Spam</li><li>Scam/Fraudulent Listing</li><li>Offensive Language</li><li>Hate Speech</li><li>Inappropriate Images</li><li>Duplicate Content</li><li>Misleading Information</li><li>Other (with explanation)</li></ul> |
| Description of Violation | Brief summary of what violated SayPro rules. |
| Actions Taken | What actions were taken (select all that apply):<ul><li>Content Removed</li><li>User Warned</li><li>User Banned</li><li>Temporary Suspension</li><li>Flagged for Legal Review</li><li>Other (explain)</li></ul> |
| Communication to User | Copy of message or explanation sent to the user, if any. |
| Escalation Required? | Yes / No — If Yes, specify who it was escalated to (e.g., Legal, Management). |
| Moderator Notes | Additional observations or suggestions for future policy updates. |
| Follow-up Scheduled? | Yes / No — If Yes, indicate date and responsible team. |
🔒 Notes on Usage
- All entries must be completed within 24 hours of action taken.
- Logs should be submitted weekly to the SayPro Classified Office Quality Compliance Team.
- This template is stored in the SCMR-5 Secure Drive and versioned monthly.
- All moderators must complete a quarterly compliance audit to review log consistency.
📎 Appendix A: Sample Entry
| Field | Sample Entry |
|---|---|
| Moderation ID | MOD-2025-00078 |
| Date of Action | 2025-01-12 14:23 |
| Moderator Name / ID | Jane K. / MOD001 |
| Reported By | User: HonestTrader88 |
| Content Type | Classified Text Ad |
| Content Location | https://sayproclassifieds.net/ads/123456 |
| Nature of Violation | Scam/Fraudulent Listing |
| Description of Violation | Ad promised high-return investment with suspicious contact information. |
| Actions Taken | Content Removed, User Banned, Flagged for Legal Review |
| Communication to User | “Your ad violated SayPro policies on misleading investment offers. Your account has been suspended pending investigation.” |
| Escalation Required? | Yes — Referred to Legal & Risk Team |
| Moderator Notes | This user has submitted similar ads from multiple IPs. Pattern of abuse noted. |
| Follow-up Scheduled? | Yes — January 19, Legal Review Team |
🛠 Template Review & Updates
- Template will be reviewed quarterly by the SayPro Classified Office.
- All suggestions for improvements can be submitted via the SCMR Suggestion Portal.
- Current version remains valid until March 31, 2025, pending any early revisions.
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