Author: Likhapha Mpepe

SayPro Monthly January SCMR-5 SayPro Monthly Classified Role Management: Assign roles and permissions for users and administrators by SayPro Classified Office under SayPro Marketing Royalty

Purpose:

The Technical Support Team within SayPro plays a crucial role in ensuring the smooth operation of all technical aspects related to SayPro services. This includes managing, troubleshooting, and providing solutions for both internal teams and customers who require assistance with technical issues related to software, hardware, or system functionalities. The purpose of this team is to guarantee uninterrupted service delivery, enhance user experience, and ensure the platform remains functional and efficient for all users.

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Job Description:

The Technical Support Team is responsible for providing first-line technical assistance for all system-related queries, issues, and troubleshooting requests. Team members will offer support on various technical issues, from classified software setup and integration to server-related concerns. This role requires both technical expertise and strong communication skills to effectively resolve issues and explain solutions to both non-technical and technical users.

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Key Responsibilities:

1. Recording and Distribution:
   • Event Recording: Manage the recording of events hosted by SayPro, such as live webinars, training sessions, or meetings. This includes ensuring the proper setup of recording equipment, verifying video/audio quality, and capturing all content in a format that meets SayPro standards.
   • On-Demand Access: Ensure that all recorded events are made available for on-demand access through SayPro’s content management system (CMS). This involves uploading, cataloging, and making sure that recorded material is easily accessible to users at any time, with proper tagging and categorization for searchability.
   • Technical Support During Recording: Provide technical support during live events to resolve any technical issues related to connectivity, recording software, or hardware.
   • Content Distribution: Work with the content team to distribute recordings to users, ensuring compatibility across platforms (e.g., desktop, mobile) and formats (e.g., MP4, streaming).
2. SayPro Monthly SCMR-5:
   • System Updates and Maintenance: Assist in the monthly maintenance and updates for SCMR-5 (SayPro’s internal platform). Ensure that all components, such as backend systems and user-facing elements, are running smoothly and securely.
   • Monitoring and Troubleshooting: Actively monitor the SCMR-5 system for any technical glitches, outages, or bugs, addressing issues promptly to minimize disruptions for users.
   • User Feedback & Testing: Collect feedback from users regarding the SCMR-5 platform’s performance, making necessary adjustments based on their input. Conduct periodic tests to ensure stability after system updates.
3. SayPro Classified Role Management:
   • Role Assignment: Oversee the assignment of roles and permissions for users and administrators on the SayPro Classified platform. Ensure that appropriate access levels are granted to individuals based on their roles (e.g., admin, moderator, user, etc.).
   • Permissions Setup: Collaborate with the SayPro Classified Office to set up permission structures for different user roles, ensuring that users can access only the features and functionalities necessary for their job functions.
   • Security Protocols: Implement and monitor security protocols related to role-based access control (RBAC), ensuring that sensitive data is only accessible by authorized personnel.
   • Monitoring Role Compliance: Regularly review the roles and permissions to ensure that they are up to date, comply with internal policies, and adhere to industry best practices for security.
4. Technical Support for Marketing Royalty:
   • Support for SayPro Marketing Systems: Provide technical support for the SayPro Marketing Royalty program, which involves managing the platform’s marketing tools, user interfaces, and promotional features.
   • System Integration: Ensure that the marketing tools and systems are integrated seamlessly with other parts of SayPro’s infrastructure, such as classified software and CRM systems.
   • Troubleshooting and Assistance: Assist marketing and administrative teams with any technical issues related to the implementation of royalty campaigns or promotional initiatives.
5. Ongoing Technical Education and Training:
   • Knowledge Sharing: Conduct periodic training sessions for users on how to utilize SayPro’s technical resources, including classified software, marketing tools, and administrative functions.
   • Support Documentation: Update and maintain comprehensive technical documentation to assist users in troubleshooting common issues and performing routine tasks independently.

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Required Skills and Qualifications:

• Strong knowledge of classified software and user management systems.
• Experience in video/audio recording and event streaming.
• Technical troubleshooting skills with a focus on customer support.
• Ability to work with various system software and technical tools.
• Experience in managing user roles and permissions, preferably in classified or similar platforms.
• Strong communication skills, both written and verbal.
• Detail-oriented with the ability to prioritize tasks effectively.
• Ability to work in a fast-paced environment, handling multiple technical challenges simultaneously.

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By fulfilling these responsibilities, the Technical Support Team ensures that SayPro’s systems, recordings, and user management processes operate smoothly, supporting the overall mission of SayPro in delivering seamless experiences for users and administrators alike.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Role Management: Assign roles and permissions for users and administrators by SayPro Classified Office under SayPro Marketing Royalty

SayPro (Say Progress) exists to empower individuals, organizations, and communities through innovative solutions, learning platforms, and digital infrastructure. The primary purpose of SayPro is to deliver world-class training, support services, and enterprise platforms that allow users to manage, market, and scale operations across diverse sectors—from education to e-commerce.

SayPro emphasizes inclusive growth, digital accessibility, and scalable tools that align with global standards, making sure everyone—from students to administrators—has the support they need to thrive. Through collaborative systems like the SayPro Monthly Classified Platform, SayPro provides a dynamic environment where roles are managed efficiently, users are supported technically, and operations are streamlined for maximum impact.

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👩‍💻 Job Description: Technical Support Team (SayPro Classified & SCMR-5)

Position Title:

Technical Support Specialist – SayPro Classified Monthly Management

Department:

SayPro Classified Office – Technical Operations
Under: SayPro Marketing Royalty Division

Reports To:

Senior Technical Lead – Classified Systems
SayPro Platform Manager

Location:

Remote/On-site (depending on event/session requirements)

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✅ Key Responsibilities

1. Session-Based Technical Troubleshooting (SCMR-5 – January & Monthly)

• Be available during all live SayPro Monthly SCMR-5 sessions.
• Troubleshoot real-time technical issues faced by participants, including:
  • Platform access issues.
  • Video/audio connection errors.
  • Presentation display or lagging.
  • Login authentication problems.
• Escalate unresolved issues to higher-level tech support promptly.

2. User & Administrator Support for Classified Role Management

• Assign, update, and audit roles and permissions for users and administrators within the SayPro Monthly Classified platform.
• Coordinate with the SayPro Classified Office to ensure roles align with task-specific access levels.
• Maintain logs of all changes made to roles and permissions.
• Train administrators on role-setting features and functionalities.

3. System Monitoring & Pre-Session Setup

• Perform system checks before each Monthly SCMR-5 session:
  • Verify stable server performance.
  • Test user interface and classified module integration.
  • Ensure user role mapping is functional and secure.
• Support in deploying new updates or patches that may affect Classified Role Management tools.

4. User Experience Enhancement

• Provide clear, step-by-step support guides to participants and staff.
• Collect user feedback post-session to identify recurring issues or improvement areas.
• Collaborate with the development team to suggest feature enhancements based on user needs.

5. Reporting & Documentation

• Generate technical support reports for each SCMR-5 session (monthly).
• Document all troubleshooting incidents and solutions.
• Maintain a log of classified role assignments and changes.

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🛠 Key Skills and Tools Required

• Strong understanding of role-based access control (RBAC).
• Proficiency in troubleshooting web platforms (especially CMS-based systems like WP Classifieds).
• Familiarity with SayPro’s backend infrastructure.
• Tools: SayPro Admin Console, Zoom/Google Meet, Slack, Jira, Trello.
• Excellent communication and time management skills.

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🎯 Performance Metrics

• Uptime and availability during sessions (minimum 99.5% expected).
• Resolution time for technical issues (< 10 mins preferred).
• Accuracy and security in role assignment (0 tolerance for critical role mismatches).
• Quality of user support based on post-session ratings.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Role Management: Assign roles and permissions for users and administrators by SayPro Classified Office under SayPro Marketing Royalty

SayPro (Say Progress) is a dynamic platform dedicated to offering innovative services, tools, and solutions across various sectors including education, marketing, classifieds, and community development. The purpose of SayPro is to empower individuals, organizations, and communities through streamlined digital services, practical training, job creation, and enhanced engagement. SayPro is committed to excellence in service delivery and operational efficiency, with a focus on accessibility, user-centric design, and scalable technologies.

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Job Description: Technical Support Team

Position Title: Technical Support Specialist – SayPro Monthly Classified SCMR-5
Department: SayPro Technical Division
Reporting To: SayPro Marketing Royalty Lead / SayPro Classified Office
Employment Type: Contract / Full-time
Location: Remote / SayPro In-Person Venues

Role Summary

The Technical Support Team ensures the smooth operation of the SayPro platform for each session, particularly during high-priority events like the SayPro Monthly SCMR-5. This includes online setup, classified module support, platform access management, user role administration, and system troubleshooting. The team works closely with the Marketing Royalty and SayPro Classified Office to enforce technical standards and provide seamless access and functionality for all users.

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Responsibilities

1. Platform Setup & Session Readiness

• Ensure that the SayPro website and classified platform are fully operational prior to the start of each monthly session (especially the January SCMR-5).
• Conduct technical rehearsals for virtual sessions and test onsite equipment and platform interfaces for in-person events.
• Monitor uptime, hosting integrity, and load capacity to prevent downtime during peak usage.
• Configure event-specific features such as livestreams, video hosting, and interactive elements as required.

2. Accessibility Assurance

• Validate that all SayPro interfaces (web and mobile) are accessible in accordance with WCAG guidelines.
• Troubleshoot login issues, loading errors, and browser compatibility concerns to guarantee smooth user entry.
• Provide support for both internal users (SayPro staff/admins) and external users (learners, partners, guests).

3. Classified Role Management

• Assign, manage, and audit user roles and permissions on the SayPro Classified system.
• Implement permission sets that match the workflow of SayPro Monthly Classified modules (e.g., admin, content moderator, category manager).
• Maintain records of access levels, updates, and changes initiated by or on behalf of the SayPro Classified Office.
• Ensure compliance with data governance and internal SOPs related to access control.

4. Coordination with SayPro Marketing Royalty

• Work under the strategic direction of the SayPro Marketing Royalty team to support technical needs aligned with campaign goals.
• Implement integrations and support classified ads relevant to marketing initiatives, promotional campaigns, and royalty-driven content.
• Collaborate with marketing teams to ensure alignment between campaign rollouts and technical infrastructure.

5. Reporting and Escalation

• Maintain logs of all technical activities, errors, resolutions, and system status during the session.
• Generate end-of-session technical reports for the Classified Office and Marketing Royalty Lead.
• Escalate unresolved technical issues to higher-level engineers or external vendors as needed.

6. User Support and Training

• Provide real-time support to users during events through live chat, email, and phone.
• Conduct internal training for SayPro staff on using the platform and managing classified roles.
• Update FAQs, help documents, and support workflows based on recurring issues and user feedback.

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Required Skills and Competencies

• Proficiency in web platforms (WordPress, Classifieds WP, or similar CMS)
• Knowledge of user role and permission systems
• Strong communication and customer service skills
• Experience in virtual event tech or hybrid conference platforms (Zoom, Hopin, MS Teams)
• Ability to diagnose and resolve technical issues under pressure
• Familiarity with access control policies and data privacy practices

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Key Performance Indicators (KPIs)

• 100% platform uptime during session events
• <5 minute average response time to technical queries
• Successful role assignment with zero security breaches
• Timely setup completion before every classified event
• Satisfaction rating of 90%+ from event participants

SayPro Monthly January SCMR-5 SayPro Monthly Classified Role Management: Assign roles and permissions for users and administrators by SayPro Classified Office under SayPro Marketing Royalty

SayPro is a dynamic and inclusive platform committed to empowering individuals, communities, and organizations through training, information, and digital solutions. The primary purpose of SayPro is to:

• Facilitate knowledge sharing through structured training programs and classified systems.
• Promote career growth and digital literacy among users globally.
• Encourage community engagement by connecting users through tailored classified services and capacity-building initiatives.
• Deliver high-quality, accessible education and services across sectors including employment, education, events, social services, government, and business.
• Enable transparent and efficient management of digital platforms such as classified listings, role assignments, permissions, and communication protocols.

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🧑‍🏫 Job Description: Content Creators/Trainers

Position Summary:

Content Creators/Trainers at SayPro are responsible for developing, delivering, and supporting training content across SayPro’s Monthly Training Series and Classified Software programs. They play a crucial role in ensuring participants receive engaging, clear, and practical knowledge that can be applied within the SayPro ecosystem and beyond.

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🎯 Core Responsibilities:

1. Content Development

• Research, write, and produce course content for SayPro’s Monthly Trainings (e.g., SCMR-5).
• Create multimedia learning materials: videos, presentations, manuals, and quizzes.
• Ensure training materials align with SayPro’s strategic objectives and community guidelines.

2. Training Delivery

• Host live or recorded sessions for users, administrators, and partners.
• Offer real-time demonstrations on tools such as the Classified Role Management System.
• Use interactive teaching techniques to boost retention and engagement.

3. SayPro Monthly January SCMR-5 Participation

• Present or moderate sessions during the SCMR-5 monthly event.
• Assist with content preparation, participant registration, and system testing.
• Collect user feedback and report on engagement levels and knowledge retention.

4. SayPro Monthly Classified Role Management Training

• Deliver training focused on assigning and managing user roles and permissions.
• Explain the functionality of classified user types, administrator controls, and access levels.
• Provide live walk-throughs of the system under the SayPro Classified Office direction.

5. Post-Event Support

After each SayPro Monthly event, Content Creators/Trainers are expected to:

a. Email Support

• Respond to follow-up questions from participants within 48 hours of receiving inquiries.
• Share reference guides, course recaps, and FAQs via email.
• Clarify any complex topics discussed during the event (e.g., role hierarchy, classified submission flows).

b. Webinar Support

• Schedule follow-up webinars for advanced users needing deeper insights.
• Use screen sharing and live demos to troubleshoot challenges.
• Record sessions and distribute recordings for wider access.

c. Resource Sharing

• Upload all training materials to SayPro’s Learning Portal.
• Offer participants downloadable job aids or cheat sheets for future reference.

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🛠 Reporting Line & Oversight

• Reports directly to the SayPro Classified Office.
• Works under the direction and approval of SayPro Marketing Royalty to ensure branding, content tone, and training structure meet institutional standards.

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📈 Key Performance Indicators (KPIs)

• Timely delivery of content and post-event support.
• Participant satisfaction scores above 85%.
• Minimum response time of 48 hours for post-event queries.
• Completion of two follow-up support webinars within 14 days of each training event.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Role Management: Assign roles and permissions for users and administrators by SayPro Classified Office under SayPro Marketing Royalty

SayPro (SayPro Programs and Services) is a dynamic and inclusive global platform that empowers individuals, organizations, and governments by providing training, consulting, classified services, technology solutions, and advisory tailored to foster capacity development and sustainable growth. Our purpose is to bridge gaps in education, digital literacy, entrepreneurship, governance, and socio-economic participation through innovative and scalable services.

SayPro exists to:

• Enable skill development and knowledge transfer across industries and sectors.
• Promote digital transformation and innovation, especially in underrepresented communities.
• Foster inclusive participation by making learning, opportunity sharing, and business support accessible to all.
• Support efficient governance and service delivery through tailored tools like the SayPro Classified Software.

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Job Description and Responsibilities

Position: Content Creators / Trainers

Department: SayPro Classified Office
Unit: SayPro Marketing Royalty
Program Area: SayPro Monthly Training – SCMR-5 Classified Role Management
Location: Remote/Office-based (as applicable)
Reporting to: SayPro Learning & Development Coordinator

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Job Description:

SayPro is seeking dynamic and knowledgeable Content Creators/Trainers to design and deliver engaging, practical, and impact-driven training sessions related to the SayPro Classified platform, specifically focusing on Role Management. The role requires a keen understanding of digital platform administration, instructional design, and learner engagement, particularly in the context of monthly skill-building modules.

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Key Responsibilities:

1. Content Creation
   • Design and develop interactive training content for the SCMR-5 module: Assigning Roles and Permissions for Users and Administrators.
   • Develop slides, handouts, learning guides, and videos aligned with SayPro branding and instructional standards.
   • Ensure content accuracy, clarity, and relevance to SayPro’s classified software features and real-world use.
2. Training Delivery
   • Facilitate live and recorded training sessions for learners, administrators, and internal SayPro staff.
   • Demonstrate system functionalities using the SayPro Classified platform.
3. Assessment and Evaluation
   • Create quizzes, case studies, and feedback tools to evaluate learner understanding.
   • Conduct knowledge checks and review performance metrics of participants.
4. Collaboration
   • Coordinate with the SayPro Classified Office and Marketing Royalty team to ensure alignment with strategic goals.
   • Participate in monthly planning sessions to align training content with other department needs.
5. Support and Mentorship
   • Provide follow-up support and mentoring for participants after the training session.
   • Troubleshoot platform issues and assist learners in real-time exercises.

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Practical Exercises

SayPro Monthly – January SCMR-5

“Classified Role Management: Assign Roles and Permissions for Users and Administrators”

These exercises are designed to reinforce the concepts delivered during the SCMR-5 training and enable learners to apply them in a real-world context using the SayPro Classified platform.

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🧠 Exercise 1: Role Identification and Mapping

Objective: Understand the different roles available in the SayPro Classified system.

Task:

• Log in to the SayPro Admin Panel.
• Navigate to the User Role Management section.
• List and define the following roles:
  • Super Administrator
  • Content Manager
  • Ad Poster
  • Reviewer
  • User/Customer
• Create a role-permission matrix showing what each role can and cannot do.

Deliverable: Submit your role matrix as a PDF or screenshot.

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🛠️ Exercise 2: Assign Roles to Team Members

Objective: Practice assigning predefined roles to different users in the system.

Task:

• Add three new users to the platform using test emails.
• Assign one of each of the following roles:
  • Content Manager
  • Reviewer
  • Ad Poster
• Document the process with screenshots and include a written explanation.

Deliverable: Submit a short walkthrough of your role assignment process.

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🔐 Exercise 3: Modify Permissions for a Custom Role

Objective: Customize a role based on specific departmental needs.

Task:

• Create a new role called “Marketing Analyst”.
• Grant the following permissions:
  • View all ads
  • Access reports
  • Comment on reviews
• Revoke the following permissions:
  • Delete ads
  • Approve user roles

Deliverable: Show screenshots of the created role and its permission settings.

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🧩 Exercise 4: Real-world Scenario Role Setup

Objective: Simulate a real organization’s needs and implement user management.

Scenario: You are the SayPro Classified Admin for a new region. You need to onboard a team of 5:

• 1 Super Admin
• 2 Ad Posters
• 1 Content Reviewer
• 1 Customer Support Officer

Task:

• Add users and assign appropriate roles.
• Use the permissions module to restrict support officer access only to customer queries.
• Write a 200-word summary explaining your decisions.

Deliverable: Submit the role plan with screenshots and your summary.

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📋 Quiz (Post-Session)

1. What is the main difference between a “Content Manager” and a “Reviewer” role?
2. Can a user be assigned multiple roles at once? Explain.
3. Describe one situation where a custom role might be needed.
4. What steps are required to create a new user and assign a role?
5. True or False: A Super Admin can delete any classified ad regardless of the poster.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Role Management: Assign roles and permissions for users and administrators by SayPro Classified Office under SayPro Marketing Royalty

SayPro (Say Progressively) is an innovative, community-focused, and technology-driven platform committed to empowering individuals and organizations through capacity building, training, digital solutions, and resource accessibility. SayPro exists to bridge gaps in knowledge, digital skills, governance, and entrepreneurship—especially in underserved communities. By offering a wide range of online and offline services, including training, classifieds, consulting, and program management, SayPro fosters inclusive economic participation, youth employment, and small business development.

Purpose Highlights:

• Empower individuals with essential knowledge and digital tools.
• Provide specialized training programs across various sectors.
• Facilitate access to classified platforms for businesses and communities.
• Enable organizations to manage their content, users, and systems securely.
• Promote sustainable development through digital inclusion and education.

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Job Description and Responsibilities

Position Title:

Content Creators/Trainers

Department:

SayPro Classified Office under SayPro Marketing Royalty

Program:

SayPro Monthly January SCMR-5 – SayPro Monthly Classified Role Management

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Role Summary:

SayPro is seeking highly skilled Content Creators/Trainers to develop and deliver engaging, structured training on Classified Role Management, with a specific focus on assigning roles and permissions, managing users, and maintaining platform security. Trainers will facilitate either online or in-person sessions that equip learners with both the theoretical background and practical capabilities to operate and manage SayPro’s classified system effectively.

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Key Responsibilities:

1. Training Delivery

• Deliver structured, practical training sessions aligned with SCMR-5 SayPro Monthly Classified Role Management objectives.
• Conduct sessions online or in-person with clear demonstrations on:
  • How to assign roles and permissions to users and administrators.
  • How to effectively manage user profiles, access levels, and account status.
  • How to implement and monitor platform security measures.
• Provide live walkthroughs using the SayPro Classified system to simulate real scenarios for learners.
• Ensure interactive participation through questions, quizzes, role-based assignments, and discussion.
• Follow SayPro’s training delivery standards, emphasizing inclusion, simplicity, and empowerment.

2. Content Creation

• Develop lesson plans, scripts, tutorials, videos, and written guides based on the SCMR-5 Role Management module.
• Ensure all training materials are aligned with SayPro’s tone, learning objectives, and branding guidelines.
• Create practical exercises and case studies for learners to apply knowledge in realistic settings.
• Regularly update content to reflect platform updates and user feedback.

3. Learner Support and Assessment

• Provide post-session support to learners via chat, email, or live Q&A sessions.
• Evaluate learner understanding through assessments, quizzes, and role simulations.
• Offer feedback and improvement suggestions tailored to individual learner performance.

4. Collaboration and Reporting

• Work closely with the SayPro Marketing Royalty team and SayPro Classified Office to ensure training consistency.
• Report on learner progress, training effectiveness, and areas for improvement.
• Participate in monthly planning and review sessions to align training with SayPro’s evolving goals.

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Key Skills and Qualifications:

• Proven experience in training delivery, especially in digital platforms or user role management.
• Strong understanding of user management systems, access control, and digital security.
• Ability to create engaging digital content, both textual and multimedia.
• Excellent communication and facilitation skills.
• Proficiency with online collaboration and training tools (e.g., Zoom, Google Meet, Moodle, LMS platforms).
• Ability to adapt content for both technical and non-technical audiences.

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Expected Outcomes:

• Increased learner competence in assigning roles and managing user permissions.
• Improved platform security practices through responsible access control.
• Empowered administrators and users who can confidently manage SayPro’s Classified systems.
• High learner satisfaction and engagement through well-structured training sessions.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Role Management: Assign roles and permissions for users and administrators by SayPro Classified Office under SayPro Marketing Royalty

SayPro (SayPro International Group) is a dynamic, multi-service platform designed to empower individuals, businesses, and communities across the globe through technology, education, employment, entrepreneurship, and social development initiatives. SayPro’s purpose is to:

• Facilitate access to digital tools and opportunities, enabling users to post, browse, and manage classified ads efficiently for services, jobs, learning, and events.
• Support capacity building and knowledge transfer through professional training courses and self-paced educational modules aimed at enhancing individual and organizational competencies.
• Enable inclusive participation and equitable growth by ensuring transparency, digital security, and appropriate permission levels in content and platform management.
• Drive innovation and efficiency in online classifieds and directory services through structured role management, automation, and administrative configuration.

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Job Description and Responsibilities

Position Title: Content Creator/Trainer

Department: SayPro Training Division
Project: SayPro Monthly January SCMR-5
Training Focus: SayPro Monthly Classified Role Management
Supervised by: SayPro Classified Office
Reporting to: SayPro Marketing Royalty

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2. Role: Content Creators/Trainers

Core Function: Content Development

As a Content Creator/Trainer for SayPro’s Role Management course, your primary responsibility is to develop, structure, and deliver high-quality training materials that help learners understand how to assign roles, manage permissions, and configure administrative settings on the SayPro platform. This training supports the implementation of SCMR-5 (SayPro Classified Management & Role Configuration).

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Key Responsibilities

1. Content Creation:
   • Research, plan, and write training materials including:
     • Training manuals (PDF/print-friendly)
     • Slide decks (e.g., PowerPoint or Google Slides)
     • Step-by-step tutorials with screenshots or video demonstrations
   • Ensure all materials are aligned with SayPro Monthly January SCMR-5 objectives and reflect the standards of the SayPro Classified Office.
2. Role & Permission Modules:
   • Develop lessons that explain how to:
     • Assign user roles (e.g., Moderator, Administrator, Contributor, Editor, Viewer)
     • Configure permissions (e.g., who can post ads, approve content, delete listings)
     • Set up role hierarchies and approval workflows
   • Demonstrate best practices for securing admin roles and preventing unauthorized access.
3. Platform Simulation:
   • Build or assist in building a sandbox environment or mock-up version of the SayPro Classified platform to use in demonstrations.
   • Simulate real-life scenarios (e.g., admin assigning a new content creator) and create exercises for learners to practice.
4. Collaborative Development:
   • Work with other instructional designers, developers, and the SayPro IT support team to verify role functionality.
   • Ensure all material reflects current platform updates and admin panel layouts.
5. Localization and Accessibility:
   • Make content accessible and translatable to multiple languages and for users with disabilities (following SayPro’s DEI values).
   • Simplify complex tech concepts for non-technical users using analogies and visuals.
6. Course Packaging and Publishing:
   • Package the training as a downloadable course (PDF, SCORM, or LMS module).
   • Upload and publish content on the SayPro Learning Portal or internal SayPro Training Dashboard.
7. Feedback and Updates:
   • Integrate user feedback to revise training modules regularly.
   • Monitor SayPro Monthly platform changes to update content as needed.

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Required Qualifications

• Proven experience in content creation, instructional design, or technical writing
• Proficient in admin-based systems, CMS, or role-based web platforms
• Knowledge of user role management, access control systems, and digital admin configuration
• Strong command of Microsoft Office Suite, Google Workspace, and screen recording software (e.g., Loom, Camtasia)
• Familiarity with SayPro platform or similar classified CMS platforms is an advantage
• Strong attention to detail, time management, and ability to deliver under deadlines

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Performance Metrics

Success in this role will be evaluated based on:

• Completion and delivery of high-quality training material on time
• Learner engagement and performance in post-training assessments
• Accuracy and relevance of content to SayPro’s latest platform structure
• Positive feedback from SayPro Marketing Royalty and Classified Office reviewers
• Quality of support provided to learners during or after course delivery

SayPro Monthly January SCMR-5 SayPro Monthly Classified Role Management: Assign roles and permissions for users and administrators by SayPro Classified Office under SayPro Marketing Royalty

SayPro (Say Progressively) is a multi-disciplinary platform committed to empowering individuals, organizations, and communities through tailored programs, training, events, and classified services. The core purpose of SayPro is to:

• Foster innovation, learning, and development across industries and sectors.
• Provide inclusive platforms for networking, growth, and collaboration.
• Enable users and stakeholders to create, share, and manage educational and classified content through secure, structured systems.
• Ensure excellence in service delivery, stakeholder engagement, and community impact.

SayPro’s work integrates dynamic technologies, creative events, and structured management systems to promote sustainable progress in education, employment, business, and community involvement.

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Job Description: Event Coordinators

Position Title: Event Coordinator
Department: SayPro Marketing Royalty
Office: SayPro Classified Office
Reports To: Events Manager / Marketing Director
Location: Remote and On-site (Hybrid)
Position Type: Contract / Full-Time / Part-Time (As Applicable)

Overview:
The Event Coordinator is responsible for planning, executing, and managing post-event follow-up processes as part of SayPro’s broader event lifecycle. This includes organizing communications, maintaining engagement, and assigning classified roles related to each event, especially under monthly programs such as SayPro Monthly January SCMR-5.

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Key Responsibilities

1. Post-Event Follow-Up

• Send personalized thank-you emails to all event attendees, speakers, and partners within 24-48 hours after each event.
• Provide additional resources such as downloadable presentations, links to recorded sessions, handouts, and relevant contacts.
• Conduct surveys or feedback forms to collect insights on attendee satisfaction and suggestions for improvement.
• Collaborate with the SayPro Marketing Royalty team to ensure alignment with brand voice and engagement strategies.
• Archive all communication and reports in SayPro’s classified management system for easy reference and transparency.

2. SayPro Monthly January SCMR-5

• Assist in coordinating the SayPro Monthly SCMR-5 initiative, ensuring all event-specific documentation and role management updates are completed.
• Track participant involvement and confirm follow-up deliverables (e.g., certificates, digital badges, role changes) are issued.
• Provide monthly reports to the SayPro Marketing Royalty team outlining event outcomes, role changes, and user feedback.
• Ensure that all events under SCMR-5 are classified and archived properly for future access by SayPro users.

3. SayPro Monthly Classified Role Management

• Work with the SayPro Classified Office to assign roles and permissions to users and administrators based on their level of participation and responsibilities.
• Maintain an up-to-date Role Management Tracker to document changes in classified roles across different SayPro platforms and programs.
• Assist users in understanding their assigned roles and provide orientation or guides as needed.
• Liaise with technical teams to ensure accurate role implementation and permission enforcement within SayPro systems.

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Required Skills and Competencies

• Strong organizational and time-management skills.
• Excellent written and verbal communication.
• Attention to detail, especially in email formatting, resource sharing, and role management documentation.
• Familiarity with CRM systems, event platforms (Zoom, Teams, Eventbrite), and role-based access controls.
• Experience in using content management systems or classified listing platforms is a plus.

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Performance Metrics

• Timely delivery of post-event communications (within 48 hours of event conclusion).
• Engagement rates of follow-up emails (open and click-through rates).
• Accuracy in classified role assignments and documentation.
• Feedback scores from post-event surveys.
• Compliance with SayPro monthly deadlines and reporting standards.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Role Management: Assign roles and permissions for users and administrators by SayPro Classified Office under SayPro Marketing Royalty

SayPro (Say Progressive Organization) is a dynamic platform committed to empowering individuals, communities, and businesses through structured digital engagement, training, professional services, classified listings, and event management. SayPro aims to:

• Promote access to opportunities for learning, employment, and community development.
• Provide classified ad services tailored to different sectors including events, jobs, products, and services.
• Enable seamless event coordination and digital presence for businesses and community organizations.
• Foster an ecosystem where users can network, promote their initiatives, and receive recognition through roles and royalty-based systems.

SayPro serves as a hub for innovation, learning, commerce, and collaboration, offering both backend administrative tools and public-facing promotional channels. Through projects like the SayPro Monthly and initiatives like Marketing Royalty, SayPro ensures consistent visibility, accountability, and digital excellence.

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Job Description and Responsibilities

Job Title: Event Coordinator

Department: SayPro Classified Office
Program: SayPro Monthly (January SCMR-5 Edition)
Supervision: Reports to the SayPro Marketing Royalty Manager
Role Level: Operational Coordinator

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Position Overview

The Event Coordinator is responsible for planning, promoting, executing, and evaluating events featured in SayPro Monthly January SCMR-5. This individual works closely with the marketing team, SayPro Classified Office, and the broader SayPro community to ensure each event runs smoothly, engages its intended audience, and aligns with SayPro’s brand and strategic objectives. Key to the role is the ability to manage classified ad content and assign roles/permissions to ensure structured access and accountability.

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Key Responsibilities

1. Marketing and Promotion

• Collaborate with the SayPro Marketing Team to develop a comprehensive promotion strategy.
• Promote events using multiple digital channels:
  • SayPro Email Campaigns
  • SayPro Social Media Platforms (Facebook, LinkedIn, Instagram, etc.)
  • SayPro Website and Classified Event Listings
• Ensure consistent messaging aligned with the SayPro Marketing Royalty branding strategy.
• Coordinate with graphic designers and content creators to prepare promotional materials.
• Track marketing performance using analytics and suggest improvements.

2. Event Planning and Coordination

• Develop detailed project plans for each event in SayPro Monthly January SCMR-5.
• Coordinate with internal and external stakeholders including speakers, facilitators, and vendors.
• Prepare and manage event timelines, logistics, and post-event wrap-up activities.
• Handle registrations, virtual platform setup (if applicable), and communication with attendees.

3. Classified Role Management

• Assign and manage roles and permissions for users and administrators in the SayPro Classified Office.
• Ensure only authorized users can publish or manage events in the classified section.
• Review access levels monthly in coordination with the IT support and Marketing Royalty teams.
• Document all role assignments for auditing and accountability purposes.

4. Administrative Duties

• Maintain updated records of events, attendees, marketing assets, and feedback.
• Generate weekly progress reports and a post-event analysis for submission to the SayPro Classified Office.
• Manage event-related invoices, budgets, and cost approvals.
• Work with the finance and procurement teams when ordering event supplies or booking services.

5. Support and Training

• Assist new users (event organizers) with onboarding and using the SayPro Classified system.
• Conduct training sessions or provide documentation on how to use SayPro’s event submission tools.
• Report system issues to SayPro tech support for resolution.

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Preferred Skills and Qualifications

• Diploma or degree in Event Management, Marketing, Public Relations, or related field.
• Proven experience in coordinating virtual and/or in-person events.
• Strong digital marketing and communication skills.
• Familiarity with classified ad platforms and role-based access systems.
• Excellent organizational and multitasking abilities.
• Proficiency with tools like Canva, Google Workspace, Trello, and CRM/email platforms.

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Performance Metrics

• Number of successfully coordinated events in SCMR-5.
• Increase in engagement metrics from marketing campaigns.
• Timely and accurate assignment of user roles in classified system.
• Positive feedback from event participants and stakeholders.
• Compliance with SayPro Marketing Royalty standards.

SayPro Monthly January SCMR-5 SayPro Monthly Classified Role Management: Assign roles and permissions for users and administrators by SayPro Classified Office under SayPro Marketing Royalty

SayPro (Say Programmes) is a dynamic, innovation-driven platform designed to provide comprehensive training, development, empowerment, and employment opportunities across various sectors. Its mission is to bridge gaps in education, digital literacy, employment, and business skills through structured programmes, events, and classified solutions. SayPro focuses on accessible, scalable, and inclusive solutions that connect individuals, businesses, and institutions to a global ecosystem of growth and support.

The core purpose of SayPro includes:

• Delivering practical training and knowledge-sharing across sectors and communities.
• Offering accessible online and in-person platforms for classified services, events, and programme listings.
• Empowering youth, professionals, and community leaders with opportunities for career advancement and personal growth.
• Supporting governance and role management within a secure digital infrastructure for smooth administration and transparency.
• Strengthening community involvement through monthly engagements, classified tools, and strategic role management across the organization.

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Job Description: Event Coordinators

Job Title: Event Coordinator

Department: SayPro Marketing Royalty / Events Division
Reports To: SayPro Classified Office Administrator
Location: SayPro Head Office / Remote
Schedule: Project-Based, Monthly SCMR-5 Events, and Special Engagements

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Position Summary

The Event Coordinator plays a pivotal role in planning, organizing, and executing events listed on the SayPro platform, especially the SayPro Monthly SCMR-5 events. They are responsible for managing registration processes, overseeing role assignment for classified access, and ensuring seamless participant and user engagement through structured tools on the SayPro website.

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Key Responsibilities

1. Registration Management

• Oversee and administer the complete event registration process for all SayPro events, particularly SCMR-5 Monthly Events.
• Ensure that all participant data is accurately captured and stored in accordance with data protection guidelines.
• Create and manage custom registration forms on the SayPro website using the SayPro Event Registration Module.
• Track participant numbers, send out confirmations, and follow up on incomplete registrations.
• Coordinate check-in processes for physical or hybrid events using QR codes, digital tickets, or SayPro’s attendance system.

2. SayPro Monthly SCMR-5 Event Support

• Coordinate logistics and participant communications for the SayPro Monthly SCMR-5 programmes.
• Liaise with facilitators, technical support, and content teams to ensure materials are ready ahead of events.
• Manage session timing, announcements, and distribution of training material or event kits, both online and offline.

3. Classified Role Management

• Work closely with the SayPro Classified Office to assign roles and user permissions using the SayPro Role Management System.
• Assign permissions for:
  • Event hosts and moderators.
  • Admins and data reviewers.
  • General participants and viewers.
• Maintain role records and adjust access rights based on activity, program needs, or administrative policies.
• Collaborate with internal teams to ensure role mapping aligns with organizational hierarchy and security protocols.

4. User and Administrator Engagement

• Support users and admins with onboarding processes related to SayPro event participation and classified platform use.
• Provide technical guidance and customer service for individuals struggling with registration or access.
• Gather feedback and compile reports post-event to enhance future coordination and user satisfaction.

5. Reporting and Documentation

• Generate monthly reports summarizing registration stats, attendance figures, user roles, and issues faced.
• Document lessons learned and submit feedback to SayPro Marketing Royalty leadership for strategic improvements.
• Archive all event data securely and in accordance with SayPro’s internal policies.

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Core Competencies

• Excellent organizational and multitasking skills.
• Proficient in digital tools and platforms (WordPress, CRM, Registration systems).
• Strong communication and customer service orientation.
• Tech-savvy with the ability to troubleshoot basic platform issues.
• Comfortable working independently and within cross-functional teams.

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Preferred Qualifications

• Bachelor’s degree in Event Management, Marketing, Communication, or related field.
• Minimum 1-2 years of experience coordinating events or community engagements.
• Experience working with classified systems or digital platforms is advantageous.

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Performance Metrics

• Number of successfully registered and attended participants per event.
• Accuracy and timeliness of role assignments.
• Participant satisfaction rates.
• Efficiency in managing administrative tasks and reducing registration errors.