Author: Likhapha Mpepe

SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

Position Title: Ad Renewal Tracking and Monitoring Specialist
Department: SayPro Classified Marketing
Reports To: SayPro Marketing Manager
Location: SayPro Classified Office

Job Purpose:

The Ad Renewal Tracking and Monitoring Specialist is responsible for monitoring and tracking the responses to renewal reminders for classified ads. This role involves ensuring that all customers who have received reminders regarding ad renewals take the necessary actions, and following up with those who have not yet renewed their ads. The role also ensures the timely and efficient renewal process for SayPro Classified Ads, which is integral to maintaining customer satisfaction and revenue generation.

Key Responsibilities:

1. Monitor Ad Renewal Responses:
   • Track the responses to renewal reminders sent by the SayPro Classified Office for ads listed in the SayPro Monthly January SCMR-5.
   • Review all incoming responses to determine if customers have renewed their ads or taken appropriate action.
2. Follow-Up on Unrenewed Ads:
   • Identify customers who have not yet renewed their ads and follow up with them via email, phone calls, or other appropriate communication channels.
   • Provide assistance or information as needed to encourage customers to renew their ads.
   • Offer solutions to any challenges or issues customers may have with the renewal process.
3. Coordinate with SayPro Marketing Royalty SCMR:
   • Work closely with the SayPro Marketing Royalty SCMR team to ensure that all renewal reminders are sent out accurately and timely.
   • Ensure that the renewal communication aligns with the SayPro marketing strategies and objectives.
4. Maintain Records and Reports:
   • Keep detailed records of all communications and follow-ups with customers regarding ad renewals.
   • Generate and maintain regular reports on ad renewal statuses, including those who have renewed, those who require follow-up, and those who are no longer active.
   • Update the CRM or tracking system to reflect the latest information about renewals.
5. Customer Support:
   • Assist customers with any questions related to the renewal process, providing clear explanations of the benefits of renewing their ads.
   • Address concerns about payment, ad visibility, or ad management to ensure customer satisfaction.
   • Ensure a positive customer experience, maintaining high standards of professionalism and communication.
6. Collaboration with Other Teams:
   • Coordinate with the SayPro Marketing and Customer Support teams to resolve any renewal-related issues.
   • Provide feedback to the SayPro Marketing Manager about common customer concerns, difficulties in the renewal process, or suggestions for improving communication.
7. Performance Tracking:
   • Track and report on the effectiveness of renewal reminders and follow-up efforts, including the conversion rate of reminder responses into ad renewals.
   • Regularly assess the tracking system’s accuracy to identify any potential improvements in the renewal process.
8. Continuous Improvement:
   • Proactively suggest improvements to the ad renewal reminder process based on customer feedback and internal observations.
   • Stay updated on best practices for customer retention and renewal processes to ensure the company remains competitive and efficient.

Required Skills and Qualifications:

• Education: High school diploma or equivalent. A degree in Marketing, Business Administration, or a related field is preferred.
• Experience: At least 1-2 years of experience in customer service, marketing, or a related role, particularly in tracking and monitoring systems.
• Technical Skills:
  • Proficient with CRM software or tracking systems used for managing ad renewals.
  • Comfortable with office software (e.g., Microsoft Office Suite) and email communication platforms.
  • Familiarity with ad renewal and marketing processes is a plus.
• Communication Skills: Strong verbal and written communication skills, with an ability to interact professionally and courteously with customers.
• Attention to Detail: Excellent organizational and tracking skills, with the ability to monitor multiple tasks and deadlines simultaneously.
• Problem Solving: Ability to handle customer inquiries and resolve issues in a timely and efficient manner.

Preferred Qualifications:

• Experience working in a classified ads, advertising, or online marketing environment.
• Knowledge of the SayPro Classified system or similar ad management platforms.
• Customer service experience, particularly in a digital or online setting.

Work Conditions:

• Hours: Full-time, with standard office hours. Occasional flexibility may be required to meet deadlines.
• Location: Work is conducted in a remote or in-office setting, depending on the company’s needs.
• Physical Requirements: Minimal physical demands; primarily office-based work.

Performance Metrics:

• Timeliness of response to renewal reminders.
• Conversion rate of unrenewed ads to renewed ads.
• Quality of customer communication and resolution.
• Accuracy and organization of renewal tracking systems.

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This job description is intended to outline the primary duties and responsibilities for the role of Ad Renewal Tracking and Monitoring Specialist. It may evolve as the company’s needs change. Employees in this role are expected to maintain a high level of professionalism and dedication to improving the ad renewal process and customer experience.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

Job Overview:

As an Employee Performance and Campaign Monitoring Specialist, you will be responsible for tracking, analyzing, and optimizing the performance of renewal reminder campaigns conducted by the SayPro Classified Office under the SayPro Marketing Royalty SCMR initiative. Your primary focus will be to monitor key performance indicators (KPIs) such as delivery rates, open rates, and click-through rates (CTR) to assess the effectiveness of each campaign.

This role requires a detail-oriented individual who can identify trends, generate actionable insights, and collaborate with the marketing team to improve the renewal reminder process, ultimately enhancing customer retention and increasing overall revenue generation from classified ad renewals.

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Key Responsibilities:

1. Track Campaign Delivery:
   • Monitor the delivery rates of renewal reminder emails sent out for ad renewals as part of the SayPro Monthly Classified Renewal Reminders campaign.
   • Ensure that the renewal reminders are being delivered to the correct recipient list, with no undelivered emails or bounced back due to incorrect contact information.
   • Work with the IT and marketing teams to troubleshoot and resolve any delivery issues.
2. Monitor Email Open Rates:
   • Track the open rates of renewal reminder emails to assess customer engagement.
   • Identify trends in open rates by segmenting the audience based on demographic data or engagement history (e.g., users who opened or ignored the email).
   • Work with the marketing team to adjust subject lines, timing, and content to improve open rates where necessary.
3. Analyze Click-Through Rates (CTR):
   • Monitor the click-through rates (CTR) of renewal reminders, focusing on the number of recipients who click on the renewal link or CTA (Call-To-Action) embedded in the email.
   • Track and report which links (e.g., ad renewal link, payment portal) generate the highest engagement.
   • Use this data to inform content changes that could improve CTR in future campaigns.
4. Campaign Effectiveness Assessment:
   • Regularly review the performance of renewal reminder campaigns by comparing delivery, open, and click-through rates against industry benchmarks or historical campaign performance.
   • Identify underperforming segments or specific campaigns and develop strategies for improvement.
   • Provide insights and recommendations to the marketing team to refine and optimize future renewal reminder campaigns.
5. Reporting and Documentation:
   • Prepare and present detailed monthly performance reports for SayPro Monthly January SCMR-5 to track key metrics (delivery rates, open rates, CTR) and analyze any significant variations.
   • Maintain detailed records of campaign performance and track long-term trends over multiple campaigns.
   • Provide regular updates to the SayPro Marketing Manager and other stakeholders on the status of the renewal reminder campaigns.
6. Collaboration with Marketing and IT Teams:
   • Work closely with the marketing team to refine and adjust campaign messaging based on tracking results.
   • Collaborate with the IT team to ensure proper integration of tracking codes and ensure reliable data collection.
   • Coordinate with customer support teams to understand customer feedback and concerns related to renewal reminders.
7. Continuous Improvement:
   • Stay informed on industry best practices for email marketing and campaign tracking.
   • Continuously evaluate new technologies and tools to enhance tracking and reporting capabilities.
   • Recommend and implement improvements to the campaign process, email content, or customer engagement strategies.

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Required Skills and Qualifications:

• Experience:
  • At least 2 years of experience in email marketing, campaign tracking, or data analysis.
  • Familiarity with email marketing platforms (e.g., Mailchimp, Constant Contact, SendGrid) and analytics tools (Google Analytics, Tableau).
  • Prior experience with CRM systems and marketing automation tools is a plus.
• Technical Skills:
  • Proficient in Microsoft Excel or Google Sheets for data analysis and reporting.
  • Strong understanding of email marketing metrics (delivery rates, open rates, CTR) and their implications on campaign success.
  • Basic knowledge of HTML and email design principles is a plus.
• Analytical Skills:
  • Strong analytical and problem-solving skills.
  • Ability to identify trends and make data-driven decisions.
  • Experience working with KPIs and interpreting them to suggest campaign optimizations.
• Communication:
  • Strong written and verbal communication skills, with the ability to clearly explain data and insights to non-technical stakeholders.
  • Ability to collaborate effectively with cross-functional teams, including marketing, IT, and customer support.
• Attention to Detail:
  • High level of attention to detail and accuracy in tracking, reporting, and campaign analysis.
  • Ability to maintain organized records of all campaigns and metrics.

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Preferred Qualifications:

• A degree in marketing, business, data analytics, or a related field.
• Familiarity with project management tools (e.g., Asana, Trello) and collaborative software (e.g., Slack, Microsoft Teams).
• Experience with A/B testing and email optimization.

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Working Environment:

• Full-time position with flexible working hours.
• Opportunity for remote work, depending on location and business needs.
• Regular team meetings to discuss campaign performance and strategic adjustments.

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How to Apply:

Interested candidates should submit their resume, a cover letter, and any relevant work samples or portfolio links to the SayPro Human Resources Department at [Insert contact email]. The cover letter should highlight relevant experience with email campaign tracking and data analysis.

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This job description outlines the key duties and requirements for the Employee Performance and Campaign Monitoring Specialist role. The individual in this position will play a critical role in measuring the effectiveness of the SayPro Monthly Classified Renewal Reminders campaign, providing data-driven insights that lead to improved customer engagement and successful ad renewals for SayPro.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

Position Title: Email and SMS Campaign Specialist
Department: SayPro Marketing
Reports To: SayPro Marketing Royalty SCMR Manager
Location: Remote / SayPro Headquarters
Employment Type: Full-Time / Part-Time

Position Overview:

The Email and SMS Campaign Specialist is responsible for executing the SayPro Monthly January SCMR-5 Classified Renewal Reminders campaign. This will involve sending timely renewal reminders for classified ads to users through email and SMS channels. The campaign’s goal is to increase the renewal rate by providing clear, easy-to-follow instructions and a seamless renewal process. The specialist will collaborate closely with the SayPro Marketing and Customer Service teams to ensure that the reminders are targeted, effective, and aligned with SayPro’s branding and customer engagement strategy.

Key Responsibilities:

1. Campaign Execution:
   • Email Campaigns: Design and execute email campaigns to send reminders to users whose classified ads are nearing expiration.
     • Ensure each email includes a clear call-to-action (CTA), such as a link to the renewal page with straightforward instructions.
     • Create subject lines, email copy, and visuals that resonate with the audience, encourage engagement, and align with SayPro’s tone.
     • Test subject lines, email content, and CTA buttons for maximum engagement.
   • SMS Campaigns: Develop and send SMS reminders to users, ensuring compliance with SMS marketing regulations (e.g., opt-in/opt-out processes).
     • Keep SMS messages concise, including a link to the renewal page and a brief CTA to encourage immediate action.
2. Audience Segmentation:
   • Work with the Customer Service and Data teams to ensure the correct audience (users with ads about to expire) is targeted.
   • Segment users based on ad categories, renewal history, and activity to personalize the renewal reminders and improve the chances of successful renewals.
3. Renewal Process Optimization:
   • Ensure that the renewal process is simple and intuitive for users. Collaborate with the IT team to ensure the renewal page is functional, mobile-friendly, and easy to navigate.
   • Continuously assess the renewal process for potential bottlenecks or pain points and work with relevant teams to address any issues.
4. Performance Monitoring:
   • Monitor the performance of the email and SMS campaigns, including open rates, click-through rates, conversion rates, and customer feedback.
   • Adjust campaign strategies based on performance data and insights to improve effectiveness over time.
5. Reporting & Analytics:
   • Generate reports on campaign performance, providing insights and recommendations for improvement.
   • Track metrics such as renewal rates, engagement levels, and bounce rates for emails and SMS.
   • Provide regular updates to the SayPro Marketing Royalty SCMR Manager on campaign results.
6. Collaboration & Communication:
   • Work closely with other marketing team members to ensure consistency in messaging and branding across channels.
   • Maintain open lines of communication with the Customer Service team to handle any customer inquiries related to the renewal process.
7. Compliance & Best Practices:
   • Ensure all email and SMS campaigns comply with privacy laws, including GDPR and CAN-SPAM Act.
   • Follow best practices for email deliverability, content personalization, and SMS compliance.

Required Skills & Qualifications:

• Experience:
  • Minimum 2 years of experience in email marketing, SMS marketing, or digital marketing campaigns.
  • Familiarity with email marketing platforms (e.g., Mailchimp, Constant Contact) and SMS marketing tools (e.g., Twilio, SimpleTexting).
  • Experience with customer relationship management (CRM) tools and data segmentation.
• Skills:
  • Strong copywriting and content creation skills for both email and SMS formats.
  • Ability to design and develop email templates that are both visually appealing and optimized for conversions.
  • Knowledge of performance tracking tools (e.g., Google Analytics, email marketing analytics) to measure campaign success.
  • Strong attention to detail, ensuring high-quality messaging and user-friendly processes.
  • Excellent communication skills and ability to collaborate with different teams.
• Technical Skills:
  • Basic understanding of HTML and email coding for creating and customizing email templates.
  • Experience with marketing automation tools and platforms.
• Personal Qualities:
  • Highly organized and able to manage multiple campaigns simultaneously.
  • Proactive and results-oriented, with a focus on improving campaign performance.
  • Creative thinker with the ability to generate new ideas for improving user engagement and campaign effectiveness.

Key Performance Indicators (KPIs):

• Renewal Rate: Percentage of users who renew their classified ads after receiving the reminder.
• Click-Through Rate (CTR): The percentage of users who click the renewal link in emails/SMS.
• Open Rate: The percentage of users who open the email messages.
• SMS Response Rate: The percentage of users who respond to or act on SMS messages.
• Campaign ROI: Measurement of the overall return on investment from the campaign.

Call to Action:

• Renewal Link Inclusion: All campaign messages (both email and SMS) should prominently feature a clear CTA link to the renewal page. This link must be easy to locate, direct, and action-oriented, encouraging users to renew their ads with minimal friction. The renewal process should be simple, with few steps required for completion.

Working Conditions:

• Flexible working hours with some evening or weekend work as needed to meet campaign deadlines.
• Collaborative team environment.
• Ability to work remotely or in-office depending on location and preference.

To Apply:

Interested candidates should send their resume, cover letter, and portfolio (if applicable) to [insert email address].

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By following this detailed job description, the Email and SMS Campaign Specialist will ensure that SayPro’s monthly ad renewal reminders are executed effectively, resulting in higher user engagement, increased renewals, and streamlined communication for the classified ads platform.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

Job Title: Email and SMS Campaign Execution Specialist
Department: SayPro Marketing
Reports to: SayPro Marketing Manager, SayPro Classified Office
Position Type: Full-Time

Overview:

The Email and SMS Campaign Execution Specialist will be responsible for managing the execution of email and SMS campaigns for the SayPro Monthly Classified Renewal Reminders. These campaigns aim to remind customers about upcoming ad expirations and encourage ad renewals through clear and timely communication. This role will focus on ensuring that all renewal reminders are sent out with sufficient lead time before the expiration date to enable easy ad renewal processes for users.

Key Responsibilities:

1. Campaign Planning and Coordination:
   • Collaborate with the SayPro Marketing and Classified Office teams to define the ad renewal reminder schedules.
   • Ensure that reminders for ad renewals are planned to be sent with sufficient time before the ad expiration date (at least 7-14 days before expiration).
   • Determine the frequency and timing of reminder messages (e.g., initial reminder, follow-up reminders).
2. Email and SMS Communication Management:
   • Develop and execute targeted email and SMS campaigns for classified ad renewals, ensuring they are sent to the appropriate recipients.
   • Create compelling subject lines, copy, and call-to-actions (CTAs) to increase the likelihood of ad renewals.
   • Ensure compliance with SayPro’s communication guidelines, including brand voice, tone, and any legal or regulatory requirements.
3. Customer Segmentation and Personalization:
   • Segment classified ad users based on their renewal status, ad types, and engagement history.
   • Personalize reminder messages, ensuring they address customers by name and reference their specific ads for a more tailored experience.
4. Campaign Execution:
   • Use SayPro’s CRM and marketing automation tools to set up and launch email and SMS campaigns according to the defined schedule.
   • Monitor and adjust campaign settings (e.g., timing, audience, frequency) to maximize effectiveness.
   • Ensure all emails and SMS messages are tested for accuracy, delivering the correct content to each recipient.
5. Ad Expiration Tracking and Data Management:
   • Track the expiration dates of classified ads in the system to ensure timely communication is sent to users before their ad expires.
   • Maintain up-to-date records of which ads have been renewed and those that require follow-up communication.
6. Campaign Optimization and Reporting:
   • Monitor the performance of email and SMS campaigns, including open rates, click-through rates, and renewal conversion rates.
   • Analyze campaign data and identify trends to improve future renewal reminders (e.g., optimal send times, message wording, offer details).
   • Provide detailed reports on campaign performance and suggest improvements to enhance the overall effectiveness of future communications.
7. Collaboration with Other Teams:
   • Work closely with the SayPro Marketing Royalty SCMR team to ensure that ad renewal campaigns align with broader marketing and royalty strategies.
   • Collaborate with the SayPro Classified Office to ensure all communication aligns with product offerings and promotions for classified ads.
8. Adherence to Deadlines:
   • Ensure that renewal reminders are sent in accordance with the campaign schedule and before the ad expiration date.
   • Follow the process to ensure timely and efficient ad renewal reminder delivery without delay.

Required Skills and Qualifications:

• Experience:
  • Previous experience in email marketing, SMS campaign management, or a related field.
  • Familiarity with CRM software, marketing automation tools, and email/SMS platforms.
• Skills:
  • Strong communication skills with a focus on crafting clear, engaging messages.
  • Detail-oriented with excellent organizational skills.
  • Ability to work under tight deadlines and manage multiple campaigns simultaneously.
  • Strong analytical skills to assess campaign performance and suggest improvements.
• Technical Skills:
  • Proficiency in email marketing platforms (e.g., Mailchimp, Constant Contact, or similar tools).
  • Experience with SMS marketing tools and mobile messaging platforms.
  • Basic understanding of segmentation and personalization strategies.
• Education:
  • Bachelor’s degree in marketing, communications, or a related field, or equivalent practical experience.

Preferred Skills:

• Knowledge of SayPro’s Classified Advertising System and renewal processes.
• Experience with A/B testing and campaign optimization strategies.
• Familiarity with analytics tools (e.g., Google Analytics, email campaign metrics).

Work Environment:

• This position is based in the SayPro Marketing Department, with possible collaboration across multiple teams.
• Remote work may be possible depending on company policies.

Performance Goals:

• Timeliness: Ensure all renewal reminder communications are sent with adequate lead time before ad expiration, improving ad renewal rates.
• Effectiveness: Achieve higher than average click-through rates and conversion rates for ad renewals.
• Collaboration: Work effectively with the SayPro Classified Office and Marketing Royalty SCMR teams to align on campaign strategies and objectives.

By executing these campaigns with precision, the Email and SMS Campaign Execution Specialist will play a critical role in enhancing customer retention and ad renewal rates, contributing to the overall success of SayPro’s classified ad offerings.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

Position Title: Email and SMS Campaign Specialist
Department: SayPro Marketing
Reports To: SayPro Marketing Manager
Location: SayPro Classified Office

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Job Overview:

The Email and SMS Campaign Specialist is responsible for setting up, managing, and executing email and SMS campaigns that automatically send renewal reminders to advertisers through SayPro’s marketing platform. This role focuses on ensuring the smooth execution of the SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders under the broader SayPro Marketing Royalty SCMR initiative. The goal is to maintain and improve customer engagement, ensuring advertisers are reminded of their ad renewals on time.

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Key Responsibilities:

1. Campaign Setup and Execution

• Configure Email and SMS Campaigns: Use the SayPro marketing platform to design, set up, and automate email and SMS campaigns specifically for ad renewal reminders.
• Schedule Reminders: Ensure campaigns are set to send automated reminders at the appropriate times (e.g., 30 days before ad expiration, 7 days before, etc.) for the SayPro Monthly January SCMR-5 classified ad renewal process.
• Personalization: Ensure that the emails and SMS messages are personalized to include key details such as advertiser name, ad ID, and renewal deadline to enhance customer engagement.

2. Campaign Testing and Optimization

• Test Campaigns: Regularly perform A/B testing to determine the most effective subject lines, copy, and call-to-action (CTA) strategies for email and SMS campaigns.
• Optimize Content: Continuously analyze and optimize campaign content to improve open rates, click-through rates, and overall performance based on campaign analytics and feedback.

3. Monitoring and Reporting

• Track Campaign Performance: Monitor the effectiveness of the campaigns, including email open rates, click-through rates, unsubscribe rates, and response rates to ensure successful execution.
• Generate Reports: Provide weekly and monthly reports on campaign performance and results, focusing on renewal reminders sent, renewals completed, and any customer feedback related to the campaigns.
• Identify Issues: Quickly identify and troubleshoot any issues or errors in the campaign setup or execution, such as emails or SMS failing to send.

4. Data Management and Segmentation

• Database Management: Ensure that the advertiser database is up-to-date and segmented appropriately for sending renewal reminders based on the ad’s expiration date.
• Targeting: Utilize SayPro’s CRM or other relevant systems to segment the target audience based on ad renewal timelines, ensuring the right reminder is sent to the right advertiser.

5. Collaboration and Communication

• Work with Marketing Team: Collaborate with the broader marketing team to align renewal reminder strategies with other ongoing campaigns or promotions.
• Coordination with Classified Office: Coordinate with the SayPro Classified Office to ensure they provide up-to-date ad renewal details and address any issues raised by advertisers regarding their renewal reminders.
• Customer Support: Provide support to advertisers who have questions or issues related to the renewal reminder campaigns, ensuring clear and prompt communication.

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Required Skills and Qualifications:

• Experience in Marketing Campaigns: Minimum of 2 years of experience in email and SMS marketing, particularly in campaign management, setup, and execution.
• Technical Proficiency: Familiarity with marketing platforms, CRM systems, and analytics tools (e.g., Salesforce, Mailchimp, or equivalent).
• Strong Analytical Skills: Ability to analyze campaign performance data, identify trends, and implement strategies for improvement.
• Communication Skills: Strong written communication skills for creating effective email and SMS content. Comfortable interacting with customers and internal teams.
• Attention to Detail: High level of accuracy and attention to detail when setting up campaigns and managing advertiser data.
• Time Management: Ability to manage multiple campaigns and priorities, ensuring all reminders are sent on time and without errors.

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Preferred Qualifications:

• Experience in Classified Ad Campaigns: Knowledge of the classified ad industry and experience with ad renewals is a plus.
• Project Management Skills: Ability to handle multiple tasks efficiently and meet deadlines.
• Familiarity with SayPro Marketing Platform: Previous experience using the SayPro platform is a distinct advantage.

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Key Performance Indicators (KPIs):

• Ad Renewal Rate: Increase in the number of advertisers who renew their ads after receiving reminders.
• Open Rate: Success in getting recipients to open the email/SMS.
• Click-through Rate (CTR): Percentage of recipients who click on renewal-related links in the email/SMS.
• Unsubscribe Rate: Keeping the unsubscribe rate minimal by sending relevant and helpful reminders.
• Error Resolution Time: Speed at which any issues related to the campaigns are identified and resolved.

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Working Conditions:

• Work Hours: Full-time position, Monday to Friday, with occasional weekend work as needed for campaign testing or troubleshooting.
• Environment: Office-based position with the option for remote work based on company policy.

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To Apply: Submit your resume along with a cover letter detailing your experience in email/SMS marketing, particularly in campaign execution and performance optimization.

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This job description outlines the responsibilities and expectations for the Email and SMS Campaign Specialist role at SayPro, focusing on the execution of renewal reminder campaigns for classified ads. The successful candidate will ensure that all reminders are sent effectively and that advertiser engagement is optimized.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

Position Title: Content Creation Specialist for Classified Ad Renewal Reminders
Department: SayPro Marketing
Reports To: SayPro Classified Office Manager
Position Type: Full-time/Part-time
Location: Remote/Office-based

Objective:
The primary responsibility of the Content Creation Specialist for Classified Ad Renewal Reminders is to develop engaging, personalized reminder messages for advertisers whose classified ads are nearing expiration. These messages are intended to enhance the connection with the advertiser by incorporating their business name, ad details, and other relevant content. The goal is to increase the renewal rate of classified ads by providing timely, professional, and personalized communications.

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Key Responsibilities:

1. Ad Reminder Messaging:
   • Develop personalized reminder messages for classified ad renewals under the SayPro Monthly January SCMR-5 guidelines.
   • Craft clear, concise, and professional reminders that reflect the advertiser’s specific business and ad details.
   • Ensure that each reminder is tailored to the needs of the individual advertiser, including referencing their ad’s content, keywords, business name, and any previous engagements.
   • Use a tone that is both engaging and respectful to build long-term advertiser relationships.
2. Integration with SayPro Systems:
   • Work closely with the SayPro Classified Office and Marketing Royalty SCMR to align the reminder content with the company’s established messaging protocols.
   • Utilize available customer relationship management (CRM) systems to access ad details and advertiser contact information.
   • Input renewal reminder data accurately into the CRM, ensuring timely dispatch.
3. Personalization of Communications:
   • Ensure that each reminder message incorporates personalized elements, such as:
     • Business name
     • Relevant ad categories and keywords
     • Expiration dates and special renewal offers
   • Customize message content to reflect seasonal or relevant promotional themes where applicable, particularly for SayPro Monthly Classified Renewal Reminders.
4. Email and SMS Campaigns:
   • Draft content for email and SMS reminders that are aligned with the SayPro Monthly marketing calendar.
   • Design short, clear, and action-oriented call-to-actions (CTAs) that drive the advertiser to renew their classified ads.
   • Track the success of campaigns through open rates, click-through rates, and renewal actions.
5. Collaboration with Marketing and Sales Teams:
   • Collaborate with the SayPro Marketing team to ensure all messages are aligned with brand standards and marketing objectives.
   • Coordinate with the sales team to address any advertiser concerns or requests related to renewals and content.
6. Performance Tracking and Reporting:
   • Regularly monitor and report on the effectiveness of reminder messages, including renewal rates and customer feedback.
   • Provide suggestions for improving the reminder content and renewal processes based on performance data.
7. Adherence to Deadlines:
   • Ensure all reminder content is created and delivered on time to meet the SayPro Monthly ad renewal schedules.
   • Coordinate with the SayPro Classified Office to ensure reminders are sent out promptly before ad expiration dates.

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Skills and Qualifications:

• Experience in Content Creation: Proven experience in creating engaging, personalized content for email, SMS, or other communication platforms. Previous experience in classified ad platforms or marketing is a plus.
• Writing Skills: Strong writing and editing skills with an ability to craft compelling, professional, and grammatically accurate messages.
• Attention to Detail: Ability to personalize content by accurately incorporating ad and business details while ensuring the quality and consistency of communication.
• Technical Proficiency: Familiarity with CRM systems, email marketing platforms, and basic content management tools. Experience with sayPro’s systems or similar platforms is beneficial.
• Communication Skills: Excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams and interact with clients.
• Time Management: Strong organizational and time management skills with the ability to meet tight deadlines in a fast-paced environment.

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Expected Outcomes:

• Increase in renewal rates for classified ads due to personalized and timely reminder messages.
• Improved advertiser satisfaction and stronger customer relationships through effective communication.
• Accurate and efficient use of SayPro’s systems to manage ad renewal reminders and campaigns.
• Contribution to the overall success of SayPro’s marketing efforts and continued advertiser engagement.

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To Apply:
Interested candidates should submit a resume, along with a portfolio or writing samples that showcase their ability to create personalized and engaging content for commercial or classified ad platforms.

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This position plays a key role in ensuring advertisers feel valued and encouraged to renew their ads on SayPro’s platform, contributing directly to the retention and growth of the company’s advertiser base.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

Position Title: Content Creator – Reminder Campaigns

Department: SayPro Marketing

Reports To: Marketing Manager, SayPro Marketing Team

Job Summary: The Content Creator for Reminder Campaigns will be responsible for crafting compelling subject lines and reminder content to encourage recipients to open and act upon SayPro’s Monthly Classified Ad Renewal Reminders. This task is part of SayPro’s commitment to ensuring effective communication for ad renewals under the SayPro Monthly Classified Marketing Royalty SCMR initiative.

Key Responsibilities:

1. Craft Compelling Subject Lines:
   • Develop attention-grabbing subject lines that stand out in email inboxes, compelling recipients to open the message.
   • Ensure that subject lines are concise, clear, and relevant to the ad renewal process.
   • Tailor subject lines to different audience segments based on previous ad engagement, ensuring a personalized approach.
2. Develop Persuasive Content for Ad Renewal Reminders:
   • Write clear, engaging, and action-oriented content that emphasizes the importance of renewing classified ads.
   • Focus on creating urgency without sounding overly pushy, leveraging deadlines or benefits for immediate action.
   • Use persuasive language that highlights the value of the ad renewal and why it’s beneficial for the recipient to act now.
3. Maintain Consistency with SayPro Brand Voice:
   • Ensure that all reminder content aligns with SayPro’s brand voice, reflecting a professional and customer-centric tone.
   • Incorporate SayPro’s values and guidelines to maintain consistency across all communication materials.
4. Segmentation and Personalization:
   • Collaborate with the data team to segment the recipient list based on past ad performance and engagement.
   • Personalize reminder content wherever possible, such as including the recipient’s name or ad details, to create a sense of individual attention.
5. Optimize for Mobile Devices:
   • Ensure all content is optimized for mobile viewing, given the significant use of mobile devices for email reading.
   • Keep subject lines and body content concise while maintaining clarity and impact.
6. A/B Testing and Optimization:
   • Conduct A/B testing of different subject lines, call-to-action statements, and content formats to determine the most effective combinations for driving ad renewal actions.
   • Analyze results and adapt strategies to continuously improve the effectiveness of reminder campaigns.
7. Collaborate with the Marketing Team:
   • Work closely with the Marketing Manager and other team members to align reminder content with broader marketing campaigns and seasonal promotions.
   • Provide feedback and insights from reminder campaign performance to refine future communication strategies.
8. Adhere to Deadlines:
   • Follow the established content creation and delivery timelines to ensure all reminders are sent on time as part of the SayPro Monthly Classified Renewal Reminder schedule.
   • Keep all parties informed about progress, changes, or potential delays in content development.
9. Track and Report Performance:
   • Monitor the performance of reminder emails (open rates, click-through rates, renewal actions) and report key metrics to the Marketing Manager.
   • Suggest adjustments to content strategy based on performance analysis.

Qualifications:

• Experience:
  • 2-3 years of experience in content creation, email marketing, or communications (preferably in the marketing or classified advertising industry).
  • Proven experience in crafting compelling subject lines and persuasive email content that drives action.
• Skills:
  • Excellent written communication skills with a focus on clarity, conciseness, and engaging language.
  • Strong attention to detail and the ability to adapt content for various audience segments.
  • Familiarity with email marketing platforms (e.g., Mailchimp, Constant Contact, or similar tools).
  • Basic understanding of A/B testing and email performance metrics.
  • Creative mindset with the ability to think outside the box and experiment with new approaches.
• Education:
  • A bachelor’s degree in Marketing, Communications, English, or a related field (or equivalent practical experience).
• Technical Skills:
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Familiarity with email marketing software and customer relationship management (CRM) tools.

Work Environment:

• This position typically works in a remote or hybrid environment, requiring flexibility in communication and collaboration tools.
• The employee should be proactive, self-motivated, and capable of working independently while meeting tight deadlines.

Key Performance Indicators (KPIs):

• High open rates and click-through rates for reminder emails.
• Timely delivery of reminder content in alignment with the monthly marketing schedule.
• Increased ad renewal rates resulting from effective email campaigns.
• Positive feedback from recipients on the clarity and relevance of reminder content.

By joining SayPro, the Content Creator for Reminder Campaigns will play a crucial role in ensuring that ad renewals are handled smoothly and efficiently, thus supporting SayPro’s marketing efforts and boosting customer satisfaction.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

Position Title: Reminder Content Creator
Department: Marketing
Reports To: Marketing Manager
Location: SayPro Classified Office

Position Overview:

The Reminder Content Creator is responsible for designing and writing engaging, clear, and informative reminder emails or messages aimed at encouraging clients to renew their advertisements on SayPro’s platform. These reminders will serve as an essential part of SayPro’s classified ad renewal strategy under the SayPro Marketing Royalty SCMR-5. This role requires the creation of content that explains the renewal process, emphasizes the benefits of continuing to advertise on SayPro, and highlights upcoming deadlines for ad renewals.

The successful candidate will be expected to collaborate with the Marketing team to ensure that all communications are aligned with SayPro’s brand, tone, and marketing objectives. This role requires excellent writing, content design, and communication skills, as well as an understanding of customer needs and engagement strategies.

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Key Responsibilities:

1. Design and Develop Reminder Content:
   • Create compelling and persuasive reminder emails or messages for ad renewals.
   • Develop content that clearly outlines the steps for renewing an ad, the deadlines to be aware of, and the benefits of continuing to advertise on SayPro.
   • Ensure that all content is clear, concise, and aligned with SayPro’s brand voice and tone.
2. Communicate the Renewal Process:
   • Break down the renewal process in a simple, step-by-step manner to ensure ease of understanding.
   • Provide clients with all necessary instructions and links to easily renew their ads.
   • Include visual aids or clickable elements (such as buttons) to enhance user experience and engagement.
3. Highlight Benefits of Renewal:
   • Emphasize the advantages of continuing to advertise on SayPro, including increased visibility, potential leads, and the effectiveness of classified advertising.
   • Include any exclusive offers or features available to renewing clients.
4. Ensure Timely Messaging:
   • Send reminder emails or messages in accordance with the established timeline. This will typically include an initial reminder several days or weeks before the ad’s expiration date, followed by one or more follow-up reminders as the deadline approaches.
   • Monitor and adjust reminder schedules as needed based on performance data and customer feedback.
5. Work with the Marketing Team:
   • Collaborate with the Marketing and Design teams to ensure that the reminder content is visually appealing and effectively communicates the desired message.
   • Incorporate any ongoing promotional campaigns or special offers related to classified ads into the reminder content.
   • Ensure that reminder messages align with SayPro’s overall marketing goals and strategies.
6. Optimize for Engagement:
   • A/B test various email subject lines, messaging, and calls to action to identify the most effective strategies for engagement and conversion.
   • Analyze customer feedback and engagement metrics to refine and improve future reminder content.
7. Maintain Accuracy and Compliance:
   • Ensure all renewal-related information, such as deadlines, pricing, and terms, is accurate and up-to-date.
   • Adhere to all legal and regulatory requirements related to marketing communications, including opt-out options and privacy considerations.
8. Track and Report on Performance:
   • Monitor the success of reminder emails and messages by analyzing open rates, click-through rates, and renewal conversion rates.
   • Provide regular reports to the Marketing Manager on the performance of reminder campaigns and suggest adjustments to improve effectiveness.
9. Manage Multiple Reminder Campaigns:
   • Handle multiple ad renewal campaigns at once, each with different timelines and client segments.
   • Ensure each campaign runs smoothly and within the designated timeframe.

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Qualifications:

• Experience:
  • 2-3 years of experience in content creation, copywriting, or marketing communications, particularly in an email marketing or customer engagement context.
  • Previous experience with classified ads, digital marketing, or similar industries is a plus.
• Skills:
  • Exceptional writing, editing, and proofreading skills.
  • Strong attention to detail and ability to communicate complex information clearly.
  • Proficiency with email marketing platforms (e.g., Mailchimp, HubSpot) and basic HTML for email design.
  • Ability to create visually appealing emails using design tools (e.g., Canva, Adobe Spark).
  • Basic understanding of analytics tools (e.g., Google Analytics, email performance tracking).
• Attributes:
  • Strong communication and interpersonal skills.
  • Ability to work independently and manage time effectively.
  • Creative thinker with a customer-first mindset.
  • Ability to adapt quickly to changing priorities and deadlines.

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Working Conditions:

• Schedule: Full-time, Monday to Friday.
• Location: Remote or in-office depending on organizational needs.
• Tools: Access to SayPro’s email marketing software and other content creation tools will be provided.

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How to Apply:

Interested candidates should submit a resume, a portfolio of relevant writing samples, and a cover letter detailing their experience and interest in the position. Please highlight any previous experience related to ad renewal campaigns, email marketing, or customer engagement strategies.

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This job description outlines the key responsibilities and qualifications needed to excel as a Reminder Content Creator at SayPro. The goal is to craft engaging, clear, and compelling messages that help drive ad renewals while maintaining a positive relationship with SayPro’s customers.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

Position Title:
Employee – Segmentation of Advertisers (SayPro Monthly January SCMR-5)

Department:
SayPro Classified Office
SayPro Marketing Royalty SCMR

Reports To:
SayPro Marketing Manager, SayPro Classified Office

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Job Overview:
The primary responsibility of the employee in this role is to customize and segment messages for ad renewal reminders based on the type of classified ad. This will ensure that each reminder sent is highly relevant and tailored to the specific needs of the advertiser. The focus is on ads related to various categories, such as real estate, cars, jobs, etc. These reminders will be part of the SayPro Monthly Classified Renewal Reminders process (SCMR-5), ensuring that advertisers are prompted effectively for ad renewals and maintaining customer engagement with SayPro’s classified advertising platform.

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Key Responsibilities:

1. Segmentation of Advertisers:
   • Segment the list of advertisers based on the type of ad they have posted (e.g., real estate, vehicles, jobs, services, etc.).
   • Use available customer data to understand the type of ad and customize the reminder accordingly.
   • Create unique segments for each category of ads to ensure each segment receives a highly personalized reminder.
2. Customization of Renewal Reminder Messages:
   • Develop and write customized reminder messages for each ad category, ensuring relevance and value to the advertiser.
   • Incorporate category-specific benefits into each message (e.g., “renew your real estate ad to keep attracting potential buyers” or “renew your job listing to keep reaching qualified candidates”).
   • Maintain a consistent tone and branding in the reminder messages while adjusting the content to suit the needs of different advertisers.
3. Collaboration with the Marketing Team:
   • Work closely with the SayPro Marketing Manager to align ad renewal strategies with ongoing campaigns and marketing initiatives.
   • Ensure the renewal reminders fit within the broader marketing framework and incorporate marketing goals (e.g., promotions, discounts, seasonal offers).
4. Implementation of SCMR-5 Process:
   • Ensure all ad renewal reminders are sent out according to the SayPro Monthly SCMR-5 schedule, with timely notifications for upcoming renewals.
   • Assist in tracking the performance of ad renewal reminders (open rates, engagement, conversion to renewals) and suggest improvements where necessary.
5. Data Management and Reporting:
   • Maintain and update advertiser segmentation lists to ensure that new ads and renewals are properly categorized.
   • Provide periodic reports to the SayPro Marketing Manager on the effectiveness of renewal reminder campaigns, including engagement metrics and renewal rates.
   • Adjust strategies based on feedback and performance data to maximize renewal rates.
6. Customer Service Support:
   • Be available to address inquiries or concerns from advertisers regarding their renewal reminders and provide assistance with the renewal process when needed.
   • Handle follow-up communication to ensure high levels of satisfaction and retention among advertisers.
7. Continuous Improvement:
   • Stay updated on trends in classified advertising, and marketing best practices, and identify opportunities for process improvements related to ad renewals.
   • Regularly evaluate the performance of renewal reminders and make necessary adjustments to improve their relevance and effectiveness.

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Skills and Qualifications:

• Education:
  Bachelor’s degree in Marketing, Communications, or a related field (preferred) or equivalent experience.
• Experience:
  • Minimum of 2 years experience in marketing, customer segmentation, or content personalization.
  • Prior experience with classified advertising platforms or digital marketing tools is a plus.
• Skills:
  • Excellent written communication skills with an ability to tailor content for specific audiences.
  • Strong analytical skills for segmenting data and evaluating campaign effectiveness.
  • Familiarity with CRM systems or similar software used for segmentation and email marketing (e.g., Salesforce, Mailchimp).
  • Detail-oriented and able to manage multiple tasks while ensuring accuracy and relevance.
• Personal Traits:
  • Creative, with an ability to think strategically and align messaging with business goals.
  • Strong organizational skills and ability to manage multiple projects and deadlines.
  • Customer-oriented mindset with a passion for creating valuable customer experiences.

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Performance Metrics:

• Segmentation Accuracy:
  Percentage of correctly segmented advertiser lists based on ad types (e.g., real estate, jobs, etc.).
• Engagement Rate:
  Open rates and click-through rates for ad renewal reminder emails.
• Renewal Conversion Rate:
  The percentage of segmented advertisers who act on renewal reminders and renew their ads.
• Customer Satisfaction:
  Feedback from advertisers about the relevance and usefulness of renewal reminder messages.

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Working Environment:

• This role is based in the SayPro Classified Office, with remote work options available as per company policies.
• Interaction with the marketing team, customer service, and other departments will be essential.

Compensation:

• Competitive salary based on experience.
• Benefits include health insurance, paid time off, and a performance-based incentive plan.

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Application Process:
Interested candidates should submit a resume and a cover letter outlining relevant experience in customer segmentation, marketing communication, and advertising renewal strategies.

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This job description outlines the critical responsibilities and expectations for the role of Employee – Segmentation of Advertisers within the SayPro Monthly January SCMR-5 process. It is designed to ensure the customized and relevant communication of ad renewal reminders, helping to maximize the retention of advertisers across different categories.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

Position: Classified Ad Renewal Coordinator

Department: SayPro Classified Marketing and Operations Reports To: SayPro Marketing and Operations Manager Location: SayPro Classified Office Date: January

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Job Purpose:

The primary objective of this role is to manage the segmentation and prioritization of advertisers whose classified ads are nearing expiration. By focusing on these advertisers, the coordinator will ensure that reminders are sent out on time to facilitate smooth ad renewals and maintain the continuity of services for both advertisers and users on the SayPro Classified platform.

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Key Responsibilities:

1. Segmentation of Advertisers:
   • Identify Expiring Ads: Regularly monitor and track all classified ads that are due to expire within the next 15 days. This includes accessing the system database and reviewing ad expiration dates.
   • Prioritize Advertisers: Prioritize these advertisers, ensuring they are segmented accurately in terms of the urgency of their ad renewal (e.g., ads expiring within 1-5 days vs. 6-15 days).
   • System Organization: Use the SayPro Classified software system to filter, tag, and organize advertisers based on the expiration timeline, ensuring an efficient reminder process.
2. Renewal Reminder Process:
   • Send Timely Reminders: Ensure that reminders are sent for ad renewals according to SayPro’s policy under the “SayPro Monthly Classified Renewal Reminders.” Ads within the 15-day expiration window should be contacted before expiration to prompt the advertiser to renew their listing.
   • Follow-Up Communication: If necessary, send follow-up reminders to advertisers who haven’t responded to initial notices. This should be done via email, SMS, and/or any other relevant communication channel.
   • Maintain Communication Logs: Ensure all reminder communications are documented in the system to track responses and renewal actions.
3. Collaboration with Marketing Team:
   • Coordinate with Marketing Royalty SCMR: Work with the SayPro Marketing Royalty team to ensure that marketing campaigns align with renewal efforts and that there are no overlapping reminders or missed communications.
   • Provide Feedback: Share insights on advertiser behavior and response rates with the marketing team for better targeting and campaign optimization.
   • Propose Marketing Strategies: Suggest marketing strategies or promotional offers based on the renewal patterns of advertisers, which may lead to improved retention.
4. Customer Service Support:
   • Assist Advertisers: Provide assistance to advertisers who may have questions about the renewal process, billing, or the status of their ad. Answer inquiries promptly and guide them through the renewal procedure if needed.
   • Resolve Issues: Address any issues related to ad expiration, renewal glitches, or technical issues in the system and escalate when necessary.
5. Reporting and Documentation:
   • Generate Reports: Produce weekly and monthly reports on the status of expiring ads and the success rate of renewal reminders.
   • Track Metrics: Measure the effectiveness of renewal reminders by tracking open rates, response rates, and renewal rates, and suggest improvements to optimize future campaigns.
   • Record Keeping: Maintain detailed records of all segmentation activities, reminders sent, responses received, and renewal confirmations.
6. Process Improvement:
   • Suggest Enhancements: Continuously evaluate and suggest improvements to the ad renewal segmentation process, ensuring it is as efficient and user-friendly as possible.
   • Tech Integration: Work with the tech team to enhance software features that could automate or simplify the reminder process.

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Required Skills and Qualifications:

• Experience: Previous experience in customer service, marketing, or advertising platforms is preferred.
• Technical Skills: Proficient with Microsoft Excel and any customer relationship management (CRM) software. Familiarity with the SayPro Classified software is a plus.
• Communication Skills: Excellent written and verbal communication skills for effectively sending reminders and assisting advertisers.
• Attention to Detail: Ability to identify and prioritize key actions based on data, with a strong focus on ensuring reminders are sent out in a timely manner.
• Time Management: Strong organizational and time-management skills to handle multiple tasks efficiently under tight deadlines.
• Problem-Solving: Ability to handle any challenges related to the ad renewal process and resolve them promptly.

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Key Performance Indicators (KPIs):

• Timeliness of Reminders: Ensure reminders are sent to 100% of advertisers whose ads are set to expire within the 15-day window.
• Renewal Conversion Rate: Monitor the percentage of advertisers who renew their ads after receiving reminders. Aim for a high conversion rate.
• Customer Satisfaction: Track customer satisfaction and response times, aiming for a quick and efficient resolution to any issues faced by advertisers.
• Engagement Metrics: Analyze the effectiveness of different reminder channels (email, SMS, etc.) and provide recommendations for optimization based on open rates and click-through rates.

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Working Conditions:

• Full-Time: This is a full-time position with a regular working schedule.
• Remote/Office: This position may require you to work from the SayPro Classified office or remotely, depending on operational needs.
• Collaboration: You will work closely with the SayPro Marketing team, customer support, and technical staff to ensure the renewal process runs smoothly.

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About SayPro Classified:

SayPro Classified is a leading online classifieds platform dedicated to providing an efficient and effective marketplace for users. Our goal is to offer advertisers a seamless experience and help them maintain active visibility in a competitive environment. The Classified Ad Renewal Coordinator plays a crucial role in ensuring this experience is smooth for advertisers, supporting the growth of our platform.