SayPro Job Description & Tasks: Ad Approval and Rejection Process

SayPro Monthly January SCMR-5 SayPro Quarterly Classified Ad Moderation and Management by SayPro Classified Office under SayPro Marketing Royalty SCMR

Job Title: Ad Approval and Moderation Specialist

Department: SayPro Classified Office

Reporting To: SayPro Marketing Royalty SCMR

Reference: SayPro Monthly January SCMR-5 | SayPro Quarterly Classified Security and Data Protection Management

Job Purpose

The Ad Approval and Moderation Specialist is responsible for reviewing, approving, or rejecting classified ads submitted to SayPro’s platform. This role ensures that all ads comply with company policies, security standards, and regulatory guidelines while maintaining a seamless user experience.

By enforcing classified security and data protection management protocols, this position plays a critical role in ensuring that SayPro remains a trusted platform for classified listings.

Key Responsibilities

1. Ensure Timely Moderation of Ads

Approve or reject ads within the specified moderation time frame to ensure a smooth posting experience.
Monitor the moderation queue to prevent delays and avoid a backlog of pending ads.
Maintain an efficient workflow to process all ads promptly without compromising accuracy.

2. Review Ads for Compliance

Check ad content for compliance with SayPro’s policies, including prohibited items, restricted categories, and misleading claims.
Ensure ads meet quality standards, including clear images, accurate descriptions, and appropriate pricing.
Verify that ads comply with SayPro Classified Security and Data Protection Management standards, ensuring that no sensitive data is shared inappropriately.

3. Approve or Reject Ads Based on Set Criteria

Approve ads that meet SayPro’s content guidelines and security requirements.
Reject ads that violate policies, providing clear reasons for rejection and guidance for resubmission.
Use a standardized rejection template to inform users why their ad was not approved.
Implement automated filters and AI moderation tools to speed up the approval process.

4. Maintain Platform Security & Prevent Fraudulent Listings

Identify and remove scam ads, fraudulent listings, and spam submissions.
Work closely with the SayPro Security Team to track and report fraudulent users or suspicious activities.
Use IP tracking, AI-powered fraud detection, and manual review to verify high-risk ads.
Ensure that all approved ads align with SayPro Quarterly Classified Security guidelines.

5. Monitor and Improve Ad Moderation Processes

Track key performance metrics such as ad approval rates, rejection reasons, and user feedback.
Suggest process improvements to enhance efficiency and accuracy in the moderation process.
Keep up-to-date with new compliance regulations and security updates to adapt moderation policies accordingly.

6. Provide User Support and Communication

Respond to user inquiries regarding ad approvals and rejections, clarifying any questions.
Offer guidance on ad improvements, helping users modify and resubmit rejected ads.
Work with the customer support team to handle disputes or escalations related to ad moderation decisions.

7. Maintain Documentation and Reports

Keep detailed records of approved and rejected ads, including reasons for rejection.
Generate reports for the SayPro Classified Office and SayPro Marketing Royalty SCMR to monitor platform trends and security threats.
Document policy updates and training materials to ensure consistency across the moderation team.

Key Performance Indicators (KPIs)

✔ Ad Moderation Speed – Percentage of ads reviewed within the required time frame.
✔ Approval Accuracy – Number of incorrectly approved/rejected ads based on audits.
✔ Security & Fraud Detection – Reduction in fraudulent ads and scam reports.
✔ User Satisfaction – Positive feedback and reduced disputes over ad approvals.
✔ Compliance Rate – Number of ads meeting SayPro’s classified security and data protection standards.

Qualifications & Skills Required

Experience in content moderation, digital advertising, or online classified platforms.
Strong knowledge of ad review policies, online security, and fraud detection.
Ability to analyze ad content quickly and make sound decisions.
Attention to detail and ability to spot policy violations and security risks.
Proficiency with moderation tools, AI-based fraud detection, and CRM systems.
Strong communication skills for interacting with users and internal teams.

Work Schedule & Reporting

Full-time position with shift-based moderation to ensure 24/7 ad review.
Weekly reports submitted to SayPro Marketing Royalty SCMR.
Collaboration with Security and IT teams for fraud prevention and classified data protection.

Final Notes

The Ad Approval and Moderation Specialist plays a crucial role in ensuring that SayPro’s classified ads meet the highest standards of security, compliance, and quality. By maintaining a fast, efficient, and accurate moderation process, this role helps create a trusted classified platform while supporting SayPro’s broader mission of data protection and fraud prevention.