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SayPro Weekly Progress Log (SayPro Template)
SayPro Monthly March SCMR-5 SayPro Monthly Classified Theme Customization: Customize the site theme to match branding by SayPro Classified Office under SayPro Marketing Royalty

Document Title: Weekly Progress Log

Department: SayPro Marketing Royalty

Project Name: SayPro Monthly March SCMR-5

Project Title: SayPro Monthly Classified Theme Customization

Period: [Insert Date Range for the Week]

Employee Name: [Employee Name]

Employee Role: [Employee’s Role]

Supervisor/Manager: [Supervisor Name]

Document Purpose:

The Weekly Progress Log is an essential tool to track the employee’s ongoing tasks and contributions during the SayPro Monthly March SCMR-5 project. This document specifically focuses on customizing the SayPro Classified Theme to align with the brand’s identity, ensuring that it adheres to the SayPro marketing standards. The log also provides an overview of the work done, challenges encountered, and accomplishments achieved within the week.

Sections of the Weekly Progress Log:
1. Task Overview & Description:
  This section should provide a summary of the main tasks worked on during the week. It should highlight any design, coding, and customization activities related to the SayPro Classified Theme. Example:
  - Task: Customization of homepage layout to reflect the new branding colors and style.
  - Task: Integration of the logo into the header and footer of the website.
  - Task: Adjustments to the fonts to ensure brand consistency.
2. Completed Tasks (This Week):
  A detailed list of tasks that have been completed within the reporting period. These should reflect significant progress in the customization process, such as adjustments to colors, layout, typography, and imagery. Example:
  - Completed initial branding integration with the theme.
  - Modified navigation menu to match the branding guidelines.
  - Added custom CSS to align the font style with the brand’s font family.
3. Pending Tasks (Next Week):
  A list of tasks that are still in progress or planned for the upcoming week. This will help manage expectations and ensure that the team knows what is still left to complete in the customization process. Example:
  - Finalize mobile responsiveness to ensure consistency across all devices.
  - Test all theme elements for compatibility with other plugins and widgets.
  - Implement user feedback for further refinement of the layout.
4. Challenges and Roadblocks:
  This section is crucial for identifying any issues or challenges faced during the theme customization process. It can include technical difficulties, unexpected requirements, or delays caused by external factors. Example:
  - Encountered issues with integrating the new logo into the existing header template, resulting in alignment problems.
  - Difficulty in making certain elements responsive due to conflicting CSS rules in the previous theme version.
5. Solutions and Actions Taken:
  A summary of the steps taken to resolve the challenges outlined in the previous section. This shows the employee’s initiative in problem-solving and their capacity to address roadblocks. Example:
  - Adjusted the CSS for the header, ensuring the logo scales correctly on all devices.
  - Collaborated with the development team to refine the mobile layout and resolve responsiveness issues.
6. Time Spent on Each Task:
  This section allows the employee to track the time spent on individual tasks, providing a clear understanding of where their time is allocated. Example:
  - Task: Branding Integration – 8 hours
  - Task: Navigation Customization – 4 hours
  - Task: Mobile Responsiveness Testing – 6 hours
7. Next Steps:
  A brief outline of the upcoming actions to be taken in the next week to ensure the completion of the project on time. This includes setting goals, prioritizing tasks, and confirming deadlines. Example:
  - Finalize and apply final theme customizations for a full branding match.
  - Conduct comprehensive testing across all devices and browsers.
  - Prepare for the theme deployment phase.
Document Format:

The Weekly Progress Log will follow the SayPro template and format, which is designed to be clear, concise, and easy to read. This allows supervisors and project managers to track progress efficiently. The document should be updated weekly and submitted by the employee to the designated supervisor by the end of each week.

Submission Details:
- Submission Date: [Insert Date]
- File Name: Weekly Progress Log_March_SCMR-5_[Employee Name].docx
- File Format: Microsoft Word or PDF
- Submit To: [Supervisor’s Name], [Supervisor’s Email Address]
Additional Notes:
- The SayPro Marketing Royalty team is responsible for ensuring the theme customization aligns with the overall brand guidelines, including color schemes, typography, and logo usage.
- SayPro Classified Office will review the progress and suggest modifications as necessary to align the final theme with branding goals.
By maintaining a detailed log, the employee will document not only their progress but also any issues and solutions related to the project, ensuring a structured and transparent workflow throughout the SayPro Monthly March SCMR-5 project.

This document will be used as an official record to track the progress of SayPro Monthly Classified Theme Customization and help in evaluating the overall success of the project.
30/04/2025
SayPro Job Description – Mobile Usability Specialist (SayPro Role)
SayPro Monthly March SCMR-5 SayPro Monthly Classified Touchscreen Usability: Ensure touch friendly interfaces for mobile users by SayPro Classified Office under SayPro Marketing Royalty

Position Title:

Mobile Usability Specialist

Department:

SayPro Marketing Royalty Division

Unit:

SayPro Classified Office

Project Alignment:

SayPro Monthly March SCMR-5, SayPro Monthly Classified

Position Type:

Contract / Full-Time (Project-Based)

Reports To:

SayPro Marketing Usability Lead

Job Purpose:

The Mobile Usability Specialist will be responsible for ensuring that SayPro’s digital classifieds platforms deliver optimal user experience on mobile devices. This includes conducting thorough testing across different browsers and devices, evaluating user interface design for touchscreen accessibility, and ensuring seamless, touch-friendly interactions. The specialist will contribute directly to enhancing mobile engagement and satisfaction as part of the SayPro Monthly March SCMR-5 initiative and broader SayPro Monthly Classified efforts.

Key Responsibilities:

1. Cross-Browser and Device Testing
- Conduct thorough usability testing across multiple browsers (Chrome, Safari, Firefox, Edge, Opera) and operating systems (iOS, Android).
- Test functionality on various screen sizes (smartphones, tablets, phablets) to ensure responsive design integrity.
- Document and report inconsistencies in layout, features, or responsiveness.
- Validate compatibility across mobile platforms, including both native and hybrid views of SayPro Monthly Classified listings.
- Collaborate with developers and designers to resolve identified issues for uniform usability across all platforms.
2. Touchscreen Usability Optimization
- Evaluate and improve the touch interface of SayPro Classified platforms to support intuitive, finger-friendly navigation.
- Recommend changes to button sizes, link spacing, and interactive elements to comply with touch accessibility standards.
- Ensure UI/UX elements follow SayPro’s mobile-first design principles.
- Review user behavior data (tap heatmaps, scroll tracking) to optimize usability features.
- Work closely with the SayPro Classified Office and design teams to implement improvements based on real user testing scenarios.
3. User-Centered Mobile Design Analysis
- Analyze user feedback and usability testing results to identify mobile pain points.
- Create wireframes and recommendations for improved mobile workflows.
- Stay updated on current mobile UX/UI trends and implement best practices tailored to SayPro platforms.
4. Project Reporting and Documentation
- Prepare monthly reports highlighting mobile usability improvements and challenges as part of the SCMR-5 monitoring.
- Maintain thorough documentation of all test cases, scenarios, and resolutions.
- Support the SayPro Marketing Royalty division with actionable insights for future updates and platform rollouts.
Required Skills & Competencies:
- Strong knowledge of mobile UX principles and mobile-first responsive design.
- Proficiency in cross-browser testing tools (BrowserStack, LambdaTest, etc.).
- Experience with mobile usability testing tools and user behavior analytics (e.g., Hotjar, Crazy Egg, Google Analytics).
- Excellent problem-solving and communication skills.
- Familiarity with HTML5, CSS3, and mobile UI frameworks is an advantage.
- Strong attention to detail and consistency.
Minimum Qualifications:
- A degree or diploma in Human-Computer Interaction (HCI), UX/UI Design, Mobile App Development, or related fields.
- 2+ years of professional experience in mobile usability testing or mobile UX design.
- Demonstrated experience working on classified platforms or mobile marketplace applications is preferred.
Key Performance Indicators (KPIs):
- Mobile bounce rate improvement.
- Reduction in user complaints related to mobile navigation.
- Increase in successful mobile classified submissions.
- Time-to-resolution for identified usability issues.
- Consistency of experience across devices and browsers.
Work Environment:

This role may require both on-site collaboration at the SayPro Classified Office and remote usability testing. Flexibility to test across different time zones/devices is important.
22/04/2025
SayPro Job Description – Mobile Usability Specialist (SayPro Role)
SayPro Monthly March SCMR-5 SayPro Monthly Classified Touchscreen Usability: Ensure touch friendly interfaces for mobile users by SayPro Classified Office under SayPro Marketing Royalty

Position Title:

Mobile Usability Specialist

Department:

SayPro Marketing Royalty

Reporting To:

SayPro Classified Office

Reference Code:

SCMR-5 – SayPro Monthly Classified Touchscreen Usability

Location:

Hybrid / Remote / SayPro Classified Office

Employment Type:

Part-Time / Full-Time / Contract

Role Overview:

The Mobile Usability Specialist at SayPro plays a critical role in ensuring that the SayPro Classified platform delivers an intuitive, accessible, and user-friendly experience across all mobile and touchscreen devices. This position focuses on usability evaluation, accessibility standards, and interactive design efficiency to support the goals of the SayPro Monthly March SCMR-5 Touchscreen Usability initiative.

Key Responsibilities:

1. Conduct Mobile Usability Testing
- Regularly perform comprehensive usability testing across multiple mobile devices (iOS, Android, tablets) and screen resolutions.
- Use manual and automated testing tools to simulate real-user interactions.
- Identify and document usability barriers related to touch responsiveness, layout scaling, font readability, and navigation on mobile platforms.
- Monitor how classified ads are submitted, viewed, filtered, and interacted with using touchscreen gestures.
2. Analyze and Report Usability Issues
- Generate monthly usability performance reports in alignment with SayPro Monthly SCMR-5 metrics.
- Collaborate with the SayPro Marketing Royalty team to present key findings and recommendations.
- Document and maintain a usability issue log with screenshots, severity levels, and suggested resolutions.
3. Enhance Touchscreen Accessibility
- Ensure SayPro Classified interfaces follow best practices for mobile accessibility and touch ergonomics.
- Recommend layout changes, button sizing, spacing, and gesture support (e.g., swiping, tap targets).
- Coordinate with UX/UI designers to test A/B variations of interface designs on mobile screens.
4. Collaborate Across Departments
- Work closely with developers, product managers, content creators, and marketing leads to ensure that mobile usability remains a top priority in platform updates and releases.
- Attend SayPro Mobile Design Review Meetings and contribute actionable insights from field testing.
5. Continuous Improvement
- Stay informed about emerging mobile usability trends, accessibility guidelines (WCAG), and device compatibility best practices.
- Recommend mobile-first strategies to improve classified ad interaction and conversion on mobile devices.
- Participate in internal training or development sessions to upskill in usability testing tools, heuristic evaluation, and mobile behavior analytics.
Required Qualifications:
- Bachelor’s degree or diploma in Human-Computer Interaction, UX Design, Mobile Development, Digital Marketing, or a related field.
- Minimum 2 years of experience in mobile usability testing, UX research, or mobile QA.
- Strong knowledge of mobile UI/UX standards and touchscreen design principles.
- Familiarity with tools like Hotjar, Google Lighthouse, BrowserStack, or similar.
- Excellent analytical, problem-solving, and communication skills.
Preferred Attributes:
- Experience working with classified ad platforms or marketplaces.
- Passionate about user-centered design and improving mobile accessibility.
- Detail-oriented and proactive in identifying subtle usability challenges.
- Ability to manage tasks across multiple devices, browsers, and user personas.
Performance Indicators (KPIs):
- Reduction in mobile user complaints and reported usability issues.
- Improved touchscreen usability scores in monthly SayPro SCMR-5 reports.
- Increased mobile engagement and ad submissions via mobile devices.
- Positive feedback from users on interface improvements.
Remuneration:

Competitive and based on experience. Includes performance-based incentives under SayPro Royalty Structure.
22/04/2025
SayPro Job Description: Vendor Communication (SayPro Monthly January SCMR-5)
SayPro Monthly January SCMR-5 SayPro Monthly Classified Software Selection: Choose and install a classified ads Software (e.g., WP Classifieds, Classifieds WP) by SayPro Classified Office under SayPro Marketing Royalty SCMR

Position Title: Vendor Communication Specialist
Department: SayPro Classified Office
Course Name: SayPro Monthly Classified Software Selection: Choose and Install a Classified Ads Software (e.g., WP Classifieds, Classifieds WP)
Royalty Code: SayPro Marketing Royalty SCMR
Location: SayPro Headquarters or Remote (as applicable)
Job Type: Full-Time/Contract (Specify as per the role)
Reports To: SayPro Marketing and Classified Software Selection Team

Job Overview:

As a Vendor Communication Specialist at SayPro, you will be responsible for establishing and maintaining effective communication with software vendors in relation to the SayPro Monthly Classified Software Selection process. Your primary focus will be to inquire about pricing, technical support, and integration options. You will also take the lead in negotiating licensing terms and addressing any technical requirements or limitations associated with the selected classified ads software. This position plays a critical role in ensuring that SayPro selects and implements the most appropriate software to meet its business and operational needs.

Key Responsibilities:
1. Vendor Communication and Inquiries:
  - Initiate and maintain clear and consistent communication with potential classified software vendors (e.g., WP Classifieds, Classifieds WP) to gather information on pricing models, features, integration options, and any other relevant product details.
  - Collaborate with the vendor support teams to clarify technical requirements and ensure a complete understanding of product capabilities, system compatibility, and limitations.
  - Maintain a comprehensive record of all communications with vendors, ensuring all correspondence is organized, tracked, and followed up as necessary.
2. Negotiation of Licensing Terms:
  - Lead the negotiation process for licensing terms, including pricing, contract length, payment structure, and any potential customizations or additional services required.
  - Work closely with the SayPro Legal Team to ensure that the licensing agreements are in compliance with SayPro’s policies and legal requirements.
  - Secure favorable terms that align with the company’s budget and operational goals, while maintaining a professional and cooperative relationship with the vendors.
3. Clarification of Technical Requirements and Limitations:
  - Act as the primary point of contact for clarifying technical requirements for software installation and integration, including data migration, compatibility with existing systems, and scalability for future needs.
  - Collaborate with the internal technical team (e.g., IT or Development) to ensure that all technical requirements are well-defined and that there are no unforeseen limitations during the installation or implementation phase.
4. Integration Planning:
  - Coordinate with both the software vendor and internal teams to understand integration options with existing systems, ensuring seamless compatibility.
  - Provide guidance and feedback to the internal IT team to address any integration challenges that may arise during the setup and installation of the software.
  - Oversee the integration process to ensure that the classified ads software is properly configured to meet SayPro’s operational and marketing needs.
5. Support and Troubleshooting:
  - Serve as the liaison between the software vendor and internal teams when issues arise during the software implementation process.
  - Ensure prompt resolution of any issues related to technical support, functionality, or integration during the vendor’s setup process.
  - Communicate any software bugs or issues to the vendor’s technical support team for quick troubleshooting and resolution.
6. Documentation and Reporting:
  - Maintain accurate and up-to-date documentation on all software vendor communications, contracts, and agreements.
  - Prepare monthly reports for SayPro management regarding the status of vendor negotiations, technical clarifications, and integration progress.
  - Ensure that all key documentation related to vendor interactions and software implementation is available for auditing and future reference.
7. Collaboration with Internal Teams:
  - Collaborate closely with the SayPro Marketing and Development Teams to ensure that the software selected aligns with SayPro’s marketing strategies and operational requirements.
  - Participate in regular meetings with the software selection team to provide updates on vendor communications and negotiations.
  - Work closely with the SayPro Marketing Royalty team (SCMR) to align software selection with the overall marketing goals and royalty frameworks.
8. Continuous Improvement:
  - Continuously evaluate vendor relationships, communication practices, and negotiation strategies to enhance efficiency and effectiveness in the selection process.
  - Keep up-to-date with the latest trends and advancements in classified ads software, to ensure SayPro remains competitive in the marketplace.
Qualifications:
- Education:
  - Bachelor’s Degree in Business Administration, Marketing, Information Technology, or a related field. Relevant certifications in vendor management or software integration are a plus.
- Experience:
  - Minimum of 3 years of experience in vendor communication, contract negotiation, and software implementation. Experience with classified ads software or similar applications is preferred.
  - Proven track record of successful vendor negotiations and licensing agreements.
- Skills and Abilities:
  - Strong written and verbal communication skills, with the ability to communicate technical information to non-technical stakeholders.
  - Excellent negotiation skills with the ability to manage relationships with vendors while ensuring favorable terms for the company.
  - Detail-oriented with excellent organizational and project management skills.
  - Strong problem-solving abilities, particularly in troubleshooting technical issues.
  - Familiarity with software integration processes and requirements.
- Technical Proficiency:
  - Familiarity with classified ads software and web-based applications (e.g., WP Classifieds, Classifieds WP) is a plus.
  - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools.
Working Conditions:
- Flexible work schedule, with the possibility of working remotely or from the SayPro headquarters.
- Occasional travel may be required for vendor meetings, conferences, or training sessions.
- Workload may fluctuate during key phases of software selection, negotiation, and implementation, so the ability to adapt to changing priorities is essential.
This job description provides an overview of the responsibilities and qualifications expected of the Vendor Communication Specialist as part of the SayPro Monthly Classified Software Selection process. The role is crucial in ensuring that SayPro selects, negotiates, and integrates the best software solution for classified ads, ensuring smooth operations and customer satisfaction.
07/04/2025
SayPro Job Description for Classified Subscription Manager (SayPro Classified Office)
SayPro Monthly January SCMR-5 SayPro Monthly Classified Subscription Plans: Create and manage subscription plans for users to post ads by SayPro Classified Office under SayPro Marketing Royalty SCMR

Position Title:
Classified Subscription Manager

Department:
SayPro Classified Office

Reports To:
SayPro Marketing Royalty SCMR Manager

Job Overview:
The Classified Subscription Manager will be responsible for defining, creating, and managing the subscription plans for users who post ads on the SayPro Classified platform. This role includes working closely with the SayPro Marketing Royalty SCMR to ensure that each subscription tier aligns with customer needs while balancing profitability for SayPro. The manager will also ensure that the subscription system is efficient, user-friendly, and able to scale as necessary to meet growing demand. The goal is to drive revenue while delivering value to customers.

Key Responsibilities:
1. Subscription Plan Creation and Management:
  - Design Subscription Tiers: Define and create multiple subscription tiers that cater to different customer needs, including free, basic, premium, and enterprise levels, or other models based on customer preferences and market demand.
  - Feature Definition for Subscription Tiers: For each tier, determine the features and benefits, such as the number of ads allowed, the visibility of ads, priority listing, access to advanced tools (e.g., analytics), and customer support. Ensure that each subscription offers a clear value proposition.
  - Pricing Strategy: Set subscription prices that provide value to customers while maintaining profitability for SayPro. Regularly review and adjust prices based on competitor analysis, market trends, and customer feedback.
  - Ensure Flexibility and Scalability: Create plans that are flexible for customers to upgrade, downgrade, or switch between tiers. Manage these changes smoothly to improve customer satisfaction and retention.
2. Balance Customer Value and Revenue Generation:
  - Customer-Centric Approach: Ensure that the subscription plans cater to the needs of various user segments, from small businesses and entrepreneurs to larger companies. Understand customer preferences and pain points and tailor subscription offerings to address them.
  - Revenue Goals: Collaborate with the SayPro Marketing Royalty SCMR team to set clear revenue goals based on subscription sales and renewal rates. Work towards achieving these goals by monitoring subscription performance, customer acquisition, and churn rates.
  - Incentives and Discounts: Develop and manage promotional campaigns, offering discounts or incentives for long-term subscriptions, renewals, or bulk purchases (e.g., multi-month subscriptions).
3. Collaborate with Cross-Functional Teams:
  - Marketing and Sales Teams: Work closely with the marketing team to promote the subscription plans and ensure proper messaging across channels (e.g., website, social media, email campaigns). Collaborate with the sales team to ensure they have the necessary resources to upsell or cross-sell subscriptions to users.
  - Customer Support: Collaborate with the customer support team to ensure they are well-equipped to handle inquiries, troubleshoot issues, and offer excellent customer service for subscribers. Address feedback from customers to refine and improve the subscription system.
  - Technical and Development Teams: Work with the technical team to ensure that the subscription system is robust, scalable, and capable of handling large volumes of transactions. Ensure that the backend infrastructure supports easy management of subscriptions, renewals, cancellations, and changes.
4. Performance Tracking and Reporting:
  - Subscription Analytics: Monitor the performance of the subscription plans using analytics tools, tracking key performance indicators (KPIs) such as subscriber growth, churn rate, customer lifetime value (CLV), and overall revenue generated.
  - A/B Testing: Implement A/B testing for various features, pricing models, and promotional strategies to optimize conversion rates and overall subscription uptake.
  - Regular Reporting: Provide detailed reports to the SayPro Marketing Royalty SCMR team and other senior leaders regarding subscription performance, customer behavior, and revenue trends. Recommend improvements based on data insights.
5. Customer Feedback and Continuous Improvement:
  - Market Research: Continuously conduct research to understand market trends and customer expectations. Stay informed about competitor offerings and industry best practices to ensure that SayPro’s subscription plans remain competitive and innovative.
  - User Feedback Collection: Actively seek and gather feedback from users regarding the subscription plans. Use surveys, interviews, and customer support data to understand areas of improvement.
  - Iterative Improvements: Regularly update and optimize the subscription plans based on feedback, market trends, and performance data to keep the offerings fresh, valuable, and in line with customer expectations.
Required Qualifications:
- Education: Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
- Experience:
  - Proven experience in subscription management, product management, or a related role within a SaaS (Software as a Service) environment or a similar digital business model.
  - At least 3-5 years of experience in managing subscription products or pricing strategies.
  - Strong knowledge of customer lifecycle management, pricing models, and retention strategies.
- Skills and Competencies:
  - Strong analytical and data-driven mindset with the ability to interpret performance metrics.
  - Excellent communication and collaboration skills to work cross-functionally with teams.
  - Proficiency in subscription management platforms, CRM tools, and analytics tools.
  - Ability to manage multiple projects, prioritize tasks, and meet deadlines.
  - Understanding of the classified ads market and digital advertising models is a plus.
Key Performance Indicators (KPIs):
- Subscription Growth Rate: Measure the rate at which new users subscribe to various tiers.
- Churn Rate: Monitor the percentage of users who cancel their subscriptions.
- Customer Lifetime Value (CLV): Track the revenue generated by each customer over their lifetime.
- Revenue Generation: Assess how well the subscription plans contribute to overall business revenue goals.
- User Engagement: Measure the engagement levels of subscribers, such as ad postings, visibility, and renewals.
Working Conditions:
This role is based at the SayPro Classified Office and may require occasional travel to meet with stakeholders, attend conferences, or visit customer sites. The position may require flexible hours depending on the time zone and customer requirements.

Why Join SayPro?
At SayPro, we offer a dynamic and supportive work environment where you can make a significant impact. Join us in shaping the future of classified ads, offering innovative subscription models that empower businesses to thrive. We value creativity, collaboration, and data-driven decision-making, and we’re looking for a passionate and skilled Classified Subscription Manager to join our team and drive our subscription strategies to new heights.

This job description can evolve as the business scales and new opportunities arise, providing the Classified Subscription Manager with a unique opportunity to influence the direction of SayPro Classified’s subscription offerings.
02/04/2025
Job Description: Classified Subscription Manager (SayPro Classified Office)
SayPro Monthly January SCMR-5 SayPro Monthly Classified Subscription Plans: Create and manage subscription plans for users to post ads by SayPro Classified Office under SayPro Marketing Royalty SCMR

Position Title: Classified Subscription Manager
Department: SayPro Classified Office
Reports To: SayPro Marketing Royalty SCMR
Job Type: Full-Time
Location: SayPro Classified Office
Date: April 2025

Position Summary:

The Classified Subscription Manager is responsible for the design, management, and optimization of SayPro’s Monthly Classified Subscription Plans. This role involves structuring different subscription tiers based on user needs, industry trends, and the business objectives of SayPro. The manager will work in close collaboration with the SayPro Marketing team under the SayPro Marketing Royalty SCMR to ensure that subscription plans meet customer expectations, drive engagement, and support the overall revenue model.

The Classified Subscription Manager will oversee the full lifecycle of subscription plan creation, from initial concept design to implementation and performance analysis. This includes evaluating market demands, proposing new plans, refining existing ones, and ensuring the subscription platform is aligned with the needs of various customer segments. This role is pivotal in maximizing subscription growth and ensuring the satisfaction of users within the SayPro Classified ecosystem.

Key Responsibilities:

1. Plan Design & Structuring:
- Research & Analysis: Conduct comprehensive market research and competitor analysis to identify user needs and emerging trends in the classifieds industry. Leverage this data to design subscription plans that are innovative, competitive, and aligned with user preferences.
- Custom Plan Structuring: Develop multiple subscription tiers catering to diverse user segments (e.g., individual users, businesses, high-volume advertisers). Define the scope of each plan, including the number of ads allowed, premium features (e.g., ad boosts, highlight options), and pricing strategies.
- Customization: Ensure flexibility within the subscription plans, allowing users to scale their subscription as needed, with options for upgrades or downgrades based on their usage patterns.
- User-Focused Design: Focus on creating intuitive and user-friendly subscription models that enhance user experience and ease of access. Strive for a balance between cost and feature offerings.
2. Subscription Management:
- Plan Monitoring & Optimization: Continuously track and measure the performance of each subscription plan in terms of user uptake, engagement, and retention. Identify areas for improvement and propose adjustments as needed.
- Customer Feedback Integration: Collect user feedback on existing subscription plans and integrate suggestions for improvements. Work closely with the customer support team to address any issues related to subscription features.
- Revenue Generation: Optimize subscription pricing and tier structures to maximize revenue while maintaining competitive pricing. Develop and monitor pricing strategies to ensure both user satisfaction and profitability.
- Trial and Conversion Strategy: Design and oversee promotional trials, special offers, and discounts to encourage users to subscribe to higher-tier plans, ensuring smooth conversion from trial to paid subscriptions.
3. Marketing Collaboration & Strategy Implementation:
- Coordination with Marketing Team: Collaborate with the SayPro Marketing team to promote subscription plans through targeted marketing campaigns, social media, email newsletters, and advertisements. Ensure all marketing collateral effectively communicates the benefits of each subscription plan.
- Royalty SCMR Strategy Alignment: Work closely with the SayPro Marketing Royalty SCMR to ensure that the subscription plans align with overall marketing and business royalty strategies. Ensure consistency in messaging and promotional efforts related to subscription plans.
4. Data Analysis & Reporting:
- Performance Metrics Tracking: Regularly monitor and report on subscription plan KPIs, such as subscription conversion rates, churn rates, revenue generated, and user satisfaction. Provide actionable insights and recommendations based on data.
- A/B Testing: Conduct A/B testing of subscription plans and pricing structures to determine the most effective plan configuration for increasing sign-ups and reducing churn.
- Reporting: Prepare and present monthly and quarterly performance reports to the leadership team, detailing progress toward subscription targets and business goals.
5. Integration with SayPro Classified Office:
- System Integration: Ensure that all subscription plans are seamlessly integrated into the SayPro Classified Office’s platform, allowing for smooth user experience and backend management. Work with the technical team to ensure that subscription functionality is optimized.
- Billing & Subscription Management: Oversee billing processes related to subscription plans, ensuring that users are correctly billed, and any issues with payments or account renewals are addressed swiftly.
- System Updates & Maintenance: Work with the product development team to update and maintain subscription systems as new features and improvements are rolled out.
6. Training & Support:
- Training Materials Creation: Develop and maintain comprehensive user guides, FAQs, and other training materials related to subscription plans. Ensure that these materials are easily accessible to users and the customer support team.
- Team Support: Provide guidance and support to the customer support team regarding subscription-related issues, helping them troubleshoot and resolve customer concerns promptly.
Qualifications & Skills:
- Education: Bachelor’s degree in Business Administration, Marketing, or related field. A Master’s degree is a plus.
- Experience:
  - 3-5 years of experience in subscription management, product management, or digital marketing, ideally in the classifieds or e-commerce industry.
  - Proven track record of designing, managing, and optimizing subscription-based business models.
- Skills & Abilities:
  - Strong analytical skills with experience in data-driven decision-making.
  - Excellent communication skills, with the ability to collaborate across teams and present complex ideas clearly.
  - Proficiency in subscription billing platforms and tools.
  - Strong understanding of digital marketing, customer engagement, and user experience.
  - Ability to thrive in a fast-paced, results-driven environment.
  - Knowledge of current trends in online classifieds and digital advertising.
Additional Requirements:
- Attention to Detail: Must be detail-oriented, ensuring that all aspects of subscription plans, from pricing to feature offerings, are accurately documented and managed.
- Customer-Centric Focus: Always put the user first, ensuring subscription plans deliver real value to the customers while maintaining a profitable business model.
- Problem-Solving: Ability to address complex subscription-related challenges, from pricing issues to customer feedback, and create effective solutions.
Key Performance Indicators (KPIs):
- Subscription Growth: Increase in the number of users subscribing to higher-tier plans.
- Revenue: Achievement of subscription revenue targets.
- User Retention Rate: Improvement in subscription renewal and reduction in churn rate.
- Customer Satisfaction: High user satisfaction levels with subscription features and pricing.
The Classified Subscription Manager will play a key role in shaping the subscription offerings for SayPro’s classified platform, ensuring that they meet the needs of users while contributing to the overall growth and success of the business. This role requires a balance of creative design, analytical thinking, and collaborative teamwork, with a focus on long-term success and user engagement.
02/04/2025