SayPro Tasks and Documents: User Guide

SayPro Monthly January SCMR-5 SayPro Monthly Classified User Communication: Enable direct messaging between users and admins by SayPro Classified Office under SayPro Marketing Royalty SCMR

1. Introduction

The SayPro Messaging System allows users to communicate directly with SayPro admins regarding classified ads, services, and inquiries. This guide provides a step-by-step overview of how users can access and effectively use the system.

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2. Accessing the Messaging System

2.1 Logging into Your SayPro Account

To access the messaging system, follow these steps:

1. Go to the SayPro Classified website.
2. Click on the “Login” button at the top-right corner.
3. Enter your registered email and password.
4. Click “Sign In” to access your account dashboard.

2.2 Navigating to the Messaging System

Once logged in, access the messaging system:

1. On the dashboard, locate the Messaging tab in the menu.
2. Click on the tab to open the Messages page.
3. You will see two main sections:
   • Inbox: Messages received from SayPro Admin.
   • Sent Messages: Messages you have sent to the Admin.

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3. Sending Messages to SayPro Admin

3.1 Composing a New Message

To send a new message:

1. Click on the Compose button.
2. Select the Recipient from the dropdown list (choose “SayPro Admin”).
3. Enter a Subject summarizing your query.
4. Type your message in the Message Body section.
5. (Optional) Attach relevant documents or screenshots.
6. Click Send to submit your message.

3.2 Viewing Sent Messages

1. Navigate to the Sent Messages tab.
2. Click on a message to view its details.
3. Check the message status (Sent, Read, or Replied).

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4. Receiving and Responding to Messages from Admin

4.1 Checking Your Inbox

1. Go to the Inbox tab.
2. Unread messages will be highlighted.
3. Click on a message to open and read it.

4.2 Replying to Admin Messages

1. Open the message you want to reply to.
2. Click Reply below the message.
3. Type your response and attach files if necessary.
4. Click Send to submit your reply.

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5. Notifications and Alerts

• Users receive email notifications for new messages.
• Notifications also appear in the SayPro dashboard.
• Urgent messages may be marked with a red indicator.

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6. Managing Your Messages

6.1 Deleting Messages

1. Open the message you want to delete.
2. Click on the Delete button.
3. Confirm the deletion.

6.2 Archiving Messages

1. Select messages you wish to archive.
2. Click Archive to move them to the Archived Messages folder.

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7. Troubleshooting & Support

If you experience issues with the messaging system:

• Check your internet connection.
• Ensure you are using an updated browser.
• Contact SayPro Support via the Help Desk for technical assistance.

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8. Conclusion

The SayPro Messaging System ensures smooth communication between users and admins. Follow this guide to navigate, send, receive, and manage your messages efficiently.