SayPro Monthly January SCMR-5 SayPro Monthly Monthly Classified Caching: Implement caching solutions to enhance site speed by SayPro Classified Office under SayPro Marketing Royalty SCMR
1. Issue Details
- Issue ID: (Unique identifier for tracking)
- Date Logged: (DD/MM/YYYY)
- Reported By: (Name/Department)
- Issue Type: (e.g., Slow Load Time, Cache Invalidation, Stale Content, Cache Misses, etc.)
- Affected Pages/Sections: (List of URLs or affected areas)
- Devices/Browsers Impacted: (e.g., Desktop – Chrome, Mobile – Safari)
- Error Messages (if any): (Provide any specific error messages received)
2. Diagnostics & Analysis
- Initial Observation: (Describe how the issue was detected and any immediate symptoms)
- Testing Performed:
- ✅ Cleared browser cache? (Yes/No)
- ✅ Checked server response time? (Yes/No)
- ✅ Tested in incognito mode? (Yes/No)
- ✅ Verified CDN settings? (Yes/No)
- ✅ Ran performance tests (GTmetrix, PageSpeed Insights, etc.)? (Yes/No)
- Results of Tests: (Summarize key findings from the above tests)
3. Root Cause Analysis (RCA)
- Identified Cause: (e.g., Incorrect cache rules, expired cache headers, CDN misconfiguration, WordPress plugin conflict, etc.)
- Supporting Evidence: (Logs, screenshots, response headers, etc.)
4. Resolution Actions Taken
- Date of Fix: (DD/MM/YYYY)
- Action Steps Implemented: (Detailed step-by-step explanation of how the issue was resolved)
- 📌 Cleared and refreshed cache manually
- 📌 Adjusted caching plugin settings (e.g., WP Rocket, W3 Total Cache)
- 📌 Updated caching rules in .htaccess or Nginx configuration
- 📌 Purged CDN cache (e.g., Cloudflare, AWS CloudFront)
- 📌 Adjusted browser caching policies
- Was the Issue Resolved? (Yes/No)
- Follow-up Actions Required? (Yes/No – If Yes, specify next steps)
5. Post-Resolution Verification
- Final Performance Check Results:
- 🚀 Load Time Before Fix: (e.g., 6.5 seconds)
- 🚀 Load Time After Fix: (e.g., 2.3 seconds)
- 🚀 GTmetrix/PageSpeed Score Before & After:
- 🚀 First Contentful Paint (FCP) Before & After:
- Additional Monitoring Needed? (Yes/No – If Yes, specify duration and responsible person)
6. Documentation & Lessons Learned
- Key Takeaways from this Issue:
- Best Practices for Future Prevention:
- Any Adjustments to Existing Caching Policies? (Yes/No – If Yes, describe changes)
7. Approval & Closure
- Reviewed By: (Name/Position)
- Date of Review: (DD/MM/YYYY)
- Final Status: ✅ Closed / 🛠 Pending Further Investigation
This structured troubleshooting template ensures all caching-related issues are documented, diagnosed, and resolved efficiently while maintaining a comprehensive log for future reference. 🚀
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