SayPro Monthly January SCMR-5 SayPro Quarterly Classified Ad Moderation and Management by SayPro Classified Office under SayPro Marketing Royalty SCMR
Job Title: Classified Ad Moderator
Department: SayPro Classified Office
Reports To: SayPro Marketing Royalty SCMR
Reference: SayPro Monthly January SCMR-5 | SayPro Quarterly Classified Security and Data Protection Management
Job Summary:
The Classified Ad Moderator is responsible for reviewing, approving, and flagging classified ads submitted to the SayPro platform. This role ensures that all advertisements comply with SayPro’s advertising policies, content guidelines, and security standards. The moderator will work under the SayPro Classified Office in alignment with SayPro Quarterly Classified Security and Data Protection Management protocols to protect the platform from fraudulent, illegal, or inappropriate content.
Key Responsibilities:
1. Reviewing and Approving Classified Ads
✅ Check Ad Content for Compliance:
- Carefully read and analyze each classified ad submitted to the platform.
- Ensure that all ads follow SayPro’s advertising policies regarding acceptable language, legal requirements, and content suitability.
- Verify the accuracy and relevance of product/service descriptions, images, and pricing information.
✅ Assess User Information & Ad Legitimacy:
- Cross-check user details to prevent fake accounts or fraudulent advertisers.
- Look for any misleading claims, deceptive practices, or false advertising.
- Ensure that all required information (such as contact details, pricing, and product/service details) is provided before approval.
✅ Approve Ads That Meet All Guidelines:
- Publish compliant ads to the platform.
- Notify advertisers of successful ad approval and inform them of any modifications, if necessary.
2. Flagging Non-Compliant Ads
🚩 Identify & Reject Ads That Violate Policies:
- Flag and remove ads that contain:
- Illegal content (e.g., counterfeit goods, prohibited substances, unauthorized services).
- Offensive language, hate speech, or discriminatory content.
- Scams, phishing attempts, or misleading claims.
- Images or videos that contain inappropriate, explicit, or misleading material.
🚩 Report Security and Privacy Risks:
- Identify classified ads that request personal, sensitive, or financial information from users.
- Flag any ads suspected of phishing, fraud, or identity theft for further review.
- Work with SayPro Security & Data Protection Team to report any potential data privacy violations.
🚩 Reject and Notify Advertisers of Non-Compliance:
- Send rejection notifications to users whose ads violate SayPro’s policies.
- Provide clear feedback on why an ad was flagged or removed.
- Offer guidance on necessary adjustments to make the ad compliant for resubmission.
3. Enforcing SayPro’s Security and Data Protection Policies
🔒 Monitor User Behavior and Activity on the Platform:
- Keep track of ad submissions from repeat offenders violating SayPro’s policies.
- Flag suspicious user accounts for further investigation.
- Work closely with the SayPro Security and Data Protection Team to ensure the classified platform remains safe.
🔒 Conduct Routine Quality Checks on Live Ads:
- Perform periodic audits of live ads to ensure continued compliance.
- Remove previously approved ads that may now be flagged due to user complaints or regulatory updates.
- Assist in analyzing trends in policy violations to refine SayPro’s security and content moderation policies.
4. Collaboration and Reporting
📊 Generate Reports on Flagged Ads & Violations:
- Maintain detailed logs of flagged, removed, and modified ads.
- Submit weekly and monthly reports to the SayPro Classified Office under SayPro Marketing Royalty SCMR.
- Identify recurring violations and suggest policy updates or system improvements to prevent them.
🤝 Coordinate with Customer Support & Security Teams:
- Assist the customer service team in handling advertiser complaints regarding ad removals.
- Work with the SayPro Classified Office Security Team to investigate fraudulent accounts and illegal activities.
- Participate in regular training sessions on security best practices, fraud detection, and policy enforcement.
Key Performance Indicators (KPIs):
✔ Accuracy of Ad Review & Moderation – % of correct flagging and approvals.
✔ Response Time – Average time taken to review, approve, or reject an ad.
✔ Number of Policy Violations Identified – Tracking repeat offenders and trends in ad violations.
✔ User Complaints Resolution Rate – Effectiveness in resolving advertiser concerns over flagged ads.
✔ Platform Security & Fraud Prevention – Reduction in fraudulent activities due to proactive moderation.
Required Skills & Qualifications:
📌 Education & Experience:
- Diploma or Degree in Marketing, Communications, IT Security, or Business Administration.
- Experience in content moderation, online security, or customer service is an advantage.
📌 Technical Skills:
- Familiarity with ad moderation tools, online security policies, and digital fraud detection.
- Strong understanding of classified ad platforms and SEO best practices.
- Ability to analyze and interpret data protection laws and SayPro compliance policies.
📌 Soft Skills:
- Strong attention to detail and ability to spot inconsistencies or violations.
- Excellent written and verbal communication skills for user notifications.
- Problem-solving mindset with a proactive approach to security enforcement.
- Ability to handle sensitive data and maintain high standards of confidentiality.
Expected Outcomes:
✔ A safe and compliant classified platform that follows SayPro’s security policies.
✔ Reduction in scams, fraudulent ads, and inappropriate content.
✔ Improved user trust and engagement due to high-quality and moderated listings.
✔ Effective collaboration between moderation, security, and customer service teams.
✔ Continuous refinement of SayPro’s classified advertising policies based on emerging threats and trends.
Final Notes:
This role is critical in ensuring the integrity of the SayPro Classified Platform, protecting users from harmful content while maintaining a high standard of compliance with SayPro’s Security and Data Protection Management guidelines
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