SayPro Documents Required from Employees: API Performance Monitoring Sheet

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SayPro Monthly January SCMR-5 SayPro Monthly Classified Third Party APIs: Integrate with third party APIs for additional functionalities by SayPro Classified Office under SayPro Marketing Royalty SCMR

Overview

The API Performance Monitoring Sheet is a crucial document for tracking the performance, health, and efficiency of integrated APIs. This sheet ensures that third-party API integrations within SayPro Classified function as expected, providing real-time insights into API usage, response times, error rates, and overall system health.

This document aligns with SayPro Monthly January SCMR-5 under SayPro Monthly Classified Third-Party APIs, as part of the broader SayPro Marketing Royalty SCMR initiative. The SayPro Classified Office requires this sheet to maintain smooth API operations, prevent system failures, and optimize performance for users.


1. Purpose of the API Performance Monitoring Sheet

  • Track API response times to ensure quick data retrieval and prevent slow-loading pages.
  • Monitor API usage to identify frequently used endpoints and potential inefficiencies.
  • Detect and log errors to improve debugging and ensure seamless integration.
  • Evaluate API uptime and downtime for reliability assessment.
  • Ensure compliance with API rate limits to avoid service disruptions.
  • Improve decision-making by identifying underperforming APIs that may need optimization or replacement.

2. Key Metrics to Track in the Monitoring Sheet

The following key performance indicators (KPIs) should be recorded and analyzed:

Metric NameDescriptionTarget/ThresholdWhy It Matters?
API NameThe name of the API being monitoredN/AHelps identify which API the data refers to
Endpoint URLThe specific endpoint being tracked (e.g., /user/login, /ads/listing)N/ASpecifies which API function is being measured
Average Response Time (ms)The time it takes for the API to respond to requestsLess than 500msEnsures a fast and smooth user experience
Success Rate (%)Percentage of successful API calls versus total calls madeAbove 99%Ensures reliability of the API service
Error Rate (%)Percentage of failed API requestsLess than 1%Identifies integration issues or API malfunctions
Downtime DurationTotal time the API was unavailable in a given periodLess than 1 hour per monthEnsures system stability
Rate Limit Consumption (%)Percentage of allocated API calls usedBelow 80%Prevents API overuse and potential service restrictions
Peak Usage TimeThe time period when the API is most frequently accessedN/AHelps in scaling and performance optimization
Data Size (MB)The amount of data transferred per requestBelow 2MB per requestPrevents unnecessary bandwidth consumption
API Call VolumeNumber of API calls made in a specific time frameN/AHelps track workload and predict future needs

3. Structure of the API Performance Monitoring Sheet

The monitoring sheet should be structured in a spreadsheet format (Google Sheets, Excel) with clearly defined columns for each metric. Here’s an example of how it should be formatted:

DateAPI NameEndpointResponse Time (ms)Success Rate (%)Error Rate (%)Downtime (min)Rate Limit Usage (%)Peak Usage TimeData Size (MB)Call Volume
01-Jan-2025User API/user/login32099.5%0.5%065%12:00 PM – 2:00 PM1.210,000
02-Jan-2025Ads API/ads/listing48098.9%1.1%1072%4:00 PM – 6:00 PM1.88,500
  • Employees responsible for API monitoring should update the sheet daily or weekly, depending on the criticality of the API.
  • Automated tools can be used to pull data directly into the sheet, reducing manual entry errors.

4. API Performance Monitoring Process

A. Data Collection

  1. Use API monitoring tools like Postman, New Relic, Datadog, AWS CloudWatch, or Google API Monitoring to collect performance metrics.
  2. Log API request/response details, error messages, and timestamps into the spreadsheet.
  3. Identify peak usage times to anticipate system load and optimize performance.

B. Performance Analysis & Optimization

  1. Identify slow endpoints and determine the cause (e.g., server latency, network issues).
  2. Check error trends and escalate recurring issues to developers.
  3. Optimize API calls by reducing redundant requests and caching frequently used responses.
  4. Ensure compliance with API rate limits by adjusting call frequencies where necessary.

C. Reporting & Actions

  1. Generate a monthly performance report summarizing key findings.
  2. If response times exceed 500ms, initiate performance debugging with the development team.
  3. If the success rate falls below 99%, investigate potential API failures and escalate the issue.
  4. Identify underperforming APIs and propose alternative solutions.

5. Employee Responsibilities

Roles & Responsibilities for API Performance Monitoring:

Employee RoleResponsibilitiesTools Used
API DeveloperDebug API performance issues, optimize endpointsPostman, API Logs, New Relic
IT AdministratorEnsure API uptime, troubleshoot errorsAWS CloudWatch, Google API Monitoring
Data AnalystAnalyze trends in API usage and performanceExcel, Google Sheets, Datadog
Project ManagerOversee API performance and take corrective actionsReports, Dashboard Tools

Each employee involved in API monitoring must regularly update the tracking sheet and ensure that reports are delivered to the SayPro Classified Office under SayPro Marketing Royalty SCMR.


6. Compliance & Documentation Standards

To maintain consistency, all employees must adhere to the following standards:

  • Update the API Performance Monitoring Sheet at the agreed frequency (daily, weekly, or monthly).
  • Use standardized error codes and response times across all reports.
  • Ensure data accuracy by using automated API monitoring tools when possible.
  • Maintain version control to track updates and historical performance.
  • Share reports with relevant teams for review and corrective actions.

7. Tools & Resources

  • API Monitoring Tools: Postman, New Relic, AWS CloudWatch, Datadog, Google API Monitoring.
  • Data Tracking Tools: Google Sheets, Microsoft Excel, Power BI.
  • Error Logging: Sentry, Loggly, Splunk.
  • Performance Analysis: Google PageSpeed Insights, Lighthouse.

8. Final Deliverables & Submission Guidelines

  • Employees must submit the API Performance Monitoring Sheet as part of their regular reporting duties.
  • Reports should be formatted in Excel or Google Sheets and shared with the SayPro Classified Office.
  • A monthly API performance summary must be presented to management.

Conclusion

The API Performance Monitoring Sheet is an essential tool for ensuring the smooth operation of SayPro Classified’s integrated APIs. By systematically tracking API performance, response times, and errors, employees can proactively prevent system failures, optimize functionality, and improve user experience. Adhering to this structured approach will ensure that SayPro’s API ecosystem remains reliable, efficient, and fully optimized for user needs.

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