SayPro Monthly January SCMR-5 SayPro Quarterly Classified User Support and Help Management by SayPro Classified Office under SayPro Marketing Royalty SCMR
SayPro Classified Platform – User Feedback Form
Issued by:
SayPro Classified Office
Under SayPro Marketing Royalty SCMR
As part of: SayPro Monthly January SCMR-5
Department: SayPro Quarterly Classified User Support and Help Management
Purpose of the Template:
This feedback form template is designed to gather insights, experiences, and suggestions from users who interact with the SayPro Classified Platform. The feedback collected through this form helps SayPro Marketing Royalty (SCMR) and the SayPro Classified Office enhance user support, improve platform usability, and guide feature development in quarterly support reviews.
Template Structure
1. General Information
- Full Name: ___________________________________________
- Email Address: _______________________________________
- Contact Number (optional): _____________________________
- Date of Feedback Submission: ___ / ___ / ______
- User Type:
☐ Individual User
☐ Business Account
☐ Advertiser
☐ Support Partner
☐ Other: _______________________
2. Platform Usage Details
- How often do you use the SayPro Classified Platform?
☐ Daily
☐ Weekly
☐ Monthly
☐ Rarely - Which categories do you mostly interact with? (Select all that apply)
☐ Jobs
☐ Services
☐ Events
☐ Products
☐ Real Estate
☐ Announcements
☐ Others: _____________________ - Which device do you primarily use?
☐ Desktop
☐ Mobile
☐ Tablet
3. User Experience
- On a scale of 1–5, how would you rate your overall experience with the SayPro Classified Platform?
☐ 1 – Very Poor
☐ 2 – Poor
☐ 3 – Average
☐ 4 – Good
☐ 5 – Excellent - Is the platform interface user-friendly and intuitive?
☐ Yes
☐ Somewhat
☐ No - Have you encountered any technical issues or bugs?
☐ Yes
☐ No- If yes, please describe the issue(s):
4. Support and Help Management
- Have you contacted SayPro support or helpdesk?
☐ Yes
☐ No - If yes, how would you rate the support received?
☐ 1 – Very Unsatisfied
☐ 2 – Unsatisfied
☐ 3 – Neutral
☐ 4 – Satisfied
☐ 5 – Very Satisfied - Was your issue resolved in a timely manner?
☐ Yes
☐ No- Additional Comments:
5. Suggestions and Comments
- What do you like most about the SayPro Classified Platform?
- What features would you like to see improved or added?
- Any other suggestions or feedback for SayPro?
6. Consent
☐ I consent to SayPro using my feedback for internal improvements and reports.
☐ I agree to be contacted for follow-up based on my feedback, if necessary.
Internal Use Section (By SayPro Staff Only)
- Feedback Received By: ____________________
- Date Processed: ___ / ___ / ______
- Action Required: ☐ Yes ☐ No
- Department Responsible: ____________________
- Follow-Up Completed: ☐ Yes ☐ No
- Notes:
Template Usage Notes
- This template should be distributed online (via email or form builder) and offline (printable PDF) formats.
- It is designed to be reviewed monthly under SCMR-5 reporting cycles and summarized quarterly.
- Aggregated results should inform support team adjustments, platform improvements, and marketing communication strategies.
- All feedback is confidential and stored securely under SayPro data management policy.
Leave a Reply