SayPro Tasks to Be Done for the Period: Week 3

SayPro Monthly January SCMR-5 SayPro Monthly Monthly Classified Custom Locations: Allow users to specify custom locations for their ads by SayPro Classified Office under SayPro Marketing Royalty SCMR

Task: Collect User Feedback on the New Feature and Implement Changes

Feature: SayPro Monthly January SCMR-5 – SayPro Monthly Classified Custom Locations
Objective: Allow users to specify custom locations for their ads, improving ad relevance and user experience.

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Step 1: Collect User Feedback

• Survey Design & Distribution
  • Develop a structured survey covering key aspects of the custom locations feature, including:
    • Ease of use
    • Accuracy of location selection
    • Relevance to user needs
    • Suggestions for improvement
  • Distribute the survey via:
    • SayPro Classified Platform
    • Email newsletters to active users
    • Social media polls
    • Direct messages to top advertisers
• User Interviews & Focus Groups
  • Select a diverse group of users (advertisers, buyers, business owners)
  • Conduct virtual or in-person interviews for in-depth feedback
  • Document key challenges and improvement areas
• Monitor User Behavior & Support Queries
  • Analyze how users interact with the custom location feature
  • Identify common issues reported to customer support
  • Review heatmaps, click-through rates, and drop-off points

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Step 2: Analyze & Prioritize Feedback

• Categorize feedback into:
  • Bugs & Usability Issues (e.g., incorrect location mapping, interface difficulties)
  • Feature Enhancements (e.g., additional customization options, filters)
  • General Suggestions (e.g., integrations, UI improvements)
• Prioritize issues based on:
  • Frequency of complaints
  • Impact on user experience
  • Feasibility of implementation within the timeline

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Step 3: Implement Changes & Enhancements

• Fix Critical Bugs
  • Resolve technical issues affecting accuracy and usability
  • Ensure seamless integration with existing SayPro Classified features
• Enhance UI/UX Based on Feedback
  • Improve navigation for easier location input
  • Add suggested locations based on user preferences
• Expand Customization Options
  • Enable users to save frequently used locations
  • Allow filtering by distance, region, or city-specific ads

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Step 4: Test & Validate Changes

• Conduct beta testing with selected users
• Gather feedback on implemented changes
• Ensure feature stability before full rollout

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Step 5: Communicate Updates to Users

• Announce improvements via:
  • SayPro Monthly Newsletter
  • Platform notifications
  • Social media updates
• Provide a help guide/tutorial for new features

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Responsible Teams:

• SayPro Classified Office – Data collection, user engagement, testing
• SayPro Marketing Royalty SCMR – Communication, awareness, and feedback distribution
• Tech & Development Team – Implementation, bug fixes, enhancements