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  • SayPro Templates: Data Access and Deletion Request Template

    SayPro Templates: Data Access and Deletion Request Template

    SayPro Monthly March SCMR-5 SayPro Monthly Classified User Privacy: Ensure user data privacy and comply with regulations by SayPro Classified Office under SayPro Marketing Royalty

    SayPro Monthly March SCMR-5 Edition
    SayPro Monthly Classified User Privacy Compliance
    Managed by: SayPro Classified Office | Oversight: SayPro Marketing Royalty


    📋 Purpose

    This template ensures a standardized, secure, and compliant process for managing user requests related to their personal data. It is in alignment with SayPro’s privacy obligations under data protection regulations such as POPIA, GDPR, and similar frameworks globally.


    🔐 Scope

    This template is applicable to:

    • All classified ad users registered under SayPro platforms.
    • Any individual who has submitted data via SayPro’s classified portals.
    • Requests processed under SayPro’s Monthly Classified Activities.

    📄 Sections of the Template


    1. User Information Section

    FieldDescription
    Full NameLegal name of the requester
    User ID (if available)SayPro-issued user identifier
    Contact EmailUsed to validate and communicate
    Contact NumberOptional but helpful for follow-up
    CountryJurisdiction used for legal compliance
    Type of RequestAccess / Deletion / Rectification / Other (specify)

    2. Verification and Consent Section

    Before processing, verify the identity of the requester.

    Instructions to User:

    Please attach a copy of a valid government-issued ID and a recent proof of account activity (e.g., screenshot of dashboard or email confirmation from SayPro).

    Checkboxes for User:

    • I confirm that I am the data subject or an authorized representative.
    • I consent to the processing of my request and understand the verification requirements.

    3. Data Access Request Section (if applicable)

    If the user is requesting access to their data, the following sub-sections must be filled:

    FieldDescription
    Requested DataSpecify the type of data: e.g., personal info, ad history, communication logs
    PurposeWhy the data is being requested
    Preferred FormatPDF / JSON / Excel

    4. Data Deletion Request Section (if applicable)

    FieldDescription
    Reason for DeletionOptional but helpful for improvements
    Acknowledgement“I understand that deletion is irreversible and may result in loss of service access.”
    Confirm Acknowledgement[ ] I accept and confirm

    5. Processing Timelines

    Request TypeEstimated Processing Time
    Data Access7 – 10 working days
    Data Deletion5 – 7 working days
    Data Correction7 working days
    Combined RequestsUp to 14 working days

    6. Internal SayPro Processing Section (For Office Use Only)

    Processed ByDate ReceivedVerification StatusFinal StatusNotes
    [Staff Name][Date]Verified / RejectedCompleted / In Progress / RejectedAny additional details

    7. Compliance Check Section

    Conducted by SayPro Compliance Desk under the SayPro Marketing Royalty framework.

    • Confirm alignment with SayPro Data Protection Policy
    • Cross-check against classified portal data logs
    • Final authorization by Data Privacy Officer (DPO)

    📝 Submission Instructions

    Send completed forms and verification documents to:

    📧 Email: privacy@saypro.com
    📬 Subject: [Data Request – Full Name – Request Type]
    📆 Processing Schedule: Every Monday & Thursday (excluding public holidays)


    🔄 Follow-Up and Resolution

    • Users will be notified via email once the request has been reviewed and completed.
    • In case of a delay or rejection, reasons will be provided.
    • Escalation contact: privacyoffice@saypro.com

    ✅ Best Practices and Reminders

    • Encourage users to backup any data before submitting deletion requests.
    • Requests from minors require additional guardian consent verification.
    • Keep all correspondence secure and traceable for audit compliance.