SayPro Key Responsibilities

SayPro Monthly March SCMR-5 SayPro Monthly Classified User Privacy: Ensure user data privacy and comply with regulations by SayPro Classified Office under SayPro Marketing Royalty

1. User Data Access and Deletion Requests

SayPro is committed to upholding user privacy rights in accordance with global data protection regulations such as the General Data Protection Regulation (GDPR), the Protection of Personal Information Act (POPIA), and other relevant legislation. As part of this commitment, the following responsibilities are essential:

Key Responsibilities:

• Receive and Acknowledge Requests:
  • Acknowledge all user data access or deletion requests within 24 hours.
  • Provide a formal confirmation and a reference ticket number for tracking the request.
• Verification of User Identity:
  • Authenticate the identity of the user before disclosing or deleting personal data using multi-factor verification.
  • For minors, ensure parental or guardian consent is verified.
• Data Access Provision:
  • Compile and deliver a structured, readable report of the user’s personal data stored across SayPro platforms within 7 working days.
  • Include metadata, activity logs, communication records, and any third-party data sharing disclosures.
• Data Deletion Procedure:
  • Erase all personal user data upon verified deletion request, including backups, cache, and third-party stored data, within 30 days.
  • Log the deletion action with date, time, data types removed, and responsible officer.
• User Communication:
  • Send a completion confirmation notice to the user upon full execution of the request.
  • Include instructions for future engagement, policy changes, or re-registration (if applicable).
• Request Logging & Audit Trail:
  • Maintain a secure digital log of all user requests and resolutions for a minimum of 5 years.
  • Ensure logs are tamper-proof and subject to internal audits.

---

2. Privacy Reports and Documentation

SayPro ensures all activities regarding user privacy are documented, reviewed, and updated regularly to reflect transparency, accountability, and regulatory compliance. All privacy documentation is centralized and curated under the SayPro Monthly March SCMR-5 Report, guided by the SayPro Classified Office and supervised through the SayPro Marketing Royalty division.

Key Responsibilities:

• Documentation of Privacy Activities:
  • Maintain records of data collection points, processing methods, user consent records, and data storage frameworks.
  • Document consent renewals, cookie policy updates, and user agreement modifications.
• Monthly Privacy Compliance Report (SCMR-5):
  • Compile a comprehensive privacy report each month (SCMR-5) including:
    • Number of access and deletion requests
    • Response and completion rates
    • Third-party data sharing logs
    • Breach incidents and mitigation actions
    • Updated list of privacy risks and controls
• Internal Auditing & Review:
  • Conduct a monthly review of privacy practices, led by the Classified Privacy Officer.
  • Address non-compliance or risk exposures with a corrective action plan.
• Policy Version Control and Accessibility:
  • Ensure all privacy documents have version history, date of last review, and authorized signatory.
  • Store documents in a secure, central digital repository with controlled access.
• Regulatory Liaison & Certification:
  • Interface with regulatory bodies when needed for audits, submissions, or certifications.
  • Maintain up-to-date compliance certifications and reports in anticipation of audits.
• Training and Awareness:
  • Deliver monthly privacy awareness training to SayPro Classified teams.
  • Include practical sessions on responding to data requests, documentation procedures, and legal updates.

---

Governance Note: All procedures are governed under the SayPro Classified Office, which acts as the internal authority on privacy compliance. The SayPro Marketing Royalty body oversees strategic alignment and public accountability, ensuring that SayPro maintains trust and transparency with all classified users.