SayPro Monthly January SCMR-5 SayPro Monthly Classified Rating and Reviews: Implement rating and review systems for ads or sellers by SayPro Classified Office under SayPro Marketing Royalty SCMR
Task Title: Test the rating and review system to ensure it functions properly, including the moderation and reporting systems. Resolve any bugs or issues.
Start Date: January 16, 2025
End Date: January 20, 2025
Overview:
This task focuses on thoroughly testing the rating and review system, including all features related to moderation and reporting. It aims to ensure the system works smoothly without any errors and to identify and fix any bugs or issues before the system goes live.
Specific Objectives:
- Test the functionality of the rating and review system for classified ads or sellers to ensure all features operate as intended.
- Validate the moderation capabilities to ensure inappropriate content can be flagged and managed effectively.
- Confirm that the reporting system for reviews is accurate and allows users to report fraudulent or inappropriate reviews easily.
- Identify any bugs or issues that arise during testing and resolve them.
- Ensure that the system is responsive, user-friendly, and performs well under different use conditions.
Steps to Complete Task:
- Prepare Test Environment:
- Set up a controlled testing environment that mirrors the live system.
- Ensure that all relevant tools, including moderation and reporting systems, are enabled.
- Configure user roles and permissions, including admin, seller, and buyer roles, for testing purposes.
- Test Rating Functionality:
- Test for Correct Ratings: Ensure users can rate ads or sellers accurately using the provided rating system (e.g., 1 to 5 stars).
- Test for Multiple Ratings: Verify that users can leave a single rating per ad/seller and that their previous ratings can be updated.
- Test for Rating Display: Ensure that ratings appear correctly on the ad or seller page.
- Test for Sorting: Verify that ads and sellers can be sorted based on their ratings.
- Test Review Functionality:
- Test for Review Submission: Confirm users can submit written reviews for ads or sellers, including text and any attached media (e.g., images, videos).
- Test for Review Visibility: Ensure submitted reviews appear on the respective ads/sellers page.
- Test for Review Editing and Deletion: Confirm that users can edit or delete their reviews as necessary, depending on system rules.
- Test for Review Sorting: Ensure that reviews can be sorted by date, rating, or helpfulness.
- Test for Review Moderation: Test if flagged reviews go into moderation for review by an administrator before publication.
- Test Moderation System:
- Test Flagging Inappropriate Content: Ensure users can report reviews for inappropriate content (e.g., offensive language, spam).
- Test Admin’s Ability to Moderate Reviews: Verify that administrators can approve, reject, or edit flagged reviews.
- Test for Automatic Moderation: Confirm that the system automatically detects certain offensive language or spam and flags reviews accordingly.
- Test Review Approval Workflow: Ensure the admin review and approval workflow is functioning as intended.
- Test Reporting System:
- Test Report Functionality: Confirm users can report problematic reviews (e.g., false reviews, biased ratings) directly from the review page.
- Test Admin Review of Reports: Verify that the admin can view and take appropriate action on reported reviews.
- Test for Report Confirmation: Ensure users receive confirmation that their report has been received and is under review.
- Load Testing:
- Test System Performance Under Load: Simulate high user activity (e.g., multiple users rating/reviewing ads at the same time) to verify that the system performs well under stress.
- Check for System Crashes or Delays: Monitor response times and system stability during peak usage.
- Bug Identification and Resolution:
- Identify any issues that arise during testing (e.g., incorrect ratings, review submission errors, moderation failures).
- Document all bugs found during testing, including steps to reproduce, screenshots, and error logs.
- Assign developers to resolve identified bugs.
- Perform regression testing to ensure that fixes do not introduce new issues.
- User Experience Testing:
- Test the user interface to ensure that the rating and review process is intuitive and user-friendly.
- Check for mobile responsiveness and compatibility across different devices and browsers.
- Collect feedback from testers about any difficulties or confusion encountered during the process.
Expected Outcomes:
- A fully functional rating and review system that allows users to rate ads and sellers, leave and read reviews, and report inappropriate content.
- A working moderation and reporting system that ensures reviews are kept relevant and appropriate.
- Any bugs or issues identified will be resolved, ensuring the system is stable and reliable.
- Improved user experience, with a smooth and intuitive review process.
Team Involved:
- Testing Team: To execute functional and performance tests on the rating and review system.
- Development Team: To fix any identified bugs or issues during testing.
- Admin Team: To validate moderation and reporting features from an admin perspective.
Resources Required:
- Testing environment with access to the rating and review system.
- Admin access for moderation and reporting testing.
- Load testing tools to simulate high traffic.
- Bug tracking tools for documenting and managing issues.
Milestones:
- Day 1 (January 16, 2025): Set up the testing environment and begin testing rating and review functionalities.
- Day 2 (January 17, 2025): Continue testing review submission, moderation, and reporting systems.
- Day 3 (January 18, 2025): Conduct load testing and document any performance issues.
- Day 4 (January 19, 2025): Identify and resolve bugs; perform regression testing.
- Day 5 (January 20, 2025): Final testing and documentation of any remaining issues; preparation for deployment.
This detailed task plan will ensure that the rating and review system is fully tested, any issues are resolved, and the system is ready for use by the end of the testing period.
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