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  • SayPro Tasks to Be Done for the Period: Mobile Usability Audit

    SayPro Tasks to Be Done for the Period: Mobile Usability Audit

    SayPro Monthly January SCMR-5 SayPro Monthly Classified Responsive Design: Ensure the classified ads site is mobile friendly by SayPro Classified Office under SayPro Marketing Royalty SCMR

    Objective:

    To perform a detailed audit of the existing SayPro classified ads website to identify areas for improvement and ensure the site is mobile-friendly, as part of the SayPro Monthly January SCMR-5. The audit will focus on enhancing mobile usability, as outlined in the SayPro Monthly Classified Responsive Design initiative, under the SayPro Marketing Royalty SCMR. This task aims to improve user experience (UX) on mobile devices and ensure accessibility and performance.

    Task Breakdown:

    1. Initial Planning and Preparation
      • Define Audit Criteria:
        • Establish the key performance indicators (KPIs) for mobile usability, such as page load speed, ease of navigation, visual design clarity, readability, interactivity, and responsiveness across devices.
        • Identify the primary devices and screen sizes that the classified ads site should support (smartphones, tablets, etc.).
        • Set the audit schedule and assign roles to the auditing team (UI/UX designers, developers, testers, etc.).
      • Gather Data from Analytics:
        • Review existing mobile usage data from Google Analytics or other tracking tools to understand user behavior and traffic patterns.
        • Identify high-bounce areas, slow-loading pages, or mobile-specific issues.
      • Create a Checklist for Audit:
        • Develop a checklist that includes design elements, navigation flow, content visibility, interactivity features, and accessibility aspects.
    2. Mobile Usability Review
      • Responsive Design Review:
        • Check the site’s design for mobile responsiveness. This includes ensuring the layout adapts fluidly across different screen sizes, ensuring images scale correctly, and text doesn’t overflow or become too small.
        • Identify and document instances where the website elements, such as buttons, images, or menus, fail to adjust properly on different mobile devices.
      • Navigation and Usability Testing:
        • Ensure that the site’s navigation is simple, intuitive, and easy to use on mobile devices. This includes checking if dropdown menus are easy to interact with, whether clickable elements are large enough to be tapped, and ensuring no overlapping content.
        • Test for finger-friendly interactions, ensuring buttons and links are large enough for mobile touch screens.
      • Performance and Speed Test:
        • Analyze the mobile site’s load times. Use tools like Google PageSpeed Insights or GTmetrix to measure mobile performance and identify any bottlenecks.
        • Review image sizes, CSS, JavaScript, and other elements that may slow down mobile performance.
      • Content and Readability:
        • Check for font sizes, spacing, and text readability on mobile screens. Ensure that text is legible without zooming in, and avoid horizontally scrolling.
        • Review the presentation of classified ads, ensuring images and descriptions are appropriately sized and formatted for mobile users.
        • Confirm that forms (ad submission forms, search bars, etc.) are easy to complete on mobile devices, with fields that don’t overlap or require excessive scrolling.
    3. User Interaction Testing
      • Touchscreen and Gesture Testing:
        • Test how well the website responds to gestures like pinch-to-zoom, swiping, and scrolling. Ensure smooth transitions, quick loading times, and an intuitive interface.
      • Interactive Elements:
        • Check interactive features like buttons, drop-downs, carousels, or modals to ensure they work seamlessly on mobile devices.
        • Test the effectiveness of mobile pop-ups or notifications to ensure they don’t obstruct key content or hinder user experience.
      • Forms and Inputs:
        • Assess any forms, especially classified ad submission forms, for ease of use on mobile. Check that the input fields are properly aligned, not too close together, and easy to complete with autocorrect features where applicable.
    4. Accessibility Review
      • Mobile Accessibility Testing:
        • Review the site for accessibility issues specific to mobile users, such as font legibility, contrast ratios, and color schemes. Ensure compliance with WCAG (Web Content Accessibility Guidelines) for mobile interfaces.
        • Test the site with mobile screen readers and other assistive technologies to ensure users with disabilities can navigate the site effectively.
      • Touch Target Sizing:
        • Ensure that touch targets (buttons, links) are appropriately sized for mobile use, following best practices for mobile interaction standards.
    5. Technical and Backend Audit
      • Mobile-Friendly Check for SEO:
        • Verify that the mobile site is optimized for search engines. Check mobile-specific SEO issues such as mobile-optimized meta tags, mobile sitemaps, and structured data compatibility.
      • Cross-Browser Compatibility:
        • Test the website’s compatibility with different mobile browsers (Chrome, Safari, Firefox, etc.). Ensure the design and functionality are consistent across major mobile browsers.
      • Responsive Media:
        • Ensure that images, videos, and other media content are optimized for mobile screens and can load efficiently on mobile devices, reducing load time.
    6. Document Findings and Recommendations
      • Audit Report:
        • Document the results of the audit, including issues identified during testing (both major and minor). Categorize these issues into critical, high, medium, and low priority based on their impact on user experience.
        • Include suggested improvements for each issue, detailing what changes should be made and why.
      • Prioritize Fixes:
        • Create a prioritized list of action items, beginning with critical issues (such as broken links, slow load times, or accessibility barriers) and moving toward lower-priority design or content improvements.
    7. Post-Audit Review and Implementation
      • Develop Action Plan:
        • Create a timeline for implementing the recommended changes, assigning tasks to relevant team members (designers, developers, content managers, etc.).
        • Include milestones for testing fixes and measuring improvements post-implementation.
      • Testing After Fixes:
        • After implementing fixes, perform a second round of mobile usability testing to ensure all issues have been addressed and that the mobile user experience has improved.
      • Performance Monitoring:
        • Set up ongoing performance monitoring using tools like Google Analytics to track mobile user behavior, page load times, and bounce rates after the changes have been made.
    8. Final Reporting and Feedback
      • Summary of Results:
        • Provide a final report summarizing the improvements made based on the audit findings and the impact on the mobile experience.
      • Stakeholder Presentation:
        • Present the final report to the stakeholders, including key metrics, before-and-after comparisons (e.g., load speed, bounce rates), and user feedback where applicable.

    Conclusion:

    The successful completion of this mobile usability audit for the SayPro classified ads site will enhance user experience, improve mobile SEO, and ensure better accessibility. This will align with the SayPro Monthly Classified Responsive Design initiative and improve the mobile performance and accessibility of the site for all users, especially those interacting through mobile devices.

  • SayPro Tasks to Be Done for the Period

    SayPro Tasks to Be Done for the Period

    SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

    Focus Area: Prepare Reports
    Reference: SayPro Monthly January SCMR-5 – SayPro Monthly Classified Renewal Reminders
    Division: SayPro Classified Office
    Department: SayPro Marketing Royalty (SCMR)

    Task Title: Generate Performance Reports After Each Reminder Cycle

    Objective:

    To systematically evaluate the effectiveness of the classified ad renewal reminders sent during the monthly campaign and to identify areas for improvement in the strategy. This contributes to higher ad renewal rates, better user engagement, and improved customer retention.

    Detailed Steps and Responsibilities:

    1. Track Reminder Campaign Data
      • Responsible: SayPro Classified Office Admin
      • Action: Collect data from the classified system or CRM tool after each reminder cycle (e.g., weekly or mid-month & end-month).
      • Data Includes:
        • Number of reminders sent
        • Number of reminders opened (open rate)
        • Number of clicks on renewal links (click-through rate)
        • Number of actual ad renewals (conversion rate)
        • Bounce rates or delivery issues
        • User feedback or complaints (if any)
    2. Compile the Data into a Report
      • Responsible: SayPro Marketing Royalty Analyst
      • Action: Consolidate collected metrics into a structured monthly report.
      • Format: Excel spreadsheet and a summarized PDF document
      • Sections to Include:
        • Summary of campaign timeline
        • Quantitative performance metrics
        • Comparison with previous months (growth, decline, trends)
        • Top-performing reminder templates (if A/B testing used)
        • User behavior insights (time of day opened, device type)
        • Common reasons for non-renewals (if surveyed)
    3. Analyze and Interpret the Data
      • Responsible: SayPro Strategy & Insights Officer
      • Action: Use the data to derive actionable insights.
      • Key Questions to Answer:
        • Did renewal rates improve compared to last month?
        • Which segments responded best?
        • Are there time slots that perform better?
        • Which reminder wording or design had higher engagement?
    4. Generate Recommendations
      • Responsible: SayPro Marketing Royalty SCMR Campaign Team
      • Action: Based on the analysis, develop specific recommendations for:
        • Improving reminder timing or frequency
        • Refining message tone or subject lines
        • Optimizing visual layout for mobile and desktop
        • Targeting segments more strategically (e.g., VIPs, returning users)
    5. Prepare and Submit Final Report
      • Responsible: SayPro Project Coordinator
      • Action: Compile the full report and submit to:
        • SayPro Classified Office Director
        • SayPro Marketing Royalty Executive
        • SayPro Central Performance Dashboard (for archiving and tracking)
      • Due Date: End of January (or 3 days after the last reminder cycle in the month)
    6. Presentation to Stakeholders
      • Responsible: SayPro Marketing Royalty Lead
      • Action: Present key findings in the SayPro Monthly Review Meeting.
      • Format: 10-minute summary with slides and Q&A session.

    Output:

    • Monthly Classified Renewal Performance Report (PDF + Excel)
    • Dashboard input for monthly marketing analytics
    • Action Plan with improvement suggestions for next month

    Success Indicators:

    • Timely submission of reports
    • Increase in renewal rates from previous month
    • Reduction in bounce/unread rates
    • Positive feedback from internal stakeholders on report clarity and actionability
  • SayPro Tasks to Be Done for the Period: Follow Up with Non-Renewers

    SayPro Tasks to Be Done for the Period: Follow Up with Non-Renewers

    SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

    Objective

    To ensure maximum classified ad renewal conversions by conducting a personalized, manual follow-up with advertisers who have not responded to the initial automated reminder sent through the SayPro Monthly Classified Renewal Reminders system.

    Scope

    This task focuses on advertisers who have:

    • Been sent an initial automated reminder via SCMR-5.
    • Not renewed their classified ad(s) within 7 days after the reminder.
    • Not opted out or marked their ad for deletion.

    Responsible Team

    • SayPro Classified Office
    • Under the Supervision of: SayPro Marketing Royalty (SCMR) Coordinator

    Step-by-Step Task Breakdown

    1. Generate Non-Renewers List (Day 7 of Reminder Cycle)

    • Access the Classifieds Management System (CMS).
    • Filter advertisers flagged as “Pending Renewal” or “Non-Renewed” 7 days after the automated reminder was sent.
    • Export the list including:
      • Advertiser Name
      • Contact Information (Email, Phone if available)
      • Ad Title & Category
      • Date of Original Expiry
      • First Reminder Sent Date
    • Save list as: January_SCMR5_NonRenewers_[Date].xlsx

    2. Personalize the Communication

    • Create custom email and call scripts using advertiser name, ad details, and a personalized nudge (e.g., “Your listing for ‘Used Toyota Corolla – 2016’ received over 100 views. Don’t miss out on more potential buyers!”).
    • Use a tone that is:
      • Friendly and helpful
      • Professional
      • Focused on benefits of renewing

    3. Manual Follow-Up (Days 8–10 of Cycle)

    A. Email Follow-Up

    • Send emails individually or using email CRM with mail merge (avoid generic blasts).
    • Subject Line Examples:
      • “Final Chance to Renew Your Ad with SayPro”
      • “Keep Your Listing Live – Action Required”
    • Include:
      • Quick link/button to renew
      • SayPro Support contact info
      • Deadline to act

    B. Phone Follow-Up (if number provided)

    • Call during business hours.
    • Follow the call script.
    • Record feedback or intent (e.g., will renew, needs help, not interested).

    4. Track Responses & Update CRM

    • Mark each advertiser as one of:
      • Renewed
      • Pending Decision
      • Declined/No Longer Interested
      • Unreachable
    • Update master tracker daily during the follow-up window.
    • Notify the Classified Office of any high-priority accounts needing escalation.

    5. Weekly Summary Report

    • Prepare a report summarizing:
      • Total non-renewers contacted
      • Number of successful renewals after follow-up
      • Reasons for non-renewal (if gathered)
      • Suggestions for improving future renewal strategies
    • Submit report to SayPro Marketing Royalty SCMR Coordinator by the 15th of the month.

    Performance Metrics

    • Renewal Conversion Rate from non-renewers (target: 40%+)
    • Response Rate (email + phone)
    • Timeliness of follow-up (within 3 business days after list creation)
    • Data accuracy in CRM/tracker updates

    Additional Notes

    • Consider offering a limited-time incentive (e.g., 10% discount or featured placement) to encourage renewals.
    • Flag recurring non-renewers for special handling in future campaigns.
  • SayPro Tasks to Be Done for the Period

    SayPro Tasks to Be Done for the Period

    SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

    Campaign Name: SayPro Monthly Classified Renewal Reminders
    Campaign Code: SCMR-5
    Managed by: SayPro Classified Office
    Department: SayPro Marketing Royalty (SCMR)

    Task Title: Monitor Campaign Performance

    Objective:

    To ensure that the monthly classified ad renewal reminders (via email and SMS) are effective, reach the intended audience, and result in timely renewals, thereby increasing engagement and maintaining active listings on the SayPro platform.

    Detailed Task Breakdown:

    1. Extract Analytics Data

    • Responsibility: Marketing Data Analyst, SayPro CRM Specialist
    • Tools: SayPro CRM system, Google Analytics, Email/SMS Marketing Platforms (e.g., Mailchimp, Twilio)
    • Actions:
      • Generate performance reports for emails and SMS sent as part of the SCMR-5 campaign.
      • Track open rates, click-through rates (CTR), bounce rates, unsubscribe rates, and SMS delivery confirmations.
      • Segment data by ad category, region, and user demographics.

    2. Assess Message Effectiveness

    • Responsibility: SayPro Marketing Copywriter, Digital Engagement Lead
    • Actions:
      • Evaluate the subject lines, SMS opening statements, and body content of messages.
      • Identify which templates or messages performed best.
      • Perform A/B testing if applicable (e.g., comparing different call-to-action styles).
      • Review timing and frequency of reminders (e.g., 3 days before expiry, day of expiry, 3 days after).

    3. Adjust Messaging Strategy (if necessary)

    • Responsibility: SayPro Marketing Manager
    • Actions:
      • Revise underperforming content or formats.
      • Ensure message tone aligns with SayPro’s brand voice.
      • Optimize message personalization (e.g., including ad titles or user names).
      • Introduce incentives or urgency wording (e.g., “Renew now to avoid losing your visibility!”).

    4. Review Process Efficiency

    • Responsibility: Campaign Coordinator, SayPro Technical Team
    • Actions:
      • Audit the reminder dispatch workflow for bottlenecks or delays.
      • Ensure automatic triggers for reminders are functioning.
      • Check if users are receiving duplicate messages or none at all.
      • Ensure opt-out processes are respected and unsubscribed users are excluded.

    5. Engagement Follow-Up

    • Responsibility: SayPro Customer Support Team
    • Actions:
      • Follow up with users who received but didn’t respond to the reminders.
      • Offer manual support or clarification for renewing ads.
      • Gather user feedback to identify barriers (technical, content-related, or pricing).

    6. Weekly & Monthly Performance Reporting

    • Responsibility: SayPro Reporting Officer
    • Actions:
      • Compile weekly summaries and a monthly report showing:
        • Reminder volumes sent
        • Engagement metrics (open/click rates, conversions)
        • Revenue generated from renewals
        • Feedback or issues logged
      • Present report to SayPro Marketing Royalty leadership for review and future planning.

    7. Implement Improvements for Next Cycle

    • Responsibility: Campaign Strategist & Classified Office Lead
    • Actions:
      • Apply insights from analytics and user behavior to plan the next month’s SCMR-5 reminder wave.
      • Adjust timing, channels, and content strategy accordingly.
      • Update automation workflows and templates if necessary.

    Expected Outcomes:

    • Increased ad renewal rate month-over-month.
    • Enhanced user engagement with reminder messages.
    • Reduced customer complaints or confusion about expired ads.
    • Continuous improvement of SayPro’s classified user retention strategy.
  • SayPro Tasks to Be Done for the Period

    SayPro Tasks to Be Done for the Period

    SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

    Objective:
    To ensure seamless and timely delivery of renewal reminder notifications for classified ads managed under SayPro Classified Office, as part of SayPro Marketing Royalty (SCMR), using SayPro’s automated campaign tools.

    ✅ Task Breakdown:

    1. Review and Finalize Renewal Reminder Schedule

    • Timeline: 1st–3rd January
    • Responsible Team: SayPro Classified Office (in collaboration with SayPro Marketing Automation Team)
    • Actions:
      • Review existing ad renewal timelines and due dates.
      • Confirm the specific dates reminders need to be triggered (e.g., 7 days, 3 days, 1 day before expiration).
      • Update January-specific timelines based on the SayPro Annual Marketing Calendar.

    2. Segment Classified Ads for Renewal

    • Timeline: 3rd–5th January
    • Responsible Team: SayPro Data & CRM Team
    • Actions:
      • Extract user and ad data from SayPro CRM.
      • Filter ads expiring within the January cycle.
      • Group contacts into segments (e.g., paid, free, premium classified listings).
      • Tag them appropriately in the system for automation triggers.

    3. Draft and Approve Renewal Reminder Templates

    • Timeline: 5th–7th January
    • Responsible Team: SayPro Content & Communications Team
    • Actions:
      • Draft engaging and professional reminder emails (subject lines, body copy, CTA).
      • Include details such as ad title, expiration date, and renewal link.
      • Personalize using dynamic fields (e.g., user’s name, ad category).
      • Submit drafts for internal approval.
      • Translate versions (if required) for multilingual campaigns.

    4. Configure Automated Campaigns in SayPro Tools

    • Timeline: 7th–9th January
    • Responsible Team: SayPro Marketing Automation Team
    • Actions:
      • Log into the SayPro Automated Campaign System.
      • Create automation workflow using pre-defined templates or custom triggers.
      • Set triggers for:
        • 7 days before ad expiry
        • 3 days before ad expiry
        • 1 day before expiry
        • On the day of expiry (final reminder)
      • Attach appropriate email templates to each trigger.
      • Add fallback condition (e.g., if ad is renewed, stop campaign for that contact).

    5. Test the Automation Workflow

    • Timeline: 9th–10th January
    • Responsible Team: SayPro QA & Testing Team
    • Actions:
      • Run internal test campaigns with dummy data.
      • Verify email content, links, timing, and contact triggers.
      • Check deliverability and rendering on various email clients.
      • Resolve bugs and make improvements before live deployment.

    6. Launch and Monitor Campaign

    • Timeline: Starting 11th January – Ongoing
    • Responsible Team: SayPro Marketing Royalty SCMR Unit
    • Actions:
      • Activate the campaign on the SayPro platform.
      • Monitor delivery rates, open/click rates, and bounce reports.
      • Identify and report on failed or blocked emails.
      • Track actual renewal conversions through campaign UTM tracking.

    7. Weekly Reporting & Optimization

    • Timeline: Weekly (every Friday)
    • Responsible Team: SayPro Marketing Analytics Team
    • Actions:
      • Submit weekly performance reports to SayPro Classified Office.
      • Analyze renewal rates and user engagement.
      • Suggest content or timing adjustments based on insights.
      • Archive completed campaigns and prepare for next cycle (February SCMR-6).

    📌 Notes:

    • All communications must align with SayPro’s tone and voice guidelines.
    • Campaign performance will contribute to the monthly KPI dashboard for SCMR.
    • Any issues encountered must be escalated immediately to SayPro IT Support.
  • SayPro Tasks to Be Done for the Period

    SayPro Tasks to Be Done for the Period

    SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

    Title:

    Design and Draft Reminder Messages for SayPro Monthly January SCMR-5: SayPro Monthly Classified Renewal Reminders

    Department Responsible:

    SayPro Classified Office under SayPro Marketing Royalty (SCMR)

    Objective:

    To design, draft, and prepare clear, professional, and persuasive email and SMS templates for monthly classified ad renewal reminders, ensuring users are promptly reminded to renew their ads before they expire.

    Task Breakdown

    1. Identify the Target Audience

    • Extract a list of users with ads expiring within the next 7, 3, and 1 day(s).
    • Categorize recipients based on ad type (e.g., Job Listings, Announcements, Services).
    • Note preferred contact method for each (email or SMS, or both).

    2. Develop Core Messaging Structure

    • Create a base message structure that can be tailored for both SMS and email.
    • Include key elements:
      • Friendly greeting with user name
      • Reminder of the upcoming ad expiry date
      • Benefits of renewing (e.g., more visibility, consistent traffic)
      • Quick link to renew the ad
      • Contact information for support
      • A call-to-action (CTA) like “Renew Now” or “Click Here to Extend Your Ad”

    3. Draft Email Templates

    • Create 3 variations:
      • 7-Day Reminder Email
      • 3-Day Reminder Email
      • 1-Day Final Reminder Email
    Example: 7-Day Reminder Email Template

    Subject: Don’t Let Your Ad Expire – Renew in 1 Click
    Body:
    Hi [User First Name],
    We noticed your classified ad, “[Ad Title],” is set to expire in 7 days – on [Expiry Date].
    To keep getting views and inquiries, renew now and stay visible!
    👉 [Renew My Ad Now Button]
    Thanks for choosing SayPro Classifieds.
    SayPro Classified Office | SayPro Marketing Royalty

    4. Draft SMS Templates

    • Ensure SMS character limits are observed (max 160 characters).
    • Create 3 variations:
      • 7-Day SMS
      • 3-Day SMS
      • 1-Day SMS
    Example: 3-Day Reminder SMS Template

    Text:
    Hi [Name], your SayPro ad “[Ad Title]” expires in 3 days. Renew now to keep it live: [Renew Link]. From SayPro Classified Office.

    5. Tone and Style Review

    • Ensure the tone aligns with SayPro brand voice: supportive, encouraging, professional.
    • Make the messages persuasive but not pushy.

    6. Review and Approvals

    • Submit drafts to SayPro Marketing Royalty team for review.
    • Implement feedback and finalize templates by the 15th of January.

    7. Schedule Automation with Reminder System

    • Work with the SayPro IT/Automation Team to:
      • Upload finalized templates
      • Link them to user expiry triggers
      • Set delivery schedule (e.g., daily reminders)
      • Test to ensure accurate personalization

    8. Test Messages Internally

    • Send test messages to internal dummy accounts.
    • Check formatting, links, grammar, and readability.
    • Confirm proper tracking of renewal link clicks.

    9. Final Approval and Go-Live

    • Get final sign-off from SCMR Director.
    • Launch automated reminders from January 20th onwards.
    • Monitor user engagement and feedback to refine future messaging.

    10. Reporting & Improvement

    • After campaign, collect data on:
      • Renewal rates per reminder type
      • Open rates (for emails)
      • Click-throughs and conversions
    • Use insights to refine February’s renewal message strategy.

    Deliverables

    • 3 Email Templates (7-day, 3-day, 1-day)
    • 3 SMS Templates (7-day, 3-day, 1-day)
    • Template Approval Document (signed by SCMR lead)
    • Scheduling Log with Automation Confirmation
    • Internal Test Results
    • Final Post-Launch Report
  • SayPro Tasks to Be Done for the Period: Plan Renewal Reminder Schedule

    SayPro Tasks to Be Done for the Period: Plan Renewal Reminder Schedule

    SayPro Monthly January SCMR-5 SayPro Monthly Classified Renewal Reminders: Send reminders for ad renewals by SayPro Classified Office under SayPro Marketing Royalty SCMR

    Objective:

    To ensure timely and efficient communication with advertisers regarding their classified ad renewals by setting up a structured reminder schedule, ensuring all reminders are dispatched 10–15 days prior to ad expiration.

    ✅ Task 1: Create a Centralized Advertiser Renewal Tracker

    • Responsibility: SayPro Classified Office
    • Details:
      • Develop or update a centralized spreadsheet/database with:
        • Advertiser’s name
        • Ad title or ID
        • Original posting date
        • Expiry date
        • Contact information (email, phone number)
      • Include fields to track:
        • First reminder sent
        • Follow-up reminder sent
        • Status (Pending, Renewed, Expired)
      • Ensure the tracker is accessible to relevant marketing and support personnel.

    ✅ Task 2: Develop a Timeline for Sending Renewal Reminders

    • Responsibility: SayPro Marketing Royalty SCMR Team
    • Details:
      • Design a timeline that automatically flags ads due to expire within 10–15 days.
      • Breakdown of the schedule:
        • 15 Days Before Expiry: Initial friendly reminder (email)
        • 10 Days Before Expiry: Follow-up reminder (email + optional SMS/WhatsApp)
        • 5 Days Before Expiry: Final reminder (optional, if ad is still not renewed)
      • Sync the timeline with the advertiser renewal tracker for automation or manual alerts.

    ✅ Task 3: Design Standard Reminder Templates

    • Responsibility: SayPro Classified Office (with input from SCMR)
    • Details:
      • Create customizable templates for each stage:
        • Subject line (e.g., “Renew Your Ad Before It Expires – 15 Days Left!”)
        • Body content with:
          • Personalised greeting
          • Ad details
          • Renewal link or instructions
          • Customer support info
      • Ensure tone is friendly, professional, and includes a call to action.

    ✅ Task 4: Schedule Automated Email Dispatch

    • Responsibility: SayPro Marketing Automation Team
    • Details:
      • Use SayPro’s email marketing platform or CRM to:
        • Upload advertiser list with expiry dates
        • Schedule bulk or individual email campaigns based on timeline
        • Integrate SMS reminders for mobile-friendly users if opted in
      • Enable delivery tracking and analytics (open rate, click rate, etc.)

    ✅ Task 5: Coordinate with SayPro Support for Follow-ups

    • Responsibility: SayPro Classified Office
    • Details:
      • Flag unresponsive advertisers 5 days before expiry for manual follow-up
      • Assign specific staff to contact advertisers via phone or live chat
      • Provide support with renewal steps or answer any questions advertisers may have

    ✅ Task 6: Report & Evaluate Reminder Campaign Effectiveness

    • Responsibility: SayPro Marketing Royalty SCMR
    • Details:
      • End of month reporting for January SCMR-5:
        • Number of reminders sent
        • Response/renewal rate
        • Number of ads expired without renewal
        • Feedback received from advertisers (if any)
      • Use data to improve future reminder campaigns (SCMR-6 and beyond)

    ✅ Task 7: Archive and Prepare for Next Monthly Cycle

    • Responsibility: SayPro Classified Office
    • Details:
      • Archive January data in secured folders
      • Clean tracker by removing expired or renewed ads
      • Begin setting up for February SCMR-6 Plan Renewal Reminder Schedule

    🗂️ Supporting Tools and Platforms to Use

    • SayPro Classified Ads Management System
    • SayPro CRM or Email Campaign Tool (e.g., Mailchimp, HubSpot)
    • Google Sheets / Excel (for tracking and backups)
    • WhatsApp Business API or SMS gateway (if SMS reminders are enabled)
  • SayPro Tasks to Be Done for the Period: Analytics and Reporting

    SayPro Tasks to Be Done for the Period: Analytics and Reporting

    SayPro Monthly January SCMR-5 SayPro Monthly Classified Registration and Login: Implement user registration and login features by SayPro Classified Office under SayPro Marketing Royalty SCMR

    Task Overview: The focus of this task is to generate detailed performance reports for internal stakeholders, as well as to implement user registration and login features within the SayPro Classified platform. The task is a blend of analytics and functionality development, aimed at improving user engagement and tracking system performance.

    1. Create Performance Reports for Internal Stakeholders from SayPro Monthly January SCMR-5

    Objective:

    To compile and present performance data from the previous month (January) for internal stakeholders. This will include data on user engagement, classified ad submissions, user registration, and other key metrics that provide insights into the platform’s performance.

    Steps to Achieve:

    1. Data Collection:
      • Gather all necessary data from SayPro’s backend system, including:
        • Number of user registrations in January
        • Total classified ads posted
        • Active users (daily, weekly, monthly)
        • Ad click-through rates (CTR)
        • User login frequency
        • User retention rates
      • Collect information about system performance (e.g., page load times, error logs, etc.)
      • Extract data from marketing campaigns linked to the platform (e.g., ads, email campaigns).
    2. Data Processing:
      • Clean the data to ensure accuracy (e.g., remove duplicates, handle missing values).
      • Use data analysis tools (e.g., Excel, Google Sheets, or BI tools like Tableau or Power BI) to organize the data into readable formats.
      • Create summary statistics such as average user activity, most popular categories, peak login times, etc.
    3. Report Creation:
      • Develop a comprehensive report, which may include:
        • A dashboard with key metrics
        • A detailed breakdown of each performance area (registrations, logins, submissions, etc.)
        • Graphs and charts to visualize trends and patterns
        • Insights and actionable recommendations based on the data (e.g., areas for improvement, growth opportunities, etc.)
      • Ensure the report is clear, concise, and accessible for non-technical stakeholders.
    4. Report Distribution:
      • Share the report with relevant stakeholders (e.g., marketing team, product managers, senior leadership).
      • Set up a meeting or presentation to walk through the report, discuss key findings, and strategize on improvements for the next period.

    2. SayPro Monthly Classified Registration and Login: Implement User Registration and Login Features

    Objective:

    To implement user registration and login features for the SayPro Classified platform, ensuring a seamless process for users to create accounts and log in to access classified ads.

    Steps to Achieve:

    1. Requirement Gathering:
      • Define the key features required for user registration and login:
        • Registration form fields (e.g., name, email, password, phone number)
        • Email verification process
        • Login page design (email/username and password fields)
        • Password reset functionality
        • Integration with social media logins (optional)
    2. System Design:
      • Design the database schema for user accounts, ensuring secure storage of user information (e.g., passwords should be hashed).
      • Plan the user interface for registration and login screens. This may involve collaborating with the UI/UX team to ensure a user-friendly design.
    3. Development:
      • Develop the backend functionality for user registration and login:
        • Implement API endpoints for user creation and login (e.g., REST API for sending and receiving data).
        • Set up email verification using an SMTP server or third-party service (e.g., SendGrid).
        • Develop password hashing and validation procedures to enhance security.
        • Implement login session management (e.g., via cookies or tokens).
      • Frontend development for user-facing components:
        • Design and implement the registration form.
        • Create the login form and ensure it connects properly to the backend.
        • Develop password reset functionality, with security measures like CAPTCHA and email validation.
    4. Testing:
      • Perform comprehensive testing on the registration and login features:
        • Functional testing (does it work as expected for both registration and login?)
        • Security testing (e.g., protection against SQL injection, cross-site scripting, brute-force attacks).
        • Usability testing (e.g., is the process smooth and intuitive?).
        • Compatibility testing (does it work across different devices and browsers?).
    5. Deployment:
      • Deploy the new features to the staging environment for further testing.
      • Once testing is complete, deploy the features to the live environment.
      • Monitor the system for any issues post-deployment (e.g., bugs, user feedback).
    6. Monitoring and Support:
      • Set up ongoing monitoring for registration and login processes to ensure they are functioning smoothly.
      • Provide user support for any login issues or account-related questions.
      • Continue to improve the features based on user feedback and data analytics.

    SayPro Marketing Royalty SCMR (Marketing Feature Enhancement)

    Objective:

    Enhance the SayPro Marketing Royalty SCMR by aligning user registration and login features with marketing campaigns, offering a streamlined user journey that integrates effectively with marketing efforts.

    Steps to Achieve:

    1. Integration with Marketing Tools:
      • Ensure that user registration integrates with marketing automation tools (e.g., MailChimp, HubSpot) to allow for automated email campaigns or promotions for new users.
      • Track users who sign up through specific marketing campaigns to measure their engagement and lifetime value.
    2. Loyalty and Rewards:
      • Develop a rewards program based on user registration and login frequency.
      • Track user activities that qualify for rewards (e.g., first login, monthly logins) and create a marketing campaign to promote this program.
    3. Personalized Marketing:
      • Once users are registered and logged in, ensure the marketing system can track their preferences and behaviors (e.g., favorite categories of ads).
      • Customize the user experience with targeted ads or recommendations based on their profile data.
    4. Reporting:
      • Integrate the registration and login data into the overall marketing performance report, ensuring that stakeholders can see the impact of user sign-ups on marketing efforts.

    By following these detailed steps, the task will not only successfully implement new features for the SayPro Classified platform but also provide valuable insights to internal stakeholders through performance reports. This creates a more effective, data-driven approach to both development and marketing efforts.

  • SayPro Tasks to Be Done for the Period: Analytics and Reporting

    SayPro Tasks to Be Done for the Period: Analytics and Reporting

    SayPro Monthly January SCMR-5 SayPro Monthly Classified Registration and Login: Implement user registration and login features by SayPro Classified Office under SayPro Marketing Royalty SCMR

    Objective:

    Analyze registration and login data to monitor user behavior and identify potential issues. This will be achieved through comprehensive analytics, focusing on user registration and login processes. These efforts are part of the larger task of implementing user registration and login features, handled by the SayPro Classified Office under SayPro Marketing Royalty SCMR.

    1. Data Collection and Setup (Week 1 – Week 2)

    • Task: Integrate Data Tracking Systems
      • Objective: Integrate tracking tools such as Google Analytics, Firebase, or custom tracking scripts to monitor user registration and login activities.
      • Action Items:
        • Work with the development team to ensure tracking pixels or codes are placed correctly on the registration and login pages.
        • Set up goals and events in the analytics tools to monitor user activity during registration and login, including user demographics, session duration, and errors encountered.
        • Ensure tracking of successful registrations, login attempts, failed logins, and time taken for users to complete registration.
    • Task: Establish Data Sources and Metrics
      • Objective: Define key performance indicators (KPIs) and identify sources of data to track user behavior.
      • Action Items:
        • Define KPIs such as the number of registrations, login success rate, failed login attempts, drop-off rates at various stages, and registration completion time.
        • Establish data sources by connecting the login and registration systems with the analytics tools, ensuring accurate tracking of the metrics.

    2. Data Analysis and Monitoring (Week 3 – Week 4)

    • Task: Analyze User Registration Trends
      • Objective: Identify patterns and trends in user registration, focusing on potential issues or bottlenecks.
      • Action Items:
        • Analyze the number of registrations per day, week, and month to detect any changes or unusual patterns.
        • Investigate trends such as registration abandonment or errors during the process (e.g., incomplete forms, verification issues).
        • Identify peak registration times to plan for resource allocation and customer support during high-volume periods.
    • Task: Analyze Login Behavior
      • Objective: Investigate user login patterns to detect possible usability issues or account access problems.
      • Action Items:
        • Track login success rates, failures, and the reasons for failed attempts (e.g., incorrect password, account not activated).
        • Monitor user behavior following failed login attempts to understand if they are attempting multiple times or abandoning the process.
        • Investigate the average time users take to log in, identifying any delays in the process that could be causing frustration.
    • Task: Review Registration and Login Flow
      • Objective: Evaluate the user experience and identify potential obstacles or friction points in the registration and login flows.
      • Action Items:
        • Conduct funnel analysis to see where users are dropping off during registration and login.
        • Identify any technical issues that could hinder the user experience (e.g., slow load times, error messages, or problems with form validation).
        • Collaborate with the UX/UI team to suggest improvements in the flow, based on analytics findings.

    3. Reporting and Actionable Insights (Week 5 – Week 6)

    • Task: Generate Detailed Reports
      • Objective: Provide detailed, actionable reports to stakeholders on user registration and login data.
      • Action Items:
        • Compile weekly and monthly reports, summarizing trends, insights, and potential issues identified in the registration and login processes.
        • Highlight key KPIs such as the conversion rate from registration to active user and login frequency.
        • Provide visual representations (graphs, charts) of key data to support the analysis and make the reports easier to understand.
    • Task: Identify Issues and Recommend Solutions
      • Objective: Identify potential issues affecting user registration and login, providing solutions or recommendations for improvement.
      • Action Items:
        • Pinpoint issues related to registration completion (e.g., missing fields, verification delays) and login barriers (e.g., password recovery difficulties).
        • Recommend solutions such as improving form validation, adding a progress bar during registration, or optimizing login error messages for clarity.
        • Propose any required changes to the system or interface to reduce friction and improve the overall user experience.

    4. Continuous Monitoring and Optimization (Ongoing)

    • Task: Set Up Automated Alerts
      • Objective: Continuously monitor user behavior and detect any sudden changes or problems.
      • Action Items:
        • Set up automated alerts for anomalies in registration and login data, such as a sudden spike in failed login attempts or a drop in successful registrations.
        • Regularly review the alerts and prioritize actions based on severity and impact.
    • Task: Test and Refine Features
      • Objective: Implement iterative improvements based on analytics and user feedback.
      • Action Items:
        • Continuously test changes to the registration and login process to see if they improve key metrics (e.g., success rate, time taken to register).
        • Collaborate with the development team to implement A/B testing for different registration/login flows to optimize for better user experiences.

    5. Final Review and Adjustments (End of Month)

    • Task: Conduct a Review of Analytics and Reports
      • Objective: Perform a final review of the analytics and reports, assessing the overall performance and identifying any unresolved issues.
      • Action Items:
        • Review the monthly trends in registration and login behavior to evaluate the effectiveness of any changes made.
        • Ensure all identified issues are addressed and that any adjustments to the system have led to measurable improvements in user behavior.
        • Finalize a report for the SayPro Marketing Royalty SCMR team and provide recommendations for future improvements in the registration and login process.

    By completing these tasks, SayPro will ensure that user registration and login features are continuously monitored, optimized, and aligned with user needs, leading to a better overall experience and reduced friction in the sign-up and login process.

  • SayPro Tasks to Be Done for the Period – User Engagement

    SayPro Tasks to Be Done for the Period – User Engagement

    SayPro Monthly January SCMR-5 SayPro Monthly Classified Registration and Login: Implement user registration and login features by SayPro Classified Office under SayPro Marketing Royalty SCMR

    Task Name: User Engagement and Registration Features

    Objective: Create incentives for users to register on SayPro Classifieds and implement user registration and login features to enhance user experience and boost engagement.

    1. Incentives for User Registration

    Objective: Increase user registrations by offering personalized benefits.

    • Personalized Ad Suggestions:
      Develop an algorithm that uses user preferences and behaviors (such as categories they browse or ads they interact with) to suggest personalized ads.
      • Action:
        • Research and implement a recommendation engine based on machine learning or rule-based algorithms.
        • Display personalized ads on the user dashboard or via email notifications based on browsing history and ad interactions.
        • Incorporate an option for users to adjust their preferences (e.g., categories of interest, location-based preferences).
      • Task Owner: SayPro Product Development Team
      • Timeline: January, Week 1-2
    • Notifications for New Listings and Special Offers:
      Notify registered users about new classified listings, promotions, or offers in their areas of interest via email or push notifications.
      • Action:
        • Implement a notification system tied to user preferences (email, mobile push).
        • Design notification templates for different types of content (e.g., new listings, promotional offers, discounts, etc.).
        • Offer users the ability to turn notifications on or off for specific categories.
      • Task Owner: SayPro Marketing Team
      • Timeline: January, Week 1-2
    • Referral Program:
      Introduce a referral system where users can earn rewards (credits, premium features, etc.) for referring others to register.
      • Action:
        • Create a referral link system that generates unique codes for users to share.
        • Provide users with incentives, such as discounts or credits, for successful referrals.
        • Track referred users and reward referrers with tiered benefits based on the number of referrals.
      • Task Owner: SayPro Marketing Team
      • Timeline: January, Week 2-3

    2. Implement User Registration and Login Features

    Objective: Improve accessibility and user retention by making it easy for users to register and log in to SayPro Classifieds.

    • User Registration Features:
      • Action:
        • Design and implement a simple registration form requiring basic details (name, email, password).
        • Add social login options (Google, Facebook) to speed up the registration process.
        • Develop a password recovery feature for users who forget their login credentials.
        • Ensure GDPR-compliant data collection and provide users with clear consent options.
      • Task Owner: SayPro Web Development Team
      • Timeline: January, Week 1-2
    • Login Features:
      • Action:
        • Develop secure login functionality that supports both traditional and social logins.
        • Implement two-factor authentication (2FA) for added security, allowing users to opt-in for extra security.
        • Ensure the login page is mobile-responsive and integrates seamlessly with user profiles.
      • Task Owner: SayPro Web Development Team
      • Timeline: January, Week 1-2
    • User Profile and Dashboard:
      • Action:
        • Allow users to complete and update their profiles (photo, bio, preferences).
        • Display relevant data on the user dashboard, such as past ad activity, saved ads, and personalized recommendations.
        • Implement settings for users to control their preferences regarding notifications, ad visibility, etc.
      • Task Owner: SayPro Web Development Team
      • Timeline: January, Week 2-3

    3. Monitor and Evaluate

    Objective: Track the effectiveness of user engagement strategies and registration features.

    • Analytics and Feedback Gathering:
      • Implement tracking mechanisms to monitor registration rates, the number of active users, and the effectiveness of incentives (e.g., referral program uptake, notification interactions).
      • Gather user feedback on the registration and login processes to identify pain points and areas for improvement.
      • Task Owner: SayPro Analytics Team
      • Timeline: Ongoing throughout January
    • Continuous Improvement:
      • Based on the data and feedback, continuously refine the personalized ad suggestions, notifications, and registration features to optimize user engagement.
      • Task Owner: SayPro Product Development & Marketing Teams
      • Timeline: Ongoing throughout January

    Summary Timeline

    • Week 1-2 (January): Develop and implement personalized ad suggestions, notifications, and the registration/login system.
    • Week 2-3 (January): Launch the referral program and refine user profile features.
    • Ongoing (January): Monitor the system’s performance, gather feedback, and make necessary adjustments.

    Responsible Teams:

    • SayPro Product Development Team (for technical implementation of features)
    • SayPro Marketing Team (for user engagement and promotions)
    • SayPro Web Development Team (for registration and login features)
    • SayPro Analytics Team (for tracking and evaluating results)

    By focusing on these areas, SayPro will be able to effectively engage users, increase registrations, and ensure a seamless user experience for both new and returning customers.