SayPro Tasks to be Completed During the Period

SayPro Monthly January SCMR-5 SayPro Quarterly Classified User Support and Help Management by SayPro Classified Office under SayPro Marketing Royalty SCMR

Objective:
The primary objective during this period is to moderate and approve classified ads to ensure they align with SayPro’s guidelines, maintaining the platform’s integrity and user experience. This will be achieved through rigorous review, moderation, and approval processes as part of SayPro’s monthly SCMR (Standard Content Moderation and Review) practices.

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Tasks Overview:

1. Review and Evaluate Submitted Classified Ads:
   • Task Description:
     Review all classified ads submitted by users during the period (02-01-2025 to 02-07-2025). Evaluate each ad based on SayPro’s established content guidelines, ensuring the following:
     • Ads contain accurate and truthful information.
     • The ad content is appropriate for the platform (no inappropriate language, offensive material, or prohibited items).
     • Images included in the ad meet the quality and size specifications set by SayPro.
     • Ensure ads match the correct categories and subcategories.
   • Details:
     • Manually or automatically flag ads that violate guidelines for further review.
     • Classify ads based on type (e.g., Product, Service, Event, etc.).
     • Use the SayPro Classified Ads Management System to filter and sort ads for efficient moderation.
   • Completion Criteria:
     Each ad must be evaluated and either approved or flagged for revisions. Ads that are flagged should be returned to the user with clear instructions for modification.

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2. Approve or Reject Ads Based on Compliance with Guidelines:
   • Task Description:
     After reviewing, approve or reject ads based on their adherence to the platform’s content policies. Reject ads that:
     • Violate SayPro’s terms of service (e.g., prohibited items like illegal goods or services).
     • Contain misleading, false, or incomplete information.
     • Are irrelevant to the designated categories.
   • Details:
     • Approval: Ad will be published and made visible to users.
     • Rejection: Ad will be declined with a detailed explanation sent to the user, including what needs to be corrected.
     • Ensure timely processing of ads to avoid delays in the platform’s posting schedule.
   • Completion Criteria:
     All ads should either be approved or rejected within the review window (02-01-2025 to 02-07-2025). A report on the total number of approved and rejected ads must be prepared.

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3. Communicate with Users for Ad Revisions (If Applicable):
   • Task Description:
     For rejected ads, communicate with users to inform them of the reasons for rejection and guide them through the revision process. Provide detailed feedback and ensure users understand the necessary corrections to meet the guidelines.
   • Details:
     • Use SayPro’s messaging system to send clear and polite notifications regarding ad rejection.
     • Provide tips on improving the ad content, such as enhancing descriptions, adding appropriate images, or adjusting category selections.
   • Completion Criteria:
     Users must receive responses within 24 hours of the ad rejection. Follow up with users to ensure they can revise and resubmit their ads.

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4. Maintain and Update Ad Guidelines (If Necessary):
   • Task Description:
     During the review process, if new patterns or potential issues arise (e.g., an increase in certain types of inappropriate ads), update the content moderation guidelines to address these issues.
   • Details:
     • Document any emerging trends in rejected ads and assess whether existing guidelines need to be adjusted.
     • Collaborate with the SayPro Marketing and Customer Support teams to ensure guidelines are clear and up-to-date.
   • Completion Criteria:
     A revised guideline document should be finalized by the end of the moderation period (02-07-2025) if necessary.

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5. Report and Analyze Moderation Outcomes:
   • Task Description:
     At the end of the review period, prepare a report summarizing the number of ads reviewed, approved, and rejected. Analyze trends in content violations and identify common issues that require attention in future moderation cycles.
   • Details:
     • Report should include:
       • Total number of ads submitted.
       • Number of ads approved.
       • Number of ads rejected.
       • Common reasons for rejection (e.g., inappropriate content, incorrect category, missing details).
     • Based on analysis, suggest improvements for the next moderation cycle.
   • Completion Criteria:
     A detailed report is to be submitted to SayPro’s Marketing and Management teams by 02-08-2025 for further review and action.

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Additional Considerations:

• Tool and Software Utilization:
  • Utilize SayPro’s Classified Ads Management System for efficient tracking and sorting of submitted ads.
  • Leverage automated flagging systems where possible, but prioritize manual review for nuanced decisions.
• Collaboration with Marketing and Customer Support Teams:
  • Regular communication with these teams will be crucial for ensuring that the guidelines are aligned with the latest user trends and marketing campaigns.
• Quality Control:
  • Ensure that the moderation process remains impartial and consistent.
  • In cases of uncertainty, escalate to a senior team member for further review.

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Expected Outcome:

• Smooth and efficient moderation of all classified ads during the given period.
• A consistent and high-quality user experience, with clear guidelines that users can follow to ensure ad compliance.
• A comprehensive report to guide future moderation efforts and improvements in ad submissions.